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Urgent Hiring || International Voice Process ||

1 - 5 years

3 - 6 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for

Role & responsibilities

  • Handle inbound and outbound calls to assist customers with inquiries, issues, and requests.
  • Resolve customer problems in a professional and efficient manner, ensuring a positive customer experience.
  • Provide product/service information and guide customers through troubleshooting steps when needed.
  • Maintain accurate records of customer interactions, including inquiries, complaints, and comments..
  • Follow company policies and procedures to ensure quality service and compliance with standards.
  • Collaborate with other teams to ensure customer issues are resolved promptly and accurately.
  • Stay updated on product knowledge and company services to effectively assist customers.

Preferred candidate profile

  • Minimum 1 year of experience in International voice process.
  • Excellent communication skills in English (both written and verbal).
  • Ability to work in a fast-paced, target-driven environment.
  • Comfortable working in 24*7 shifts.

Perks and benefits

  • Competitive Salary Package
  • Lucrative incentives plans
  • Transport Facilities
  • 5 days working
  • Employee centric work environment.

For more details please contact Anjali at 7669411991 or anjali@expertstaffingsolutions.in

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Expert Staffing Solutions
Expert Staffing Solutions

Staffing and Recruitment

Anytown

50-100 Employees

30 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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