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3.0 - 5.0 years
10 - 18 Lacs
Hyderabad
Work from Office
Role & responsibilities The Travel and Corporate Card Support Administrator will provide support for the Corporate Shared Services team as it relates to triage of central intake tools and activities to ensure requests and inquiries are addressed appropriately. This includes administration of both the Travel Support mailbox and Corporate Card tickets (Service Now) to support the entire enterprise, including activities. Preferred candidate profile 3 to 5 years of professional work experience Ability to resolve traveler-facing, and corporate card-facing issues independently by effectively interacting with internal business partners, providing clear communications, and a positive experience. Bachelor's degree or equivalent strongly preferred
Posted 1 week ago
1.0 - 3.0 years
5 - 7 Lacs
Chennai
Work from Office
Manage bookings for flights, hotels, buses, and trains as per customer requirement Handle trip requests by: Understanding customer requirements and identifying cost-effective and efficient travel options Confirming itinerary availability Finalizing travel arrangements and complete end to end bookings for customers Ensure all bookings comply with corporate travel policies Maintain accurate records of transactions and bookings Achieve performance goals including SLA compliance, TAT, quality, AHT, FCR %, escalations %, and cost efficiency Offer customer support for travel-related queries and concerns via calls, chats, and emails and in person requests Communicate with the internal employees and stakeholders in a timely manner and provide regular insights and VOC Provide regular reports to higher management on performance, achievements, and challenges
Posted 2 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage
Posted 3 weeks ago
0.0 - 2.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage /
Posted 3 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Handle customer inquiries and resolve issues efficiently over the email and chat support Provide accurate information to customer Deliver excellent customer service and enhance customer satisfaction. Handling premium customer HR Riya - 63980 09438 Required Candidate profile - 6 months GDS Amadeus experience is mandatory - Customer service (International) - Excellent communication - 5 Days working - Rotational shifts and week-offs - Both side cabs
Posted 3 weeks ago
3 - 8 years
5 - 10 Lacs
Noida
Work from Office
Department : TL24 Sub-Department : Voice Location : Noida Work Mode : Work from Office Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Budget : A decent hike on the last CTC, aligned with industry standards Position Overview : Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/ Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-based corporate clients , providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience : 38 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes . Communication : Excellent verbal and written English skills for global client interactions. Work Ethic : Willingness to work in rotational shifts , including nights/weekends. Education : Graduate from a recognized university. Preferred : Candidates with self-conveyance (no transport provided). Salary & Benefits: Salary : A decent hike on last CTC as per industry standards. Fixed salary structure with no variable incentives. Perks : Rotational shifts with weekly offs, statutory benefits. Note : Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida.
Posted 1 month ago
1 - 4 years
2 - 5 Lacs
Bengaluru
Work from Office
Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage
Posted 1 month ago
1 - 6 years
3 - 4 Lacs
Gurugram
Work from Office
* Handle customer queries related to deluxe bus rental services * Ensure high level of customer satisfaction and support during travel bookings * Work with internal teams to resolve complex travel-related issues Share resume to HR Sahil 7599810837 Required Candidate profile - Minimum 1 year in Travel Industry - SABRE/Worldspan/Amadeus experience mandatory - Proficiency in travel booking systems - 5 Days' work - Cabs Provided - Salary: Up to 34,500 In-hand - 24*7 Shift Perks and benefits - IJP in 9 months - Huge Incentives
Posted 1 month ago
6 - 10 years
3 - 7 Lacs
Noida
Work from Office
JOB TITLE: Senior Executive/Assistant Manager-Travel Desk BUSINESS FUNCTION/ SUB-FUNCTION : Travel Desk Operations LOCATION : Noida Role Purpose: We are looking for an excellent Travel Desk Coordinator to craft effective support in corporate travel operations and policies and handle traveling activity and programs. You will be the go-to person for any relevant matter from booking tickets, visa or Hotels to reconciling vendor invoices and manage the expenses while ensuring travel safety. Travel Desk Coordinator doesnt just handle travel arrangements. They should be strategic thinkers and able to create travel policies according to the companys needs. If you add excellent people skills, organizational ability, and a great deal of professionalism, then youre someone wed like to meet. The goal is to ensure employee travel is safe and organized according to company policy. Role and Responsibilities: Assist in booking multi-destination international flights and Hotels or any other difficult travel arrangements through designated travel agency. Act as key contacts between GEDU and travel agency or Hotels. Assist in booking cost effective Hotels or Apartments for global locations. Arranging taxi transportation and ground coordination. Assist in finance tasks like submitting statements on a timely basis clearing dues, help with reconciliation, etc. Facilitate the line support with Travel process and OBTs Globally. Monitoring Online Booking tool performance for Support in preparing TMC reporting. Be the ambassador of the Travel Process in GEDU! Developing and maintaining internal working relationships with stakeholders like finance, sales, marketing etc. Identify savings opportunities, efficiency and process enhancements Support in global travel events, on efficiency, process and savings Support in complaint handling Point of contact for visa requirements and e-visa formalities and submission. Essential Skills and Experience Bachelors Degree (or equivalent) in Tourism, Hospitality, IATA - UFTAA, or a related field, with 8+ years of experience in global travel management or a similar service-oriented role, preferably in a corporate or global organization. Excellent verbal and written communication skills (in English at a minimum, second language is a benefit) Experience in Event operations/MICE would be Preferred. Flexibility and a collaborative mindset, with a strong commitment to being an active team player and empowering others to succeed. Prior knowledge in travel planning and/or programs (i.e., Sabre, GDS- Global Distribution System) (e.g., travel agent background) Articulate and resourceful with organizational skills having sharp attention to detail and the ability to manage multiple projects simultaneously. Strong organization, decision making, and time management skills Highly responsive customer service orientation, with a demonstrated ability to work effectively across cultural and organizational boundaries.
