US Benefit Sr Associate

Role Overview: As a US Benefits Sr Associate at Amgen, you will play a crucial role in managing and administering U.S.-based health and welfare programs. Your responsibilities will include ensuring the accurate daily administration of the company's US health and welfare benefit plans, maintaining compliance with regulations, and delivering excellent service to employees. You will collaborate with vendors, resolve employee issues, and support key annual processes such as open enrollment and compliance reporting. Key Responsibilities: - Administer US health and welfare benefit plans, including medical, dental, vision, life, disability, flexible spending accounts, and other ancillary programs. - Process benefit transactions accurately, ensuring alignment with plan rules and timelines. - Maintain compliance with ERISA, ACA, HIPAA, COBRA, and other applicable federal, state, and local regulations. - Serve as the primary contact for benefits vendors and third-party administrators, resolving day-to-day issues and monitoring service delivery. - Respond to and resolve escalated employee benefits inquiries, assist with enrollment, claims, eligibility, and plan understanding. - Maintain accurate benefits data in HR systems, prepare routine benefits reports, and support annual processes such as open enrollment. - Identify opportunities to streamline and improve benefit processes for greater efficiency and employee satisfaction. Qualifications Required: - 5+ years of experience in benefit administration, focusing on US benefit administration. - In-depth knowledge of U.S. benefit programs and regulations, including ERISA, ACA, HIPAA, COBRA, and related regulations. - Strong communication skills to interact effectively with U.S. employees and managers across different time zones. - Experience with Workday, third-party benefit administrator systems, and ServiceNow is preferred. Note: The company ensures equal opportunity and provides reasonable accommodations for individuals with disabilities during the job application or interview process and throughout employment.,