VAS Manager

Job Description

Summary: We are seeking a passionate and experienced F&B Manager to lead the food and beverage business. Strategically managing vendor onboarding, daily operations, and revenue growth. You will play a key role in ensuring a high-quality, convenient, and profitable F&B experience for our tenants, while adhering to strict cost controls and maintaining a positive profit & loss (P&L). Responsibilities: Vendor Management: Develop and implement a strategy for sourcing and onboarding new food and beverage vendors, prioritizing quality, value, and diversity. Negotiate contracts with vendors to secure the best possible pricing and terms. Oversee vendor performance, ensuring adherence to quality standards and service level agreements. F&B Operations: Manage all aspects of daily F&B operations, including menu development, inventory control, budgeting, and staff scheduling. Ensure the consistent availability, quality, and presentation of food and beverage offerings across all locations. Implement efficient and cost-effective food preparation and service processes. Oversee the maintenance and sanitation of all F&B equipment and facilities. Manage food safety protocols and ensure compliance with all health regulations. Revenue Growth: Develop and implement strategies to increase F&B revenue, such as menu optimization, targeted promotions, and loyalty programs. Meet with clients and convert them into Meal Plans (B2B) Analyze sales data to identify trends and opportunities for revenue growth. Develop and implement upselling and bundling techniques to increase customer spending. Stay informed about industry trends and implement innovative F&B concepts to attract and retain tenants. Profit & Loss (P&L) Management: Develop and manage the F&B budget, keeping costs under control and maximizing profitability. Regularly monitor P&L statements and identify areas for cost reduction. Implement cost-saving measures while maintaining quality standards. Additional Responsibilities: Develop and implement a marketing strategy to promote the F&B offerings to tenants. Provide excellent customer service and address tenant inquiries and concerns promptly. Identify and implement opportunities to improve the overall F&B experience for tenants. Supervise and mentor F&B staff, fostering a positive and productive work environment. Qualifications: Minimum 3-5 years of experience in a food and beverage management role. Proven track record of successfully managing and growing F&B revenue. Strong understanding of food safety regulations and best practices. Excellent communication, interpersonal, and negotiation skills. Strong analytical and problem-solving skills. Proficient in Microsoft Office Suite and point-of-sale systems. Ability to work independently and as part of a team. Ability to multi-task and prioritize in a fast-paced environment. A passion for the F&B industry and a commitment to providing exceptional customer service.