Job
Description
Greetings from MarketStar ! Role : Operations Manager Experience : 8-12 Years Location : Bangalore (Onsite) Vacancy : 1 position Notice period: Immediate to 30 Days Mandate Skills: Expertise in sales operations and business operations, B2B sales experience, team management skills, Revenue Growth and excellent communication skills Interested candidates please share your updated CV on sujatha.sirigiri@marketstar.com Role Overview: As the Operations Manager, you will be the cornerstone of operational excellence, ensuring seamless execution of strategies, optimizing processes, and leading a high-performing team. This role demands a blend of strategic vision, team leadership, and a sharp eye for detail to drive efficiency, revenue growth, and client satisfaction in our cutting-edge digital advertising programs. Key Responsibilities: Strategic Operations Management: Develop, implement, and refine operational frameworks to meet organizational objectives and exceed performance benchmarks. Team Leadership: Lead, mentor, and inspire a diverse team, fostering a culture of accountability, collaboration, and continuous improvement. Revenue Growth & Quota Management: Drive strategies to consistently achieve and exceed revenue and quota targets, leveraging data and market insights. Process Optimization: Identify bottlenecks and implement process improvements to enhance productivity, reduce turnaround times, and streamline workflows. Performance Analytics: Utilize advanced analytics tools to track KPIs, generate insights, and provide actionable recommendations for operational and sales success. Cross-Functional Collaboration: Partner with Sales, Marketing, Product, and Finance teams to align strategies and ensure seamless execution of business goals. Digital Marketing Oversight: Apply foundational digital marketing knowledge to guide team efforts in aligning with evolving advertising trends and client needs. Client Excellence: Ensure superior client experiences by implementing robust support mechanisms and resolving operational challenges proactively. Compliance and Reporting: Ensure adherence to organizational policies, regulatory requirements, and internal controls while maintaining transparency through detailed reporting. What Were Looking For: Experience: 812 years in operations management, with a proven track record of leading teams, driving efficiency, and achieving revenue growth. Experience in digital advertising or SaaS industries is a significant advantage. Educational Background: Bachelors degree in Business Administration, Operations Management, or a related field. An MBA or equivalent is preferred. Leadership and Influence: Demonstrated ability to lead cross-functional teams, influence decision-making, and drive organizational change. Analytical Expertise: Advanced skills in interpreting data, identifying trends, and crafting data-driven strategies. Proficiency in tools like Tableau or Power BI is a plus. Process Orientation: Expertise in process optimization methodologies (e.g., Lean, Six Sigma) to achieve operational excellence. Tech Proficiency: Hands-on experience with CRM platforms (e.g., Salesforce) Communication Skills: Exceptional communication and stakeholder management abilities, with a focus on building strong relationships across teams and clients. Adaptability and Resilience: Thrive in a dynamic, fast-paced environment, with a proactive approach to problem-solving and decision-making. Whats in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the worlds leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. HR Sujata
