Tristar Infratech Enterprises JOB DESCRIPTION JOB DETAILS (Basic information on the role) Job Title National sales manager - Specialized Services Business Unit (BU) or Functional Unit (FU) Sales Division Specialized Services Department Sales Reporting Supervisor Group CEO Number of Staff SupervisedDirect Reports: 4-5 Total: 8-10Job Titles of Direct Reports Group CEO Budget Responsibility Yes Grade JOB PURPOSE ( A two to three line statement outlining the objective or the reason for which the job exists..This should capture the true essence of the job. )The purpose of this role is to drive sales for all products / solutions within specialized services through effective sales strategy at a national level, creating robust processes for client management, and assisting the top management with pricing/ product mix decisions; to ensure lasting client relationships KEY RESPONSIBILITIES (Accountabilities attached to the role) Responsible for devising and executing an overall sales strategy for specialized services across the country Responsible for planning, budgeting monthly / annual sales, imports and collections targets Responsible for achieving target monthly/annual collection/sales turnover. To generate & develop business for upcoming projects, whilst continuously monitoring and evaluating price trends in the market. (Macro as well Micro level). Responsible for driving the specialized services business across the country through the Sales Engineers Explore new markets for upcoming/new projects. Ensure appropriate deployment of sales staff for projects Creating Process for client acquisition (identifying and approaching right clients), issue/query resolution, Pre and Post-sale support Ensure uniform client experience through standardized processes Ensure that standard operating procedures for sales and client care are optimized and monitor adherence to the same Monitor and act upon the internal audit reports for deviations from standard procedure Preparation of market performance report on daily / weekly / monthly basis To provide feedback on potential sales & operating issues to the management. Acting upon Deviations about schedule of payments and giving a grace period Ensure strong partnerships with consultants, architects and other sources of business leads Communicate new project details and get insights on market pricing and other strategies To provide inputs for product improvement in terms the right configuration, mix & design to the architects. Ensure ""win-win"" partnerships where Tristar is a preferred client Ensure creating a robust client database Complete scrutiny and process for CEOs approval Manage relationships on an ongoing basis Oversee the renewal of the contracts Intervene for resolution of any issues of quality or timely delivery "Perform the role of a people manager for the department - Consolidate manpower requirements, manage and support recruitment, set PMs and BRs for direct reports, monitor overall department KPIs, conduct performance appraisal Oversee staff deployment and drive motivation levels of the team, monitor staff welfare and facilitate complaint resolution, manage efficiency levels and drive timely delivery of all operational targets Ensure close scrutiny of all transactions for the High Net worth Individuals Scan the market to monitor sales strategies for pricing on a continuous basis Developing / Forecasting the sales business plan Managing and ensuring Sales / business volumes and margins Ensuring involvement in bidding for technical and commercial aspects Interacting with JV partners for bidding Maintain and exchange information on upcoming and current projects Document information and share with JV / Technology partners on the current and ongoing projects Coordinate reimbursements for their subordinates: approval and ensuring receipt Absolute clarity of Terms & Conditions of contract and ensuring it is as per acceptable terms of the company. Finalization of terms of the contract Oversee and assist in the creation, procurement, and distribution of material brochures and other marketing collateral to support the sales team's efforts. Collaborate with the estimation and project teams to ensure seamless communication, accurate cost assessments, and alignment on project timelines and requirements. Lead the development and preparation of sales proposals, ensuring they are comprehensive, accurate, and tailored to client needs and company standards. Organize and represent Tristar at relevant exhibitions, online forums, and industry events to enhance brand visibility, foster relationships, and generate new business opportunities. KEY PERFORMANCE INDICATORS (Key measurable outcomes of the role) Measurable Deliverables Revenue Growth : Measure the percentage increase in sales revenue over a specific period (monthly, quarterly, annually). New Client Acquisition : Track the number of new clients acquired during a given timeframe, indicating market penetration and sales effectiveness. Client Retention Rate : Measure the percentage of repeat clients, reflecting the strength of client relationships and