UiPath Support Engineer

Languages Required: Strong English communication

Experience

• Minimum 4–5 years of hands-on experience with UiPath in development and support roles
• Strong understanding of UiPath components and frameworks, including REFramework, Orchestrator, and Libraries
  

Job Summary

Key Responsibilities

• Monitor and maintain deployed bots through UiPath Orchestrator for BOT health, job failures, queue issues, and environment excepCons.
• Troubleshoot and resolve issues related to bot failures, excepCons, and performance.
• Manage enhancement requests from business users and ensure Cmely, high-quality delivery.
• Collaborate with business teams to understand change requirements and assess their impact.
• Maintain documentaCon for changes, fixes, and enhancements.
• Pick up and deliver small-scale automaCon requests end-to-end using UiPath Studio.
• Perform regular bot audits and handle version upgrades or package updates as needed.
  

Skills & Qualifications

• Minimum 4–5 years of hands-on experience with UiPath in development and support roles.
• Strong understanding of UiPath components and frameworks, including REFramework, Orchestrator, and Libraries.
• Experience in UI, Excel, PDF, Email automa8ons, and working with VBA scripts for automaCon tasks.
• Proficient in Office 365 ac8vi8es, including handling Outlook, Excel Online, and SharePoint operaCons.
• Hands-on experience with Document Understanding for intelligent data extracCon from structured and unstructured documents.
• Working knowledge of UiPath Data Service for data storage and relaConship handling across bots.
• Experience with UiPath Apps for creaCng front-end interfaces for aZended bots.
• Ability to integrate and consume APIs (REST/SOAP) and handle JSON/XML data in workflows.
  

SoU Skills

• EffecCve communicaCon and documentaCon skills.
• Ability to mulCtask and prioriCze task ensuring quality.
• CollaboraCve mindset and a problem-solving abtude.
  

Nice To Have

• UiPath cerCficaCons (e.g., Advanced RPA Developer or Solu8on Architect) are an added advantage.
• Exposure to Salesforce systems and ability to automate processes involving Salesforce UI or APIs.
• Prior experience or understanding of the Real Estate domain and its business processes.
• Experience with ITSM tools like Jira or ServiceNow.
• Knowledge of version control or DevOps tools (e.g., Git, SVN, Azure DevOps)