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10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. We are a cluster of the brightest stars working with cutting-edge technologies, driven by the purpose of bringing real positive changes in an increasingly virtual world. As we transcend generational gaps and future disruptions, we are looking to hire S/4 EWM Professionals in Malaysia with the following qualifications: - 10+ years of experience in SAP systems implementation and support, particularly in EWM, LE, and MM areas, and the ability to work onsite in Malaysia immediately. - In-depth knowledge of SAP EWM module, including configuration and integration. - Proficiency in warehouse and logistics processes with experience in full cycle EWM implementation being a plus. - Good understanding of SAP EWM Outbound, Inbound, and Internal processes with additional expertise in VAS, Quality Inspections, EGR, Wave Management, Physical Inventory, and Posting Changes. - Experience in creating Master Data such as Packaging Specifications, Warehouse Organizational Structure, and Handling Units settings. - Sound knowledge and experience in configuring/modifying Post Processing Framework in SAP EWM and expertise in system integration setup. - Familiarity with implementing Labour Management, Yard Management, and Cross Docking in EWM. - Experience in RF framework, data migration tools, and EWM related Fiori apps. - Proficiency in custom (RICEFW) developments, system enhancements, and configuration. - Ability to perform analysis, design, development, testing, implementation, and documentation. - Strong teamwork skills and excellent English verbal and written communication. At YASH, you are empowered to create a career path tailored to your aspirations within an inclusive team environment. We prioritize career-oriented skilling models and collective intelligence optimization through technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is built on four core principles: - Flexible work arrangements, Free spirit, and emotional positivity. - Agile self-determination, trust, transparency, and open collaboration. - Comprehensive support for achieving business goals. - Stable employment with a great atmosphere and ethical corporate culture.,

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8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for understanding and managing the organization structure of EWM, including Master Data such as Product Master, SCU, and Business Partners. Your role will involve integrating ERP to EWM, with knowledge of Embedded EWM in S/4 being beneficial. In a distributed environment, you will handle Inbound Processing (Goods Receipts, Put Away) and Outbound Processing (Pick Pack and Goods Issues). Additionally, you will manage Internal Warehouse Movements for Replenishment and Rearrangement, as well as oversee Physical Inventory and Warehouse Monitoring, Reporting, and Exception Handling. You will also be involved in Post Processing Framework, Forms, and Printing (Output management), as well as integrating EWM with other applications and modules such as PP, MM, Ariba, and others. Knowledge of Wave Management, Cross Docking, Kitting, VAS is an added advantage, and familiarity with Fiori Apps is recommended. You should have worked on at least one implementation project of the most recent version and should be able to run Blueprint Workshops and map Business Processes to SAP effectively. Qualifications for this role include 8 to 12 years of experience, strong analytical skills, and consulting expertise. You should have experience in Business Process and Master Data management, along with industry experience. Knowledge of Integration within SAP EWM is essential, as well as strong problem-solving and decision-making skills. Excellent communication and interpersonal abilities are required, along with a Bachelor's degree in a related field such as Computer Science or Business Administration.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. We are a cluster of the brightest stars working with cutting-edge technologies, dedicated to bringing real positive changes in an increasingly virtual world. We are currently seeking S/4 EWM Professionals with the following qualifications: - Candidate should have 6-8 years of experience in SAP MM and EWM modules. - Experience in SAP MM including Roll out/Upgrades/ Implementation/Support projects. - At least 1 End to end implantation experience in S4HANA. - Knowledge in Material Management related to Quotation, contracts, Orders, Scheduling agreement, Rebates, Pricing, returns, onboarding suppliers, legal content management. - Integration knowledge in Production Planning, Materials Management, Quality Management, Finance, Costing/controlling. - Integration with third-party applications, RICEFW's. - Master data knowledge in MM. - Good communication skills. For EWM: - 5+ years of experience in SAP systems implementation (EWM, LE, and MM areas). - In-depth knowledge of SAP EWM module, including configuration and integration. - Proficiency in warehouse and logistics processes. - 1 full cycle EWM implementation is a plus. - Good understanding of SAP EWM Outbound, Inbound, and Internal processes with VAS, Quality Inspections and EGR, Wave Management, Physical Inventory, Posting Changes. - Experience in creation of Master Data i.e., Packaging Specifications, Warehouse Organizational Structure, Settings for Handling Units etc. - Sound knowledge and experience in configuring/modifying Post Processing Framework in SAP EWM. Strong expertise in setting up the system integration. - Knowledge about implementing Labour Management, Yard Management, and Cross Docking in EWM. - Experience in RF framework, data migration tools, EWM related Fiori apps, custom (RICEFW) developments, system enhancements, and configuration. - Experience in analysis, design, development, testing, implementation, and documentation. We offer a Hyperlearning workplace grounded upon flexible work arrangements, free spirit, and emotional positivity, agile self-determination, trust, transparency, and open collaboration, all support needed for the realization of business goals, stable employment with a great atmosphere, and ethical corporate culture. Join us at YASH and create a career that will take you where you want to go in an inclusive team environment.,

