User Experience Architect

Role Description

This is a full-time, on-site User Experience Architect role based in Trivandrum. The person in this role will lead and execute innovative UX strategies and oversee the design of user experiences for digital products. Responsibilities include conducting user research, applying design thinking principles, and creating intuitive user flows and interfaces. Collaboration with designers, developers, and stakeholders to refine user-centred designs is a key part of day-to-day activities.

Qualifications

UX Strategy and Leadership

• Define and implement the UX strategy for complex digital platforms.

• Translate business objectives and user insights into actionable design strategies and measurable

outcomes.

• Conduct competitive benchmarking to identify opportunities and set experience standards.

• Define UX success metrics and KPIs to measure usability, engagement, and overall experience

quality.

• Integrate UX strategy into Agile workflows to support continuous improvement and rapid iteration.

• Establish and maintain accessibility guidelines, ensuring inclusive and compliant designs.

• Lead design critiques, UX reviews, and A/B tests to validate hypotheses and improve user

experience.

• Implement UX governance and DesignOps practices to ensure consistency and design quality.

Required Skills & Experience

• Experience in effectively interacting with customer managers and stakeholders to understand their needs,

build strong relationships, and collaborate on solutions.

• Strong communication skills with the ability to communicate and demonstrate the value and

rationale for own design decisions to business and technology partners.

• Experience in managing small to medium-sized teams, including overseeing daily operations, delegating

tasks, providing training and support, and ensuring team objectives are met efficiently and effectively.

Strong expertise in wireframing and prototyping tools.

• Solid understanding of UX-research, UX-design, and accessibility (WCAG).

• Strong analytical and conceptual thinking skills to translate data into actionable design solutions.

• Multi-tasking skills, ability to work under pressure, and prioritize with minimal supervision.

• Team player with the ability to work with cross-functional teams

• Attention to detail and an open mind to feedback