Team Lead- Agent Quality Assurance Etraveli Group

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

Role Overview: Etraveli Group, a global leader in tech solutions for online flight sales, is seeking a Team Lead for the CS Firstline Quality Assurance team in Mumbai. In this role, you will manage a team focused on enhancing customer service quality and maintaining a positive work environment. You will lead team members to achieve KPIs, resolve queries efficiently, and ensure smooth operations. Key Responsibilities: - Lead and motivate the team to achieve KPIs and deliverables. - Resolve queries and oversee reviews, coachings, and projects. - Conduct regular one-on-one meetings, performance reviews, and provide feedback for team development. - Manage workload to balance tasks and priorities...

Posted 5 days ago

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Welfare Officer Super Management Consultants

6.0 - 10.0 years

5 - 9 Lacs

Manesar

Work from Office

Training and development knowledge. Recruitment and Selection. Female welfare & grievance redressal. Labour and Misc laws. Time Office knowledge. Hindi drafting and typing Optional. Knowledge of POSH Act. Required Candidate profile Candidate must have knowledge MS Office. must have experience in Automobile industries.

Posted 2 months ago

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Tripjack is hiring Sr. Travel Consultant Tripjack

2.0 - 7.0 years

3 - 4 Lacs

Chennai, Delhi / NCR, Mumbai (All Areas)

Work from Office

, Tripjack is hiring for Travel Consultant / Sr. Travel Consultant About the Role: The role involves booking air tickets, cancellations, refunds, B2B interaction with agents, and handling travel-related issues or emergencies. The ideal candidate must possess excellent communication skills, be detail-oriented, and have the ability to navigate multiple software systems. Experience or interest in working in a customer service role in the travel industry would be preferred. Excellent knowledge of GDS software like Amadeus, Galileo, & Sabre. Excellent communication skills, both verbal and written Good knowledge of either re-issue, refund, cancellation, or audit. Strong attention to detail and the...

Posted 3 months ago

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Air Ticketing Executive - Malad Location My Travel Bazaar

1.0 - 6.0 years

3 - 6 Lacs

Mumbai Suburban, Mumbai (All Areas)

Work from Office

B2B Ticketing - International & Domestic Roles and Responsibilities Reservation, Ticket Issuance, Creation of PNR, Re-issuance,Cancellation, Refunds & Checking Queue on CRS.Working out on itineraries. Desired Candidate Profile The Candidate should be able to read fare rules & penalty Worked on CRS (Like Amadeus / Galileo / Abacus) as well as Issuance of LCC A candidate who has handled independently International / Domestic Air Ticketing. Candidates who have done IATA/ Diploma in Travel Tourism Course etc. Rotational Shift Good Call & E-mail etiquettes. Minimum 1- 2 Years of Experience. Day Shift : 1.30 pm to 10.00 pm ( 2 - Openings ) Contact Details - 02240999451 ( Rachael D'souza - HR ) Sen...

Posted 3 months ago

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Job Opportunity For Accounts Executive - Malad Location My Travel Bazaar

1.0 - 6.0 years

1 - 3 Lacs

Mumbai Suburban

Work from Office

Roles and Responsibilities The candidate will be handled Agency Accounting (Travel related services) The candidate is responsible for Reconciliations (Bank / Supplier /Airlines) & Handling Discrepancies of Debtors / Creditors / Credit Card for every month. The candidate will be followed up on payments to be collected & revenues to be received Dues from clients The candidate will be responsible Preparation of Invoices and Credit Notes (Visa / Travel Insurance/ Air Tickets Issued) The candidate has to assist in employee related payments / settlements Online Payment Uploads on Portal Shift : 1.30 pm to 10.00 pm Desired Candidate Profile Command on Email Drafting , MS word / PPT /Advance Excel(V...

Posted 3 months ago

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