Posted:22 hours ago|
Platform:
Work from Office
Full Time
NIIT is Hiring: Customer Service Specialist HRO Process Location: Salt Lake City , Kolkata Salary: 1.9lpa One side cab facility Evening /Night Shifts Freshers can also apply Interested candidates can reach out directly at Jasleen.2.Kaur@niitmts.com (7042458078) Role: Customer Service Specialist Eligibility: Graduates in B.Com, B.A., BBA, BHM, B.Sc, Key Responsibilities: Handle customer queries through phone calls with professionalism and empathy Deliver timely and accurate services, meeting defined productivity and quality benchmarks Aim for first-contact resolution and maintain high customer satisfaction Comply with service level agreements (SLAs) including AHT, CSAT, and Customer Effort scores Document all interactions accurately and follow up when required Identify opportunities for process improvements and contribute to operational efficiency Ensure consistent attendance and adherence to company policies Required Skills & Experience: Excellent verbal and written communication skills Basic computer proficiency and knowledge of MS Office
Niit Learning Systems
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Education Administration Programs
1001-5000 Employees
106 Jobs
Key People
Experience: Not specified
0.5 - 1.5 Lacs P.A.
3.5 - 4.75 Lacs P.A.
2.0 - 3.0 Lacs P.A.
Experience: Not specified
1.75 - 2.5 Lacs P.A.
Experience: Not specified
1.75 - 2.25 Lacs P.A.
Experience: Not specified
1.75 - 2.5 Lacs P.A.
Noida, Ghaziabad, Delhi / NCR
2.75 - 3.75 Lacs P.A.
Experience: Not specified
1.0 - 3.0 Lacs P.A.
New Delhi, Gurugram
Experience: Not specified
1.75 - 3.5 Lacs P.A.
New Delhi, Gurugram
Experience: Not specified
1.75 - 3.5 Lacs P.A.