satisfaction. Sales Conversion Rate : Calculate the percentage of leads that convert into actual sales, helping assess the effectiveness of the sales process. Sales Pipeline Growth : Track the number of qualified leads in the sales pipeline, indicating future revenue potential. Win Rate : Measure the percentage of bids or proposals won compared to those submitted, reflecting competitiveness and proposal quality. Sales Team Performance : Evaluate individual and team performance against targets, including metrics like quotas met or exceeded. Market Share : Assess changes in market share within specific sectors of the construction or services industry, indicating competitiveness. Customer Feedback and Satisfaction : Collect and analyze client feedback and satisfaction scores to gauge service quality and identify areas for improvement. Profit Margins : Monitor profit margins on projects to ensure that revenue generation aligns with company profitability goals. Lead Time to Close : Measure the average time taken from initial contact with a lead to closing the sale, helping identify efficiency in the sales process. Cost Savings Initiatives : Contribute to the company's financial health by actively identifying and implementing cost-saving measures Profit Margins : Monitor profit margins on projects to ensure that revenue generation aligns with company profitability goals. VI. QUALIFICATIONS, CERTIFICATIONS AND EXPERIENCE (Minimum skills, qualifications and experience required to perform the job to a reasonable level of satisfaction.) Minimum Qualifications BE (Civil) Plus Specialist Certifications MBA(Sales and Marketing) Specific experience 5-7 years of managerial experience in sales in infrastructure / construction Overall experience 10-15 years of Experience VII. KEY INTERACTIONS (Key people/ departments that the role holder is required to interact with in the course of their day to day work and the purpose of the interaction. Internal would mean all TRISTAR employees and external would mean all people outside the organization) Key Internal Contacts Group CEO Upward Reporting Closing on client collections Key External Contacts Clients / Consultants / Architects Relationship management and business development JOB DESCRIPTION DOCUMENTATION Documented by Validated by Date of validation Version Custodian 1
Role & responsibilities Will be responsible and accountable for generating sales of Waterproofing, Expansion joint Repair work, in assigned territory Increasing market awareness of the company & brand in the given area Develop strong relations with key customers like architect, consultant, client, developers/builders/ civil contractor, applicators, govt. agencies, etc. Map and track ongoing and upcoming projects in the assigned area Generate sales enquiry and prepare order specific sales plans, as required. To provide technical support to clients and facilitate the sales To prepare, submit techno-commercial offers to the clients, negotiate and secure orders Handle the current business and target new customers segments to generate new business Monitor and report on activities and provide relevant market information Carry out market research, competitor, and customer surveys Implement actions required to improve sales performance. Preferred candidate profile B.E. /B.Tech/ Diploma in Civil Engineering. Experience: 3-5 Years (Construction/Infrastructure/Building Material Industry). Work Location: Delhi Perks and benefits
Role & responsibilities We are looking for dynamic professionals with 3+ years of experience as a Senior Site engineer in waterproofing field. The candidate shall be responsible for the execution of waterproofing and expansion Joints Project. Sound knowledge of Site billing Preferred candidate profile Looking for Senior Site Engineer Looking for an immediate person Perks and benefits
Tristar Infratech Enterprises JOB DESCRIPTION JOB DETAILS (Basic information on the role) Job Title Project Coordinator Business Unit (BU) or Functional Unit (FU) Infrastructure Division Infrastructure Department Project Management Reporting Supervisor AGM Projects , AGM Finance , Group CEO and others as advised Number of Staff SupervisedDirect Reports: 5 6 Total: 9-10Job Titles of Direct Reportees Site Engineer Budget Responsibility Yes Grade JOB PURPOSE ( A two to three line statement outlining the objective or the reason for which the job exists. This should capture the true essence of the job. ) Coordinates the projects on site. Ensure implementation of project with respect to time, quality, cost and customer satisfaction. KEY RESPONSIBILITIES (Accountabilities attached to the role) Ensures successful and timely execution of project. This would involve: Project Planning schedule making, budgeting, preparing billing schedule, resource planning monitoring, documentation, commissioning and hand over of project Execution periodic progress reviews, cost tracking, contingency planning, chasing up engineering, deliveries, erection and commissioning activities, internal and external documentation Coordination with project team, commissioning