Posted:2 months ago|
Platform:
Work from Office
Full Time
* Handle inbound and outbound calls for international customers.
* Meet performance targets including call handling time, quality, and customer satisfaction
* Ensure first-call resolution (FCR) and maintain service level agreements (SLAs).
* Strong organizational and multitasking skills.
* Basic computer skills (MS Office, CRM systems, typing speed)
Tech Mahindra
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