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15.0 - 20.0 years

25 - 30 Lacs

Bengaluru

Work from Office

If playback doesnt begin shortly, try restarting your device. This video is unavailable More videos on YouTube An error occurred while retrieving sharing information. Please try again later. Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcares hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, lets advance the world of minimally invasive care. Job Description Primary Function of Position As the Solution Architect - EWM, you will be accountable for driving the design, development, and integration of the Warehousing solution and associated applications. The solution architect will also be responsible for collaborating with cross-functional and CoE teams to define a standard best practice application solution. Essential Job Duties Provide leadership in functional design, implementation, and sustain the SAP Warehousing applications. Perform deep data to translate complex business information to actionable system activities; recommend best practices; and present associated technical process components. Operate as a credible IT thought principal for manufacturing execution business functions. Work with key business stakeholders to evaluate requirements and assess impact of use cases, to ensure the solution will produce desired business outcomes. Investigate, research, and evaluate new applications and/or technologies and application integrations that will improve business productivity. Identify gaps between current and future state of business processes and helps in prioritizing opportunities to improve processes Identify and participate in prioritization of business capabilities and act as a springboard for building mature and scalable processes. Ensure that solutions designed by analysts are scalable and in sync with business needs. Coaches other team members with design and thought leadership to achieve organizational goals. Interact on a day-to-day basis with other analysts, business leadership, SME and IT team members to help business operations and drive change management. Facilitate change management and transition to future state working with various stakeholders. Qualifications Required Skills and Experience Minimum 15 Years of SAP EWM/WM Functional implementation and support experience Must have at least 2 Full life cycle implementations experience of SAP EWM/WM Should have design and configuration experience in EWM, WM module: Inbound/outbound process with Warehouse, VAS, Picking, Packing, HUM, Cross docking, Yard management, Physical inventory, Shipment and return process. Experienced in designing labels, Barcode Scanners, RF implementation with ITS Mobile Detailed knowledge of systems and business processes within SAP Supply Chain and Logistics Execution modules (EWM/WM/IM) and other SAP cross-functional experience in MM, PP&SD Experience working with business end users, gathering requirements, and building detailed functional design specifications. Ability to guide team members and mentor them as needed. Ability to multi-task and perform effectively in a fast-paced environment. Able to work independently and consider cross-functional and downstream impacts with close attention to detail. Excellent verbal and written communication skills Required Education and Training : Bachelor s degree in engineering or related field Preferred Skills and Experience Expertise in cross-functional integration of various ECC & S/4HANA modules with EWM / WM Highly proficient in business process scoping, business blueprint, configuration of EWM / WM Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Sunnyvale, United States Sunnyvale, CA, United States The Future is Intuitive At Intuitive, we envision a future where care is more connected, customized, and intelligent so the question won t just be how long we live, but how well. Play with sound Work at Intuitive Our culture defines us. Our culture is driven by passionate people who truly want to make a difference. Learn more about our unique environment and the characteristics of people who thrive at our company. Our benefits overview. We believe in supporting happy and healthy teams. As a valued team member, your benefits extend far beyond your hourly pay or salary. Learn more about our benefits and perks. Financial offerings Were here to support your short- and long-term goals. Family support At Intuitive, we believe in the importance of family and seek to foster a family-friendly culture. Healthcare plans Like the patients we serve, your health is also very important to us. Growth & development Your personal and professional growth and development is important to you--and to us. Not yet ready to apply When you join our Talent Community, we ll keep you informed about all things Intuitive, including new job openings, employee stories, and company news. You ll see how every day we re proving what s possible for our careers and for minimally invasive robotic surgery. This site uses cookies for personalization, measuring site traffic, and providing an optimal user experience. Click Accept to opt into this enhanced experience or Reject to reject all cookies except essential cookies required for the website to function.

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5.0 - 8.0 years

10 - 11 Lacs

Kolkata

Work from Office

Sales Manager Education Loan CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance. Details of the Role Department Retail Lending Grade DM/M Sub-Department RL- Consumer Loans Reporting (Business) SM/AVP Location Mumbai Reporting (Matrix) Key Responsibilities Business Goals & Profitability Responsible for driving the P&L of Education Loans Prepare the sales budget and execute strategies that enable achieving the target Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the sales target along with the growth and profitability of the portfolio Audit, Compliance, and Risk Management Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure. Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits. Sales and Channel Development Develop and enhance new and existing channels of sales, such as Connectors, AVC, and Branch. Ensure Siddhi adoption and usage. Ensure digital adoption (MLP) and scale up applications through digital journeys Responsible for Cross sell and Vas products penetration. Responsible of Resource activation. Responsible for Productivity of RO. Responsible for setting up right distribution span across areas and segments. Customer Experience Oversee a fulfilling customer journey leading to customer delight and making the Bank the partner of choice. Increase customer retention and drive engagement across existing customers to improve Net Promoter Score, customer satisfaction. Responsible for FTR for his territory. Collaboration and People Priorities Collaborate with cross-functional partners to drive business results Control regrettable attrition across all grades to maintain a strong and motivated team Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments Role Requirements: Qualification Graduation/post-graduation from a recognized institute 4+ sales experience (unsecured loans preferred) Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills

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0.0 - 1.0 years

1 - 4 Lacs

Ahmedabad

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Led by Rodolphe Saad , the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. CMA CGM Agencies India Pvt. Ltd. JOB DESCRIPTION Job Title : Apprentice Department : Commercial Sub Department : Sales Support Export Reporting : Commercial Manager Location : Ahmedabad Role Summary: Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions. Core Responsibilities: Support to outside sales / Inside Sales for Rates filing. Arrange to quote rate / on carriages to the customers on behalf of outside / Inside sales. File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy. Follow up with the customers for booking (Quotation follow-up) Contact with Pricers on Freight and DDSM claims. Act as Complete Backup for Outside Sales / Inside Sales linked. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA ) Promote SPOTON Digital Products Act as Support to customers on All SPOTON related commercial queries. Handle Digitalized Customers SPOTON queries Handle rate disputes of customers and RFI Closure Key Performance Indicators: Need to respond to All sales leads assigned within 14 days All target quotations to be followed up within maximum 48 hours of sending with Pricers. Qualifications and Skill Sets: Minimum graduate. Good written and verbal communication skills. MS office skills. Go-getter and pro-active approach. Good analysis skills Come along on CMA CGM s adventure !

