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Urgent Hiring || Team Leader Operations - US Chat

Urgent Hiring || Team Leader Operations - US Chat

Ienergizer

1 - 6 years

3 - 7 Lacs

Noida

Posted:3 months ago| Platform:

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Skills Required

Shrinkage CSAT Attrition Team Handling Bpo Operations KPI Rostering Team Leading International Process SLA Management International Chat Process AHT

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Ienergizer We are looking for an experienced Team Leader to join our Operations Team for an International Process. Job Description: - Candidate must have experience in International Chat Process Customer Service. Should be a Graduate with good communication skills in English. Knowledge in BPO work culture and working as Team Lead or Lead Operations on papers for minimum 1 Year. Should hands on experience in Team management and KPI's like AHT, CSAT/NPS & DSAT, Shrinkage, Attrition, Occupancy and Rostering. Willing to work in US shift timings. What we Offer: - Salary up to 7 LPA 5 Days working Rotational Shifts and week off Medical insurance Attendance Allowance Virtual interviews!! Interested candidates can share their CV at Vanshika.kakkar@ienergizer.com or can connect directly at 9289640609 . References are highly appreciated!!! Regards, Vanshika Kakkar

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www.ienergizerbpo.com

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Noida UP

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Urgent Hiring || Team Leader Operations - US Chat

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Urgent Hiring || Team Leader Operations - US Chat

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