Trust and Safety Officer

Job Title: Trust and Safety Officer (TSO)

Location: Bellandur & Kadubeesanahalli, Marathahalli Outer Ring Road, Bengaluru, Karnataka – 560103

Industry: Global Financial Sector (Corporate Security)

Total Vacancies: 30

Salary: ₹35,000 to ₹45,000 gross per month (up to ₹5.5 LPA CTC, based on experience and interview performance)

Shift: 8 hours rotational shift, 6 days a week (24/7 operations, 1 weekly off)

About the Employer

Our client is a U.S.-based global financial services giant with over 225 years of legacy, known for innovation, ethical governance, and global leadership in banking and finance. Operating worldwide, the company places a strong emphasis on employee safety, customer service, continuous upskilling, and cutting-edge infrastructure. This is a prestigious opportunity to serve in a high-performance environment with elite corporate professionals and global standards of operation.

Role Overview

As a Trust and Safety Officer, you will be the first line of defense and the human face of corporate security inside a premium international financial office. You will maintain a safe, professional, and customer-centric environment for all employees, clients, and visitors.

This is not a perimeter security role but a strategic internal safety role, working closely with the leadership, employees, and international guests.

Ideal candidates will be those with strong leadership presence, outstanding communication skills, and a corporate hospitality mindset, capable of handling responsibility, emergencies, and high-profile visitors in a composed and professional manner.

Key Responsibilities

• Employee Support: Serve as the go-to person for any safety or security concerns raised by employees inside the campus.

• Visible Presence: Maintain high visibility in designated zones to deter incidents and respond to issues quickly.

• Crisis Management: React confidently during emergencies including medical, fire, and conflict situations, following global protocols.

• Event & Executive Movement Security: Coordinate security support for VIP movements and company events.

• Command & Leadership: Lead by example and ensure junior officers under your purview meet professional standards.

• Customer Experience: Maintain a service-first attitude—resolve queries, guide visitors, and support day-to-day operational flow.

• Coordination: Work closely with internal teams like GSOC, ISSC, IAC, and Global Amenity Services for seamless operations.

• Process Adherence: Follow all SOPs and company guidelines. Facilitate familiarization of any third-party systems.

• Training & Compliance: Participate in mandatory training, certifications, fire drills, and security simulations.

• Technology Use: Use security and administrative systems confidently (Microsoft Office, VMS, access control tools).

• Post Rotation: Rotate security positions regularly to build cross-functional expertise and operational agility.

Required Qualifications

• Education: Any Graduate (Bachelor’s Degree in any stream). Certifications in security/hospitality/first-aid are advantageous.

• Experience: 1–5 years in corporate security/hospitality preferred. Freshers may also be considered if communication skills are excellent.

• Age: Up to 35 years.

• Gender: Open to all eligible male and female candidates.

• Language Skills:

• Must speak fluent English and Hindi.

• A neutral English accent is preferred.

• Knowledge of Kannada is helpful but not mandatory.

• Candidates with Gujarati or Marathi as their mother tongue will be preferred, but it is not mandatory.

• Skills & Knowledge:

• Excellent English speaking and communication skills.

• Knowledge of Physical & Electronic Security.

• Familiarity with Video Management Systems (VMS).

• Understanding of Emergency Management – Medical & Fire.

• Independent decision-making ability under stress (a strong advantage).

• Physical Requirements: Good physique, professional appearance, and corporate grooming standards.

• Technology: Familiarity with security technologies and Microsoft Office is required.

• Background: Must have a clean criminal record and good financial integrity.

Personal Traits and Professional Attributes

• Strong leadership and interpersonal abilities.

• High emotional intelligence, especially under stress.

• Self-driven, disciplined, and performance-focused.

• Resilient mindset with high physical and mental fitness.

• Collaborative and able to work across departments.

• Eagerness to grow, learn, and adapt to new challenges.

Salary & Benefits

• Gross Salary: ₹35,000 – ₹45,000 per month (based on interview performance).

• Other Benefits:

• Weekly off and paid leave (CL, PL, SL, NFH, etc.)

• Provident Fund, Gratuity, and Bonus

• Family medical insurance

• Access to global standard training programs, courses, and certifications

• Opportunity for internal promotions and career growth

Application & Selection Process

• Submit your updated CV via WhatsApp to the contact provided below.

• Initial shortlisting based on CV and basic screening.

• Face-to-face interview rounds focusing on:

• Crisis response and problem solving

• Technical understanding of corporate security

• Communication and customer service skills

• Final selection subject to background verification and medical/fitness clearance.

Contact for Application

Name: Abhay Mulik

WhatsApp: +91 9113627282

Email: abhay.mulik@in.g4s.com

Note: This is a client-facing, formal, internal security role in a U.S. multinational’s corporate office. You will be expected to wear a formal suit and tie (provided) and represent the brand image of the company in day-to-day interactions.

Job Types: Full-time, Permanent, Fresher

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person