10 - 20 years
6 - 11 Lacs
Posted:1 hour ago|
Platform:
Work from Office
Full Time
Job location Sion
Qualification Any Graduate
Experience 10 Years
Working time and days 9.30 am to 6.30 pm /6 days working
Coordinate with site and with site and maintenance teams to ensure flats are completed, cleaned, and defect-free before handover.
Conduct joint inspections and prepare snag lists (if any) and ensure timely rectification
Verify utilities (electricity, water, fittings, keys, etc.) before handover
Schedule handover appointments with customers in coordination with the CRM/sales team. Provide possession intimation and explain the handover process, documentation, and requirements.
Address customer queries and ensure a smooth experience during possession.
Ensure all required documents (NOC, payment clearance, possession letter, key handover checklist, etc.) are in place.
Maintain proper records of handovers-both physical and digital copies.
Coordinate with finance and CRM for clearance and final confirmation
Liaise with project, maintenance, and housekeeping teams for flat readiness.
Coordinate with security and facility teams for access and support during handover.
Capture customer feedback post-handover and escalate concerns to relevant departments.
Follow up for quick resolution of post-possession issues (snags, maintenance, etc.).
Maintain and update daily/weekly handover status reports.
Track pending handovers and highlight issues causing delays. Prepare periodic reports for management review
Achieve defined possession and customer satisfaction targets within given timelines.
1) Current salary
2) Expected salary
3) Current company
4) Current designation
5) Notice period
6) Total experience
7) Current location (stay)
8) Reason for job change
9) DOB
10) Qualification
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