engineers, vendors, contractors, other departments (such as procurement, commercials and contracts, and finance) and other offices Liaise with contractors on the installation, testing and commissioning of equipment Responsible for evaluating the resource requirement and mobilisation in light of the manpower productivity as well as the efficiency of the machinery & Equipment. Responsible for adhering to the clauses and fine prints of the legal and commercial contract Maintaining contractual obligations & monitoring customer inputs Review customer feedback & ensure customer satisfaction Maintain billing targets, cash flows & cost controls on the project, Ensure timely & sequential dispatches of invoices and timely payments from customer Timely preparation and submission of MIS Reports, costing reports, operational reports, budget cash flows, billing reports, etc. pertaining to project Ensure compliance to processes and defined quality standards and practices in the industry Ensure adherence to the site management system at site with the aim of minimizing project risks and maximising client satisfaction Monitor material wastage, manpower and Equipment productivity Be responsible/accountable for the contractual, financial, statutory, quality, safety, security and operational requirements and delivery of the project on site Monitor the progress report formats to assess whether the project is in line with the targets Putting in place a project closure system: Create closing invoice/execute Create final customer documentation Archive project documentation Write final project report Close project organization & release Participate in the project kick off meetings with customers, project teams and members of other departments such as Equipment / Procurement / Sourcing, HR for manpower planning, Finance for project budgets, Contracts / legal department. Interact regularly with Vendors, review customer feedback & ensure satisfaction Manage costs of all sub contractors, Constant monitoring billing targets, cash flows & control of cost overruns Review with respect to project estimates to avoid cost overruns and recommend cost –efficiency measures without compromising on quality Plan, organize, manage, lead, and control direct manpower and other resources in the execution while keeping the manpower productivity in consideration Ensure capability management and performance of team Provide guidance, personal coaching and mentoring as required Improve Knowledge Management by encouraging sharing of best practices & Implementation of PMS, Improve Employee Engagement/Satisfaction Level Post project completion: offer proactive issue / query resolution to the client Identification / building up a database of sub-contractors Defining and maintaining Quality processes KEY PERFORMANCE INDICATORS (Key measurable outcomes of the role) Measurable Deliverables Timely execution of Projects - % Adherence to Schedule & contractual obligations Projects achieving targeted ROI (%) % adherence to Billing Targets Cash flow variance for all reporting projects (Actual Vs Budgeted) Cost (Actual Vs Budgeted) % Reduction in Project Man-hours Customer Satisfaction Index MIS Reports – Within Timelines Project Closure – Within Timelines Timely processing of vendor's/contractor's bills and extra bills People management as per manager's expectations Timely deployment of suitable manpower at site Increase in customer satisfaction ratings (%) Contribute to the company's financial health by actively identifying and implementing cost-saving measures V. QUALIFICATIONS, CERTIFICATIONS AND EXPERIENCE (Minimum skills, qualifications and experience required to perform the job to a reasonable level of satisfaction.) Minimum Qualifications B.E. Civil Engineer Specialist Certifications Specific experience 3-5 years in areas of project management such as construction, project planning and control, engineering coordination, procurement coordination, cost control. 3-4 years as leading project manager Overall experience 5-7 years of overall experience in project management VI. KEY INTERACTIONS (Key people/ departments that the role holder is required to interact with in the course of their day to day work and the purpose of the interaction. Internal would mean all TRISTAR employees and external would mean all people outside the organization) Key Internal Contacts Nature or purpose of interaction AGM Projects / AGM Finance To manage project financials To carry out day to day project operations Key External ContactsNature or purpose of interaction Sub contractors To identify business opportunities for current / future projects Client Client Relationship Management Issue Resolution Client Reviews
Role & responsibilities We are looking for dynamic professionals with 3+ years of experience as a Senior Site engineer in waterproofing field. The candidate shall be responsible for the execution of waterproofing and expansion Joints Project. Sound knowledge of Site billing Preferred candidate profile Looking for Senior Site Engineer Looking for an immediate person Perks and benefits
FIND ON MAP