Mega Walk-in Drive For International Voice Process

0 - 5 years

3.0 - 4.5 Lacs P.A.

Hyderabad

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer SupportInternational Voice ProcessUS ProcessCustomer ServiceInternational Call CenterUk CollectionCollections ProcessUs CollectionUs Voice ProcessInternational BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Exclusive walk-in drive for International Voice Process!!! Mention "Reference Banani" on your cv..!! Contact HR Banani Contact - 7044219047 Email - banani.karmakar@marketstar.com Account Strategist Experience: 0 to 5 years Location: Hyderabad Days of working: 5 days Salary: Based on Industry Standards Skills: Excellent communication skill, International voice experience mandate, preferred sales experience Key Responsibilities & What will you need to succeed in this role: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Agility. -Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: -1-5 years of overall relevant experience (Sales process experience Mandate). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Banani Karmakar 7044219047

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