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15.0 - 20.0 years

50 - 55 Lacs

Bengaluru

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We are seeking a dynamic and innovative leader with a proven track record of delivering modern, large-scale, and complex services and products powered by transformative technologies- The ideal candidate excels at leading through influence, inspiring high-performing and diverse technical teams at all levels of the organization- You will drive to success by fostering strong collaboration with product teams to achieve ambitious business goals- In this role, you will provide hands-on technical leadership for multiple development teams, focusing on defining, executing, and delivering both functional and non-functional features on a scale- You will cultivate a culture of cross-functional collaboration and engineering excellence, championing new ideas and introducing industry best practices to benefit both the team and the broader organization- This position requires balancing business needs and innovative solutions with operational excellence, all while adhering to regulatory, security, and privacy standards- You will be expected to rapidly evaluate and integrate new ideas and technologies from internal and external sources, aligning them with emerging business opportunities- By doing so, you will help build a culture of innovation and a relentless drive for excellence- Visa is rapidly expanding our Value Added Services product portfolio globally, and the VAS Architecture and Platform organization sits at the intersection of numerous technologies, platforms, and solutions that enable this growth- Bangalore is a key technology hub for Visa, driving innovation, generative AI, and platform modernization initiatives- As the organizational lead for this site, you will oversee diverse engineering teams, guiding them as they deliver results for their respective product partners- Your teams will participate in complex multi-stakeholder initiatives where innovative integration patterns and emerging technologies are leveraged to enhance functionality and deliver greater value to the market- We are looking for a proven technology innovation leader with exceptional communication and organizational skills to drive both immediate modernization and the definition of long-term strategic solutions- Expertise in agile delivery, building purpose-driven teams, and managing complex integration projects involving multiple internal applications and third-party solutions is critical- Experience with Generative AI and Machine Learning is essential- Prior background in payments and AI is a strong plus- The successful candidate will thrive in the dynamic payments space and be comfortable leading global teams responsible for platform transformation- You will play a pivotal role in expanding our VAS solutions footprint, exploring new paths to revenue by building modular, open solutions that will scale with our business- Essential Functions Innovation and Technology Leadership Spearhead the design, development, and implementation of innovative technologies and solutions, including generative AI and modern integration patterns- Foster a culture of innovation by encouraging experimentation, knowledge sharing, and the adoption of emerging technologies within the engineering team- Champion the design and development of APIs that integrate Value-Added Services applications, platforms, and solutions to drive incremental business value- Strategic Vision and Execution Develop and execute a strategic vision for the VAS platform that aligns with Visas business goals and market opportunities- Identify new market opportunities and enhance existing products to support business growth and platform modernization- Lead the execution of the product modernization roadmap, ensuring scalability, reliability, and alignment with industry best practices- Engineering and Operational Excellence Own the end-to-end software development lifecycle, ensuring timely delivery of quality, secure, and high-performing solutions with significant business impact- Promote engineering excellence by driving best practices in quality, security, performance, scalability, and resilience- Manage technical debt, optimize development costs, and oversee the prioritization and delivery of enhancements and maintenance activities for multiple services- Drive automation in software development, testing, and deployment processes to enhance productivity and time-to-market- Ensure effective incident, change, and problem management within the platform- Team Leadership and Talent Development Hire, retain, and develop high-performing, diverse, global engineering teams- Invest in career development through mentoring, coaching, and fostering a culture of continuous learning and improvement- Build purpose-driven teams with a strong focus on accountability, collaboration, and innovation- Stakeholder and Client Engagement Collaborate cross-functionally with geographically distributed development, product, operations, infrastructure, cybersecurity, and support teams to deliver complete solutions- Engage directly with clients and key stakeholders to understand needs, gather feedback, and ensure the VAS platform delivers exceptional value and innovation- Operational Management Oversee daily operations including budgeting, planning, resource management, delivery tracking, quality assurance, partner relationships, and performance metrics- Ensure compliance with regulatory, security, and privacy standards across all development activities- Continuous Improvement Continuously assess and improve technology stacks, development processes, and methodologies to enhance productivity, quality, and efficiency- Lead initiatives to modernize and scale the VAS platform, expanding market reach and client base through best-in-class technology solutions- Basic Qualifications: . Bachelors degree in Computer Science or related engineering field, with 15+ years of relevant work experience. Preferred Qualifications: . Advanced Degree (e.g. Masters or PhD) with 14+ years of relevant experience with highly technical and hands.on. . Hands.on experience with emerging technologies, including Generative AI and Machine Learning. . Demonstrated ability to manage multiple competing priorities in a fast.paced environment. . Experience building microservices using HTTP, REST, JSON, and XML. . Demonstrated experience as an innovation leader, successfully guiding engineering teams to deliver new products or features to the market. . Proven track record in managing software development teams delivering highly available, enterprise.level, distributed applications using languages such as Java, Python, C, Golang, or similar. . Deep understanding of Agile methodologies and software development lifecycle. . Experience working in complex organizational environments, interpreting business and customer needs, and delivering optimal solutions. . Ability to articulate technical and business issues and solutions to various internal and external stakeholders to support organizational objectives. . Skilled in establishing technical goals for projects, defining actionable success metrics, and tracking progress. . Strong experience in coordinating multiple product and technical teams, adept at removing roadblocks and collaboratively solving complex problems. . Exceptional verbal, written, presentation, and facilitation skills, with the ability to communicate complex ideas clearly and concisely to diverse audiences. . Experience delivering integrated solutions composed of both internally developed applications and third.party commercial offerings. . Proficient in measuring services from the user experience perspective, setting and monitoring SLAs and KPIs. . Payment industry experience is highly desirable.

