US Mortgage - Appraisal Expert

JOB TITLE: Analyst – Mortgage Processing JOB CODE: REPORTS TO: Assistant Manager DIRECT REPORTS: None SHIFT TIMINGs: Night Shift (7pm – 4am) POSITION TYPE: Full-Time LOCATION: Chennai DESCRIPTION: Appraisal Coordinator The Appraisal Coordinator supports the mortgage lending process by managing and tracking residential property appraisals. This role ensures that appraisal orders are placed, monitored, and received in a timely and compliant manner, in accordance with company policies and industry regulations. RESPONSIBILITIES: SKILLS & QUALIFICATIONS: • Receive and process appraisal orders from lender clients through the AMC platform • Assign orders to qualified appraisers based on location, availability, and licensing • Monitor order progress and ensure timely updates from appraisers • Communicate professionally with lenders and appraisers to resolve issues, delays, or revisions • Review submitted appraisal reports for completeness and compliance with client and regulatory standards • Handle revision requests and ensure prompt follow-up with appraisers • Maintain accurate records in the order management system • Ensure all processes follow industry regulations, including AIR (Appraiser Independence Requirements), FHA/VA/HUD guidelines, and AMC-specific compliance rules. • 1–2 years of experience in an appraisal management company or related real estate/mortgage role preferred • Strong communication and customer service skills • Experience with appraisal management platforms (e.g., Acuity, Mercury Network, ValueLink, AppraisalScope, Encompass TPO Connect, etc.) • Familiarity with appraisal forms (e.g., 1004, 2055, 1025) and terminology is a plus. • Ability to work in a fast-paced, deadline-driven environment Show more Show less