Urgent opening For Quality Analyst For a Domestic BPO

1 - 3 years

2 - 4 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

1. Quality Monitoring & Evaluation
Experience in monitoring calls, chats, and emails for quality assuranceAbility to evaluate agent performance against set quality parameters (accuracy, compliance, empathy, etc.)DM-Runa-9883734566

Required Candidate profile

Minimum 1year Exp. required as an QA in any BPO.Should be from BPO backgroundGraduate

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