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3.0 - 8.0 years

8 - 12 Lacs

Bengaluru

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Value Added Services (VAS) team is looking for a data-driven and result-oriented business leader to expand services charter for Indian customers- A successful candidate will build solutions by leveraging existing business partner relationships and will forge new synergistic relationshipHe/She will be a self-starter, embraces ambiguity and operates with significant autonomy with senior leaders- This role presents a significant opportunity to create and scale a new businesses from scratch in a rapidly growing space for Amazon India customersIt requires the candidate to demonstrate strong commercial acumen and robust business development & relationship management skills- Design the overall engagement strategy with multiple teams on VAS services To Manage the P&L of the service Consult and work with various internal stakeholders to draw an operational plan for the serviceSet up and own review mechanism Influence product roadmap to address the needs of Brands/Sellers/Internal stakeholders by working closely with product management and technical teams Understand business and customer requirements to scope work for onboarding new categories A day in the life Auditing and analyzing key customer input metrics Engaging with external stakeholders such as brands, sellers, business partners to ensure customer offerings are best-in-class Working with category, fulfillment, transportation, technical teams to maintain high bar on customer experience Building medium-long term projects with product, legal and other partner teams Planning for upcoming events About the team VAS teams mission is to build trust with product purchase on A-in through a portfolio of services across categoriesThis team interacts with multiple internal stakeholder teams and external partners to offer product-attached services to India customers- Business Development managers interact with category and external partner teams to constantly raise customer experience barIn VAS team, Business Managers are expected to own initiatives that improve revenue streams and reduce wastage and costs 3+ years of business development, partnership management, or sourcing new business experience 3+ years of developing, negotiating and executing business agreements experience Bachelors degree Experience with sales CRM tools such as Salesforce or similar software Experience in setting up and managing a sales pipeline Experience interpreting data and making business recommendations Experience in online advertising or high-tech products/services

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2.0 - 4.0 years

3 - 7 Lacs

Bengaluru

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Join our Team About this opportunity: We are looking for a dynamic and dedicated individual to join our team as an Automated Operations Engineer. In this role, you will be responsible for coordinating, supporting, managing, and executing 1st level proactive and reactive maintenance activities. As an integral part of our team, your contribution will help ensure we provide customers with continuous and consistent services that perform to Service Level Agreement (SLA) standards. What you will do: - Monitor services and manage events at the 1st level. - Assess trends identified from customer complaints. - Manage and resolve incidents at the 1st level. - Escalate and track security incidents. - Initiate problem management and support corrective maintenance execution. - Monitor and improve customer experience based on use cases. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Test Automation Management Tools. - Test Execution Engine. - Dealing With Enquiries. - MS TOP. - Document Control. - Software Performance Testing. - Ericsson RAN Management. - Ericsson VAS Management. - Customer Complaint Resolution. - Client Services. - ITIL. Why join Ericsson What happens once you apply Primary country and city: India (IN) || Bangalore Req ID: 770332

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1.0 - 6.0 years

12 - 14 Lacs

Bengaluru

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About this opportunity: We are looking for a dynamic and dedicated individual to join our team as an Automated Operations Engineer. In this role, you will be responsible for coordinating, supporting, managing, and executing 1st level proactive and reactive maintenance activities. As an integral part of our team, your contribution will help ensure we provide customers with continuous and consistent services that perform to Service Level Agreement (SLA) standards. What you will do: - Monitor services and manage events at the 1st level. - Assess trends identified from customer complaints. - Manage and resolve incidents at the 1st level. - Escalate and track security incidents. - Initiate problem management and support corrective maintenance execution. - Monitor and improve customer experience based on use cases. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Test Automation Management Tools. - Test Execution Engine. - Dealing With Enquiries. - MS TOP. - Document Control. - Software Performance Testing. - Ericsson RAN Management. - Ericsson VAS Management. - Customer Complaint Resolution. - Client Services. - ITIL. Primary country and city: India (IN) || Bangalore Req ID: 770331

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5.0 - 10.0 years

5 - 10 Lacs

Noida, Uttar Pradesh, India

On-site

Job description Requisition ID:1570160 At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Description SAP ABAP experience of 5-8years in which at least 3+ years in SAP EWM. Good understanding and working experience in Ware house processes Good understanding and working experience in EWM Object Oriented framework, ITS Mobile, EWM RF, PPF Action framework, Monitor Framework Good experience in Interfaces - IDocs, QRFC, PLC Message Good experience in OOPS ABAP, EWM BADI, ECC BADI, Smart forms Working experience with VAS - Kitting KTS Added advantage

