Job
Description
, Tripjack is hiring for Travel Consultant / Sr. Travel Consultant About the Role: The role involves booking air tickets, cancellations, refunds, B2B interaction with agents, and handling travel-related issues or emergencies. The ideal candidate must possess excellent communication skills, be detail-oriented, and have the ability to navigate multiple software systems. Experience or interest in working in a customer service role in the travel industry would be preferred. Excellent knowledge of GDS software like Amadeus, Galileo, & Sabre. Excellent communication skills, both verbal and written Good knowledge of either re-issue, refund, cancellation, or audit. Strong attention to detail and the ability to multitask Ability to work independently and in a team environment Excellent problem-solving skills and the ability to handle and resolve customer complaints Knowledge of online hotel booking systems. Handing hotel, flights, cruise booking, cancellations, and refunds. A bachelor's degree in hospitality, tourism, or a related field is preferred; however, other graduates with relevant experience and good communications skills could also apply. BPO experience is preferred but not mandatory. IATA certification is preferred but not mandatory. Location: Mumbai (lower Parel/Currey Road), Bangalore, Kolkata, Delhi,Chennai Minimum: :2 years of experience Salary: Best in market standards. If you are interested, send your resume to mansi.kalap@tripjack.com or Contact 8657019930 as your What is App number.