Posted 2 months ago
1 - 4 years
3 - 5 Lacs
Bengaluru
Work from Office
Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage
Posted 2 months ago
0 - 2 years
3 - 5 Lacs
Bengaluru
Work from Office
Provide exceptional traveler care and customer service to our clients Accurately complete end to end International travel requirements for air, hotel,car, rail. Incumbent should have good knowledge of international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible environment, roster off, weekend working, public holidays and festivals Coordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Excellent communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest available fares and preferred carrier usage in coordination with the clients business travel policies wherever necessary. Research and resolve client inquiries/issues at point of sale. Coach, develop and mentor peers, new and/or junior Travel Consultants Deliver expectations against individual and shared team key performance indicators Embrace the role of providing a superior consultative value to clients Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage English Communication, Comfortable with Night Shift,
Posted 2 months ago
1 - 6 years
1 - 6 Lacs
Gurgaon
Work from Office
Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Airline process for Gurgraon location. Any 12th passed out who has minimum 6 months of experience in Travel Process can easily apply. Location - Gurugram Process - Travel Process Profile - Travel Support Executive Working - 5 days Shift - Rotational Salary - up to 6 LPA *Both side cab facility* Roles and Responsibilities Handle international ticketing queries via phone calls, emails, and chats. Provide exceptional customer service to resolve passenger issues related to flight bookings, cancellations, and changes. Utilize Amadeus, Galileo, Sabre systems for efficient airline ticketing processes. Process travel documents such as visas, insurance policies, and other documentation requirements. Maintain accurate records of all interactions with passengers using CRM software. Desired Candidate Profile 1-6 years of experience in International BPO or Call Centre environment. Proficiency in GDS (Amadeus/Galileo/Sabre) for air ticketing purposes. Strong knowledge of aviation industry practices and regulations. Excellent communication skills with ability to work effectively under pressure. If Interested can easily connect with me on mentioned number below- 881930313 ( Anshika Srivastava) in case I missed any call can connect with 9580746603 (Pooja) or 7355126736 (Ishwari). Thanks & Regards, Anshika Srivastava Sr. Executive ShiningStarsITPL.
Posted 2 months ago
1 - 2 years
3 - 4 Lacs
Delhi, Noida
Work from Office
Customer Care Agent / Ticketing Executive From Travel BPO Experience Minimum for 06 months. Excellent communication skills and GDS must. Candidates with relevant experience can Share resume 7838882457 SHRISTI *Need Female Fresher For Travel Sales Required Candidate profile Customer Care Executive For Both English and Spanish No fresher's Excellent GDS Salary upto 40 k Ticketing Executive ( PPC or Meta) immediate joiners Salary upto 35 k Perks and benefits Cab + Incentives+ meal
Posted 3 months ago
1 - 2 years
3 - 4 Lacs
Delhi, Noida
Work from Office
Hiring Customer Care Agent From Travel BPO Experience Minimum for 06 months. Excellent communication skills (English/ Spanish)and GDS must. Both Voice and Backend Executive Share resume 7838882457 SHRISTI *Need Female Fresher For Travel Sales Required Candidate profile Customer Support Executive For Travel process. Male rotational shift. Female fixed day shift. Only Travel BPO experience candidates can apply. salary upto 40 k ASAP Joiners. Only Nearby location Perks and benefits Cab + Incentives+ meal
Posted 3 months ago
1 - 2 years
3 - 4 Lacs
Delhi, Noida
Work from Office
Hiring Customer Care Agent From Travel BPO Experience Minimum for 06 months. Excellent communication skills and command over GDS must. Both Voice and Backend Executive Call or share resume 7838882457 SHRISTI *Need Female Fresher For Travel Sales Required Candidate profile Customer Support Executive For Travel process. Male rotational shift. Female fixed day shift. Only Travel BPO experience candidates can apply. salary upto 35 k ASAP Joiners. Only Nearby location Perks and benefits Cab + Incentives+ meal
Posted 3 months ago
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