Urgent Walk-in - International Customer Support Process

0 - 2 years

0 - 3 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

**Please mention "Bhuvanesh - HR" on top of your resume

We are looking for enthusiastic and customer-focused professionals to join our growing team as Customer Support Associates (L1 level). This role is an excellent opportunity for both freshers and experienced professionals from any domain who possess strong English communication skills.

You will be responsible for handling customer interactions, resolving queries, and ensuring customer satisfaction through effective communication and problem-solving skills.

Eligibility Criteria

Education Qualification

Experience

Freshers with strong English communication skills

Tenured candidates from any domain with proven communication skills

Work Mode & Location

Work From Office (WFO) only

* Relocation Assistance given for Outstation candidates as per Company's Relocation Policy

Key Responsibilities

Handle customer queries via calls with professionalism and empathy

Provide accurate information and resolve customer issues in a timely manner

Maintain high levels of service quality and adhere to company policies

Candidates must be willing to work in night shifts.(US Shifts)

Collaborate with team members to meet performance metrics and goals

What We Offer

Competitive salary with performance-driven growth opportunities

Exposure to a fast-paced, global work environment

Relocation assistance (including 10-day lodging) for outstation candidates

Skill development and career progression opportunities

Note: This is a Work From Office role only. Candidates must be willing to work in night shifts.

Disclaimer: "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to "TAHelpdesk@Sutherlandglobal.com

9884601888

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