US - Europe Travel Operations Manager

EdTerra Edventures is India's leading student travel company, dedicated to organizing experiential learning programs globally. Our mission is to empower every child to enrich their learning by exploring and embracing the diversity of our planet. We specialize in curating and operating educational travel experiences for student groups, both domestically and internationally. As an International Operations Manager at EdTerra Edventures, you will be responsible for overseeing end-to-end operations for international group movements to destinations such as the US, UK, Europe, Schengen countries, and other educational travel locations. With a minimum of 10 years of experience in this field, you will leverage your expertise to manage vendor and DMC networks, lead group management activities, and design comprehensive itineraries and costings to ensure operational excellence. Your key responsibilities will include: - Managing all aspects of international group movements from planning to execution - Conducting pre-departure briefings, handling documentation, visa coordination, and travel logistics - Providing on-ground group management internationally to ensure safety, learning outcomes, and program delivery - Handling group emergencies, escalations, and real-time problem-solving during tours - Developing, maintaining, and strengthening partnerships with DMCs and suppliers across various regions - Negotiating cost-effective packages while upholding EdTerra's quality standards - Designing customized educational travel itineraries aligned with learning objectives and group requirements - Preparing accurate costings, analyzing price fluctuations, and identifying new destinations and program enhancements - Leading and mentoring a team of junior operations managers and travel coordinators - Training team members on best practices for international group handling - Liaising with sales and academics teams to align operational feasibility with program design - Ensuring compliance with international travel SOPs, safety protocols, visa policies, and travel regulations - Maintaining strong relationships with schools, parents, and internal stakeholders for seamless program delivery To qualify for this role, you should have a Bachelor's degree in Travel, Hospitality, Management, or related fields, along with extensive experience in international operations and group tours. Proficiency in itinerary planning, costing, team management, negotiation, and vendor management is essential. Strong interpersonal skills, problem-solving abilities, and a willingness to travel internationally are also key requirements. If you are passionate about educational travel, possess the necessary skills and experience, and are ready to take on a challenging yet rewarding role, we invite you to join our team at EdTerra Edventures and contribute to creating impactful learning experiences for students around the world. Skills required: interpersonal skills, MS Office proficiency, negotiation, costing, group management, vendor management, problem-solving, international operations, team management, itinerary planning, DMC management,