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6.0 - 7.0 years

13 - 14 Lacs

Bengaluru

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At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire S/4 EWM Professionals in the following areas : Our SAP Service Line is currently looking for industry-leading seasoned professionals with hands-on experience in S/4 HANA. The shortlisted candidate should have the ability to analyze technical needs and work with the customers to develop project scope of work documents and Project Plans. 8+ years of experience in SAP systems implementation (EWM, LE and MM areas) In-depth knowledge of SAP EWM module, including configuration and integration. Proficiency in warehouse and logistics processes. 1 full cycle EWM implementation is a plus Good understanding of SAP EWM Outbound, Inbound and Internal processes with VAS, Quality Inspections and EGR, Wave Management, Physical Inventory, Posting Changes Experience in creation of Master Data i. e. , Packaging Specifications, Warehouse Organizational Structure, Settings for Handling Units etc. Should have sound knowledge and experience in configuring/modifying Post Processing Framework in SAP EWM. Along with a strong expertise in setting up the system integration. Knowledge about implementing Labour Management, Yard Management and Cross Docking in EWM. Experience in RF framework. Experience in data migration tools. Exposure to EWM related Fiori apps. Experience in custom (RICEFW) developments. Knowledge about system enhancements and configuration Experience in analysis, design, development, testing, implementation, and documentation Strong teamwork skills Excellent English verbal and written communication Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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12.0 - 15.0 years

15 - 20 Lacs

Gurugram

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Role Summary The DGM/GM Technical Operations and Deployment will lead end-to-end technical execution across deployment projects and ongoing operations. This role involves managing team, coordinating with cross-functional departments, ensuring compliance and quality, and driving timely and cost-effective deployment and Tech Ops services or infrastructure. Role & responsibilities Technical Deployment Lead the planning, execution, and monitoring of infrastructure or application deployment projects (system installation, platform integration). Define deployment strategies, timelines, and resource plans in coordination with project stakeholders. Ensure seamless integration with existing systems and minimize downtime during deployments. Operations Management Oversee day-to-day technical operations ensuring service uptime, SLAs, and optimal system performance. Drive process improvement initiatives to enhance operational efficiency and reduce costs. Implement tools and dashboards for proactive monitoring, incident management, and performance reporting. Team & Partner Management Should have experience to manage the team of technical operations and deployment. Ensure adequate training, staffing, and motivation to the team. Monitor and evaluate team performance and ensure adherence to SLAs. Mange external partners to ensure quality, timeline and cost effectiveness. Compliance & Quality Assurance Ensure all deployments and operations adhere to regulatory requirements, industry standards, and internal SOPs. Lead audits, root cause analysis, and corrective actions for technical failures and operational gaps. Cross-functional Collaboration Collaborate with product, engineering, customer support, and business team to align technical operations with business needs. Act as a key escalation point for complex deployment and operational issues, Key Skills & Competencies Strong understanding of technical infrastructure, systems integration, or telecom and CPaas. Ensure all technical operations and deployments meet industry standards, regulatory guidelines, and internal SOPs. Lead audits, inspections, and root cause analysis for operational issues or deployment failures. Hands-on experience with deployment planning, rollout execution, and vendor coordination. Collaborate closely with product, technology, and customer team to align operational capabilities with business requirements. Strong problem-solving, leadership, and communication abilities. Software knowledge of Java, Linux, SQL, or related skills will be added advantages. Hands-on experience with cloud platforms (AWS, Azure, GCP), CI/CD, monitoring tools. Own and champion automation and agentic AI adoption as a key metric across organisation.

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3.0 - 7.0 years

5 - 10 Lacs

New Delhi, Gurugram, Delhi / NCR

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Were Hiring! We are looking for a Project & Engineering Manager (Instrumentation) to join our dynamic team. This role bridges the gap between project execution, technical documentation, engineering coordination, and instrumentation oversight. Key Responsibilities: Coordinate project documentation, drawings, submittals, and approvals Interface between engineering, procurement, and execution teams Manage instrumentation BOQs, datasheets, and technical evaluations Track project milestones, vendor deliverables, and installation timelines Ensure compliance with technical specifications and project standards Provide support during handover documentation Who You Are: Graduate/Diploma in Instrumentation or Engineering branches like Mechanical , Electronics , Electronics and power etc 4+ years of experience in instrumentation and project coordination Strong understanding of control systems, Instrumentation items , PID etc Excellent in MS Office, Excel documentation tools, Google Sheets etc Good communication and cross-functional coordination skills What We Offer: A collaborative work culture Exposure to diverse industrial projects Career growth and skill development opportunities Contact - admin@saplindia.com, 9718036765

