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UKG Pro WFM Functional

0 - 10 years

0 Lacs

bengaluru karnataka

Posted:1 day ago| Platform: Indeed logo

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Skills Required

support management scheduling troubleshooting communication configuration timekeeping resolve collaboration analyze schedule regression testing integration data payroll sftp middleware excel report design

Work Mode

On-site

Job Type

Full Time

Job Description

Job Information

    Date Opened

    08/21/2025

    Job Type

    Full time

    Industry

    IT Services

    City

    Bengaluru,Hyderabad

    State/Province

    karnataka

    Country

    India

    Zip/Postal Code

    560001

We are looking for a UKG Pro WFM Support Consultant to provide expert functional support for our clients. The ideal candidate will have hands-on experience with UKG Pro Workforce Management (WFM) particularly in time and attendance, scheduling, and forecasting(Knowledge). This role requires strong troubleshooting skills, a customer-focused approach, and the ability to collaborate effectively with both clients and internal teams.


Key Responsibilities: Strong interpersonal and communication skills, able to liaise non-technical clients and technical team members. Good client facing skills and able to Act as a subject matter expert (SME) on UKG Pro WFM functionality and configuration in virtual client meetings Functional Responsibilities (Core Focus):
  • Provide day-to-day support for end users across key UKG modules such as timekeeping, scheduling, accruals, and forecasting(knowledge).
  • Provide work estimates for system enhancements and be able to translate to system functional requirements / specifications
  • Identify and resolve functional issues in collaboration with technical team and/or vendor (UKG) support teams.
  • Review, analyze, and resolve configuration issues related to pay rules, work rules, schedule groups, and employee classifications.
  • Liaise with clients to gather business requirements and implement system enhancements or changes.
  • Participate in unit & regression testing and validation of upgrades, patches, and new feature rollouts.
  • Maintain system documentation

Value-Add: Technical Capabilities (Nice to Have):
  • Basic troubleshooting of integration issues (e.g., data load failures, file transfers).
  • Understanding of how data flows between UKG and external systems such as payroll or HRIS.
  • Familiarity with SFTP, APIs, or middleware tools like Dell Boomi.
  • Ability to perform data validation using tools such as Excel or basic SQL.

Additional Details


1. Relevant experience of 5-10 years in WFM


2. Functional role wherein one must work on troubleshooting, report design design, configuration etc

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