Urgent Hiring For Content Moderations Operations Manager at Ahmedabad

for any queries-9354498578

or

mail resume-ap00841743@TechMahindra.com

Essential Job Functions:

Organizational Leadership

• Set the tone and vision for the respective division with respect to organizations core values including Family, Servant Leadership, Giving Back, Compassion, Respect, Accountability, and Innovation.
• Lead a team of functional managers to achieve goals and objectives quickly, efficiently, and profitably.
• Possess strong leadership skills through delegation of tasks, making sound decisions quickly while maintaining a focus on the results expected and in the development of the individuals in the organization
• Set parameters and guidelines to measure performance to objectives

Financial Management

• Assist in the development of annual budgeting and fiscal planning as required
• Review, analyze, understand, and improve daily, weekly, monthly, and quarterly financial performance with respect to revenue, expenses, profits and margins
• Continually seeking new opportunities to advance Sharecares market presence through cultivating existing client relationships and assisting in assessing potential growth areas

Primary Customer Service Responsibilities

• Assist in strengthening existing client relations
• Facilitate the development of new relations on existing accounts or new accounts
• Heavy coordination with Manager(s) and Director of Client Success to ensure total customer satisfaction

Physical Requirements:

• Ability to sit or stand for long periods of time

• Physical ability to lift and carry 25 lbs. of materials

• Speaking and hearing ability sufficient to effectively communicate
• Eye/hand coordination, hearing and visual acuity necessary for day-to-day tasks

Information Governance Accountabilities

• A high-level understanding of the organization’s information governance program and role-specific accountabilities
• A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information
• Commitment to discussing questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and services provided
• Participation in education as required for corporate compliance and role-specific functions and tasks

Qualifications:

• Any Degree
• Handled a team of operations.
• Minimum of 7-10 years proven success in manager or director level role
• Extremely team oriented

• Excellent skills on MS Office /Quality Tools / Data Analysis / Analytical Skills / Reporting / Google Suite, Google Forms, Google Sheet, Google Doc etc

• The candidate should have excellent problem-solving capabilities and lateral thinking skills.
• Ability to work well in a fast-paced, multi-tasking environment while prioritizing and meeting deadlines
• Superior communication skills
• Outstanding customer service with strong negotiation skills
• Detail oriented, with strong analytical skills and effective problem-solving skills
• Ability to handle confidential materials and information in a professional manner
• Front end Quality with the end customer and participate in weekly/Monthly/Quarterly reviews.
• Six Sigma, Green Belt / Yellow Belt certified with at least 1-2 project lead individually is desirable.

Thanks & Regards

Abhilasha Pandit