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8.0 - 12.0 years

25 - 30 Lacs

Mohali

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Responsibilities & Key Deliverables Job Roles and Responsibilities DEALER PROFITABILITY Deliverables Yearly Business Plan, Customer Retention, Qwik and Mech Bay Productivity, Body shop quality and efficiency, allied business Tools/Metrics WIN - VIN, mEES, MAP+, Shield, RSA, VAS MANPOWER CAPABILITY Deliverables Training Plan Development and Adherence, Training Scores, Training Module, CoTEK Inhouse Training Tools/Metrics Manpower Policy Circular, Yearly Training Circular, MILE Portal, SA and CRE OJT training modules, RV Analysis, Skill Matrix; Pantry, Cashier, Security Guard and PandD training modules WORKSHOP PROCESS and MANAGEMENT SYSTEM Deliverables Business Development Process, DMS, QLIKVIEW, Shop Floor Process, Dealer Role Holder Responsibility, Review and Recognition Tools/Metrics DIY Manual, DMS Hoto, RO Process, Parts, Revenue, SBE, Process Circular, CCM App, mTRAQ, QLIKVIEW, mPACT, TekAlert, TSB, SI, TEB INFRASTRUCTURE Deliverables "Facility - e.g. building, signage, lighting, AC, Wi-Fi, housekeeping, pantry, amenities Uniform - e.g. as per approved norms, grooming, hygiene" Tools/Metrics CDC Manual, Process Circular CUSTOMER SATISFACTION Deliverables Engagement/ Events, Customer Handling, CSI Score, CAPs, Social Media Sentiments Tools/Metrics Process Circular, Proprietary Study Report, DHC, TechM Report, Technical Query, Written Communication with Dealer, Social Media post handling Experience 8 to 12 Yrs. Industry Preferred Qualifications Btech General Requirements

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2.0 - 3.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

Led by Rodolphe Saad , the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. CMA CGM Agencies India Pvt. Ltd. JOB DESCRIPTION Job Title : Apprentice Department : Commercial Sub Department : Sales Support Export Reporting : Commercial Manager Location : Ahmedabad Role Summary: Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions. Core Responsibilities: Support to outside sales / Inside Sales for Rates filing. Arrange to quote rate / on carriages to the customers on behalf of outside / Inside sales. File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy. Follow up with the customers for booking (Quotation follow-up) Contact with Pricers on Freight and DDSM claims. Act as Complete Backup for Outside Sales / Inside Sales linked. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA ) Promote SPOTON Digital Products Act as Support to customers on All SPOTON related commercial queries. Handle Digitalized Customers SPOTON queries Handle rate disputes of customers and RFI Closure Key Performance Indicators: Need to respond to All sales leads assigned within 14 days All target quotations to be followed up within maximum 48 hours of sending with Pricers. Qualifications and Skill Sets: Minimum graduate. Good written and verbal communication skills. MS office skills. Go-getter and pro-active approach. Good analysis skills Come along on CMA CGM s adventure ! Apply now Apply now Apply Now Start apply with LinkedIn Start Please wait...

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4.0 - 9.0 years

8 - 12 Lacs

Noida

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Job TitleSales Manager - Telcom (Africa & LATAM Territories) ONLY for French or Spanish Speaking candidates CompanyOne97 Communications - Paytm LocationAfrica, Southeast Asia & LATAM Regions About One97 Communications Ltd. One97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian multinational technology company renowned for its flagship product, Paytm. Beyond its consumer-facing services, One97 is a trailblazer in providing tailored digital platforms for telecom operators and enterprises across South East Asia, Africa, and Latin America. The company's B2B solutions encompass a wide array of offerings, including: — Digital PlatformsFacilitating creation and managing digital services to drive revenue growth. — Network ProductsEnabling seamless delivery of digital services to end-users. — Direct carrier billing and Master Aggregator platforms One97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint. Why join us If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!\ About the Role: We are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across Africa. These roles will be pivotal in building and maintaining strong client relationships, expanding our product portfolio,and achieving ambitious sales targets. You will be responsible for managing accounts in African territories. This role demands a strategic thinker with a proven track record in the telecommunications sector, specifically within Value Added Services (VAS) and Core Telco products. Job Analysis & Responsibilities: * Account Management & Relationship Building: * Serve as the primary point of contact for assigned MNC Telco accounts. * Develop and maintain strong, long-lasting client relationships. * Understand client needs and provide tailored solutions. Sales & Revenue Growth: * Achieve and exceed annual, quarterly, and monthly sales targets. * Identify and pursue new business opportunities within existing accounts. * Drive revenue growth through strategic account management and sales initiatives. Product Portfolio Expansion: * Cross-sell and up-sell One97's comprehensive product portfolio, including VAS and Core Telco solutions. * Develop and present compelling proposals and presentations to clients. Business Development & Strategy: * Develop and implement strategic account plans to achieve organizational goals. * Identify and analyze market trends and competitor activities. * Create and deliver presentations for new business development initiatives. Campaign Execution & Measurement: * Establish and implement effective campaign execution processes. * Monitor and measure campaign performance against key performance indicators (KPIs). * Provide regular reports and analysis to management. Financial Management: * Monitor and manage account collections, ensuring timely recovery of outstanding payments. * Maintain accurate records of sales and financial activities. Travel: * Extensive travel across assigned African territories to meet clients and drive revenue. Qualifications & Skills: Essential: * Proven experience in corporate sales, specifically within the telecommunications industry(VAS & Core Telco products). * Strong account management and key account management skills. * Excellent sales and marketing skills. * Proven ability to achieve and exceed sales targets. * Strong business development acumen. * Excellent presentation and communication skills. * Ability to travel extensively. * Strong financial management skills. Preferred: * Bachelor's degree in business administration, marketing, or a related field. * Good Communication skills in English, French or Spanish is a must. * 4+ years of experience with IVR Marketing, Business Development. * Familiarity with the african telco market. CategoryCorporate Sales RoleTelco Sales Manager Key Skills: Account Management, Sales & Marketing, Business Development, VAS IVR Marketing, Value Added Services, Key Accounts Management

