User Experience Architect

About Cybage

Cybage Software Pvt. Ltd. is a technology consulting is a technology consulting organization specializing in outsourced product engineering services. As a leader in technology & product engineering space, Cybage works with some of the world's largest Independent Software Vendors (ISVs). Our solutions are focused on modern technologies and are enabled by a scientific, data-driven system called Decision Mines for Digital Excellence

An Architect plays a crucial role in crafting user-centred experiences by designing information architecture, conducting research, and UX processes, ultimately shaping successful products.

Processes & Methodologies:

• Creates the

  information architecture

  for complex digital products or websites, defining the overall user flow, navigation structure, and ensuring information is organized in a logical and user-friendly way.
• Helps and contributes to UX phases, establishing

  design system

  and component libraries.
• Plan and conduct

  Usability Testing

  .
• Define/Implement and support

  user research activities

  (surveys, interviews etc.).
• Identify UX/design issues through

  usability reviews

  .
• Recommend

  data-driven solutions

  based on user research.

• Promote

  and

  advocate

  for user-centred practices.
• Partner closely with cross-functional partners to build strategic and impactful experience roadmaps.
• Create use cases and flow diagrams, and

  define information hierarchies

  , Labelling of information.
• Conduct research to

  identify user needs

  .
• Lead and support discovery of the project lifecycle, including workshops, user and stakeholder interviews, analytics, audits and benchmarking.

Communication & Collaboration:

• Collaborate

  with cross-functional teams and stakeholders to understand the requirements and provide creative and thoughtful solutions and drive the team to do so.

• Communicate

  the user experience at various stages of the design process with wireframes, flow diagrams, user journey maps and/or prototypes.
• Represent the UX team to discuss UX solutions backed by the research data.

Design & Prototyping:

• Create block flows, wireframes, prototypes, user journeys, mock-ups, storyboards, and presentations to communicate ideas across the team.
• Design user experiences from concept to completion, ensuring information architecture for complex projects when needed.

Mentorship:

• Plan the growth path of team members by providing timely feedback and reviews to guide and mentor them.

Additional Responsibilities:

• Updated with the latest trends and user behaviour.
• Participate in pre-sales activity.
• Participate in POC tasks.
• Recruitment activities.
• Manage/Create project/proposal specific case studies.