Application Engineer - Global Support

This is a global support position, working cross geographically to support customers and in-Geography Applications Engineers to ensure Qualitrol is able to provide quality support. Responsible for the selection and use of Qualitrol products to satisfy customer application requirements. Main duties include, but are not limited to: order assistance (quoting, pricing and delivery determination), review of design drawings, as well as technical support for manufacturing, sales and product management functions as appropriate. Respond to customer requests for information on Qualitrol Products and Applications of products, helping to enhance Qualitrol's sales in the process. Provide customer technical assistance for product questions and problems from the point of quotation request through post shipment and installation. Provide written quotations for all standard and non-standard products. Implement appropriate pricing policies, including; determination of pricing for non-standard products as well as resolving system-pricing discrepancies. Review and enter Purchase Orders. Research and determine product solutions. Initiate New Product models, derivatives, specials, as necessary to meet agreed upon customer needs. Be extremely proactive and customer responsive. Customer feedback should be positive regarding response quality and timeliness. Document all product selection and product specification choices. Support manufacturing by answering questions as required and trouble-shooting order related problems. Analyze product failures and customer concerns. Assist in customer quality concerns. Generate reports and CQCs as required. Travel in support of sales organization may be required periodically. Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers" needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring. This position is also eligible for bonus as part of the total compensation package.,