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10.0 - 14.0 years

0 Lacs

pune, maharashtra

On-site

As an experienced SAP professional, you will be responsible for leading the overall architecture strategy, design, and roadmap for complex, multi-site deployments in the EWM domain. Your primary focus will be on owning the migration process from legacy SAP EWM decentralized systems to S/4HANA EWM decentralized systems. This includes ensuring alignment and optimization of data, processes, and integrations. In this role, you will drive solution governance to ensure adherence to enterprise architecture, security, and integration standards. You will oversee and manage a team of EWM consultants, providing guidance for consistent delivery, mentoring, and skills development. Collaboration with business stakeholders and supply chain leadership is essential to align warehouse solutions with evolving operational goals. Your expertise will be crucial in providing support for various EWM functions such as Inbound/Outbound logistics, Advanced RF and automation integration, Cross-docking, Kitting, VAS, MFS (Material Flow System), Yard and Labor Management. You will coordinate end-to-end integration with SAP S/4HANA core modules, TM, and third-party systems. Additionally, you will lead architectural and design workshops, cutover planning, and hypercare support post go-live. Your role may also involve supporting pre-sales engagements, client workshops, and proposal development as needed. The ideal candidate will have 15+ years of SAP experience, with a minimum of 10+ years specifically in SAP EWM, including decentralized architecture. Proven experience in leading and delivering large-scale EWM programs, along with strong expertise in migrating decentralized EWM systems to S/4HANA EWM decentralized, is required. A solid understanding of warehouse operations, automation, and logistics execution is essential. Hands-on configuration and architecture experience in RF/UI5, Handling Units & Packing, Physical Inventory & Stock Management, Integration with PLC/WCS and third-party automation tools are highly valued. Familiarity with ABAP debugging, functional spec writing, and custom enhancement design is beneficial. Strong communication skills are a must, with the ability to engage effectively with both technical teams and business stakeholders. Experience in working with global stakeholders and delivering multi-country rollouts will be advantageous.,

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1.0 - 4.0 years

2 - 6 Lacs

Noida

Work from Office

Join our Team About this opportunity: We at Ericsson are excited to present this opportunity for an Automated Operations Engineer. This role is critical to our operations, filled with responsibilities that aim to ensure our customers continuously enjoy services performing at utmost efficiency. What you will do: - Monitor 1st Level Services closely and manage any emerging events. - Monitor Resource and Service Performance actively. - Assess Customer Complaint Trends and manage 1st Level Incidents. - Efficiently escalate and manage security incidents. - Track the progress of incident resolution and employ functional escalation methods where necessary. - Initiate proactive Problem Management. - Provide corrective maintenance and execute support for Field Maintenance. - Ensure Remote Site Access Control and manage a one-off Logical Access Control. - Execute legal requests at the 1st Level. - Trace Emergency Calls and manage Right of Way Handling. - Conduct proactive 1st Level Assurance Support activities. - Monitor customer experiences and performance assessments based on specific use cases. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Test Automation Management Tools. - Test Execution Engine. - Dealing With Enquiries. - MS TOP. - Document Control. - Software Performance Testing. - Ericsson RAN Management. - Ericsson VAS Management. - Customer Complaint Resolution. - Client Services. - ITIL. - Call Centers. - Ericsson Packet Core Management.

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1.0 - 8.0 years

3 - 10 Lacs

Noida

Work from Office

About this opportunity: We at Ericsson are excited to present this opportunity for an Automated Operations Engineer. This role is critical to our operations, filled with responsibilities that aim to ensure our customers continuously enjoy services performing at utmost efficiency. What you will do: - Monitor 1st Level Services closely and manage any emerging events. - Monitor Resource and Service Performance actively. - Assess Customer Complaint Trends and manage 1st Level Incidents. - Efficiently escalate and manage security incidents. - Track the progress of incident resolution and employ functional escalation methods where necessary. - Initiate proactive Problem Management. - Provide corrective maintenance and execute support for Field Maintenance. - Ensure Remote Site Access Control and manage a one-off Logical Access Control. - Execute legal requests at the 1st Level. - Trace Emergency Calls and manage Right of Way Handling. - Conduct proactive 1st Level Assurance Support activities. - Monitor customer experiences and performance assessments based on specific use cases. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Test Automation Management Tools. - Test Execution Engine. - Dealing With Enquiries. - MS TOP. - Document Control. - Software Performance Testing. - Ericsson RAN Management. - Ericsson VAS Management. - Customer Complaint Resolution. - Client Services. - ITIL. - Call Centers. - Ericsson Packet Core Management.

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2.0 - 3.0 years

4 - 5 Lacs

Ahmedabad

Work from Office

Led by Rodolphe Saad , the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. CMA CGM Agencies India Pvt. Ltd. JOB DESCRIPTION Job Title : Apprentice Department : Commercial Sub Department : Sales Support Export Reporting : Commercial Manager Location : Ahmedabad Role Summary: Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions. Core Responsibilities: Support to outside sales / Inside Sales for Rates filing. Arrange to quote rate / on carriages to the customers on behalf of outside / Inside sales. File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy. Follow up with the customers for booking (Quotation follow-up) Contact with Pricers on Freight and DDSM claims. Act as Complete Backup for Outside Sales / Inside Sales linked. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA ) Promote - SPOTON - Digital Products - Act as Support to customers on All SPOTON related commercial queries. Handle Digitalized Customers - SPOTON queries Handle rate disputes of customers and RFI Closure Key Performance Indicators: Need to respond to All sales leads assigned within 14 days All target quotations to be followed up within maximum 48 hours of sending with Pricers. Qualifications and Skill Sets: Minimum graduate. Good written and verbal communication skills. MS office skills. Go-getter and pro-active approach. Good analysis skills Come along on CMA CGM s adventure !

