Travel Operations Specialist

Job Description

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We are seeking an enthusiastic Travel Operations Specialist with experience in using ThoughtSpot or similar business intelligence tools to join our operations team. In this role, you will leverage ThoughtSpot’s AI-powered analytics platform to create reports, build dashboards, and support data-driven decision-making across the organization, specifically within our Travel and Expense Operations teams. What You’ll Do Data Analysis & Reporting: Use ThoughtSpot to explore datasets, generate reports, and create visualizations that deliver clear, actionable insights for stakeholders across the organization. Dashboard Creation: Build and maintain interactive dashboards and Pinboards in ThoughtSpot to support business and operational needs. Self-Service Analytics: Assist in enabling non-technical users to harness ThoughtSpot’s SearchIQ and natural language query features for self-service analytics. Data Validation: Ensure data accuracy by validating and cleaning data within ThoughtSpot and connected systems. Collaboration: Work closely with team members and stakeholders on the Travel and Expense operations teams to understand data requirements and deliver effective analytical solutions. Learning & Development: Actively learn and master ThoughtSpot’s advanced features and best practices to continually enhance your analytical skills and capabilities. Documentation: Maintain thorough documentation of dashboards, reports, and processes to ensure clarity, consistency, and reproducibility. What We’re Looking For Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Statistics, or a related field. 2-5 years of experience in data analysis or a related analytical role; experience in or interest in the travel operations sector is a plus. Demonstrated ability to use ThoughtSpot or a similar business intelligence tool for data analysis and dashboard creation. Strong analytical and problem-solving skills with an eye for detail and data quality. Ability to communicate complex data findings effectively across non-technical and technical stakeholders. Eagerness to learn new skills and adopt innovative analytical approaches. A collaborative team player who thrives in a fast-paced, dynamic environment. Show more Show less