Travel Operations Manager

As an International Operations Manager at EdTerra Edventures, your role will involve overseeing end-to-end international group operations in various destinations such as the US, UK, Europe, Schengen countries, and other educational travel locations. With a minimum of 10 years of experience in the field, you are expected to utilize your expertise in managing vendor and DMC networks, coordinating group logistics, designing comprehensive itineraries, and ensuring operational excellence throughout the program. - Manage all aspects of international group movements, from planning to execution - Handle pre-departure briefings, visa coordination, and travel logistics - Lead on-ground group management internationally, focusing on safety, learning outcomes, and seamless program delivery - Manage group emergencies, escalations, and real-time problem-solving during tours - Develop and maintain strong partnerships with DMCs and suppliers, negotiate cost-effective packages, and conduct vendor performance audits - Design customized educational travel itineraries, prepare accurate costing sheets, identify new destinations, and implement program enhancements - Lead and mentor a team of junior operations managers and travel coordinators, providing guidance on best practices - Collaborate with sales and academics teams to ensure operational feasibility aligned with program design - Maintain relationships with schools, parents, and internal stakeholders, and ensure compliance with international travel SOPs and safety protocols Qualifications Required: - Bachelor's degree in Travel, Hospitality, Management, or related fields - Extensive experience in international operations and on-ground group management - Proficiency in designing itineraries and costings - Strong leadership and team management skills - Excellent negotiation, vendor management, and interpersonal abilities - Proactive problem-solving attitude - Willingness to travel internationally as needed - Proficiency in MS Office tools Join EdTerra Edventures to be a part of empowering children with enriching learning experiences through educational travel programs globally!,