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3.0 - 5.0 years

6 - 8 Lacs

Mumbai, Gurugram, Bengaluru

Work from Office

Job Role : Solution Engineer Job Location : Gurugram / Mumbai / Bengaluru only Job Type: Full Time / Work from office Experience : 3 to 5 Years only Ready to join in : Immediate to 15 days only Required Skills: Technical Skills: Deployment, Integration, Testing, Configuration, Troubleshooting and Project Experience is must Interface Knowledge : SS7, Diameter, Sigtran, MAP, SIP, S6a, Sh, S8, GTP, GTPv2, Roaming interfaces OS & DB Knowledge: Linux, Oracle, PostgraceSQL, MySql or any other DB Scripting: Shell Scripting, Ansible Scripting, Python Infrastructure Knowledge: RMS/PNF, VNF and CNF based architecture and deployment understanding Telecom Skills: Node Experience (VAS nodes, Roamflow, HLR, GGSN, SGSN, SGW, PGW), SS7 call Flows, CS Call Flows, Diameter call flows, Inbound and Outbound Roaming call flows, Basic IMS call flows, Prepaid/Postpaid MO call Flows, MT call and call forwarding, Emergency services, LI Services, Call and SMS CDR flows, E2E Telecom Architecture understanding Good to have skills : Java, C, C++, Cloudera, Hadoop, Couchbase & Mobile Network Security Non Technical Skills: Good Communication, verbal and interpersonal skills

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3.0 - 5.0 years

6 - 8 Lacs

Mumbai, Gurugram, Bengaluru

Work from Office

Job Role : Solution Engineer Job Location : Gurugram / Mumbai / Bengaluru only Job Type: Full Time / Work from office Experience : 3 to 5 Years only Ready to join in : Immediate to 15 days only Required Skills: Technical Skills: Deployment, Integration, Testing, Configuration, Troubleshooting and Project Experience is must Interface Knowledge : SS7, Diameter, Sigtran, MAP, SIP, S6a, Sh, S8, GTP, GTPv2, Roaming interfaces OS & DB Knowledge: Linux, Oracle, PostgraceSQL, MySql or any other DB Scripting: Shell Scripting, Ansible Scripting, Python Infrastructure Knowledge: RMS/PNF, VNF and CNF based architecture and deployment understanding Telecom Skills: Node Experience (VAS nodes, Roamflow, HLR, GGSN, SGSN, SGW, PGW), SS7 call Flows, CS Call Flows, Diameter call flows, Inbound and Outbound Roaming call flows, Basic IMS call flows, Prepaid/Postpaid MO call Flows, MT call and call forwarding, Emergency services, LI Services, Call and SMS CDR flows, E2E Telecom Architecture understanding Good to have skills : Java, C, C++, Cloudera, Hadoop, Couchbase & Mobile Network Security Non Technical Skills: Good Communication, verbal and interpersonal skills

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2.0 - 5.0 years

4 - 7 Lacs

Chennai

Work from Office

Job DESCRIPTION : Solutions Design activities. Understanding the new RFP/RFQ from the client. Analyzing the document Mapping the customers requirement with the existing warehouse space for in-plant, mother WH and Regional distribution centers./ Solution from Time motion study to arrive the head count Preparation of all the required documents to respond to the RFP/ Tender. Leading or supporting the implementation of designed logistics solutions, including project planning, execution, and monitoring. Closely working with procurement and operations team to prepare the capex, opex and other costing details. Analyzing data value added services (VAS) to present the business Analyze and present fixed and variable costing and prepare quote. Preparation of solution design templates Data Analysis for existing and new clients to bring efficiency and to do cost optimization. Based on the service excellence, Qualification Bachelor s in engineering, commerce, business management, Logistics, SCM or a related field. 2-5 years of relevant experience as SCM solution design and experience in preparation of bid response Skills Competencies Analytical and business acumen Analyzing, mapping and bid response preparation Effective Logical communication Good Listening and understanding skills. Power Bi as well Skill to prepare the presentation Fair knowledge of MS office (Word, Excel PowerPoint), SCM Analytical tools

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0.0 - 7.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerceAre you an experienced, entrepreneurial leader with a strong work ethicIf yes, this opportunity at Amazon Home Services will appeal to you. We are looking out for candidates for Catalog Assistant In this role, you will be responsible for working closely with Service Providers, Customer Service team, Customer outbound process, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in. Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and ensuring Amazon remains competitive, wide selection and good product information and solving challenging operational goals. Also include maintaining records of work, tracking business workflow, escalating deviations. Report audit results and communicate them to others within the organization. Analyze data and identify new trends/patterns. Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process. Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality. Should be open to working on Saturday Sunday, with any other 2 days of the week as off. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Proficiency in managing brand metrics and ability to solve customer and brand issues.

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