Travel Operations Executive

Job Description

Company Description Travel Luxis Co. Ltd. (TLCL) is a trusted Destination Management Company (DMC) representing Thailand globally. With over 11 years of experience, we have established a comprehensive network across India and strategic alliances in Asia, US, UK & African Countries. Our vision is to lead operational services professionally through customer satisfaction and innovation, providing complete travel solutions beyond clients' expectations. We are seeking a detail-oriented Operations Executive to join our dedicated team in Andheri, Mumbai . This role focuses on managing daily operational tasks to ensure seamless processes and delivering exceptional service to our clients. Job brief We are seeking a passionate and detail-oriented Travel Operations Executive to join our team. In this role, you will manage and coordinate travel arrangements for agents and corporate clients, ensuring a seamless and enjoyable planning experience. Your focus will be on delivering exceptional service to enhance client satisfaction and build a loyal, expanding customer base. This position is ideal for someone who thrives in the travel industry, has a flair for planning and organization, and enjoys helping clients achieve memorable travel experiences. Key Responsibilities: Find new business opportunities by generating leads. Guide and support team members to achieve their goals. Focus on selling travel services to businesses and corporate clients. Build and maintain strong relationships with travel agents and corporate clients. Explain travel products and services clearly to agents and customers. Work towards achieving revenue and profit targets. Stay connected with important contacts in the travel industry. Reach out to travel agents and corporate clients to grow the network. Keep client records organized and up to date. Use Microsoft Office tools (Word, Excel, PowerPoint) for tasks and reports. Understand clients' needs and recommend suitable travel packages. Plan and organize travel from start to finish, including bookings, tours, transfers, and meals. Research destinations, travel options, prices, and customer reviews. Share useful travel information and materials, such as maps and guides, with clients. Qualifications: Graduate from any field; a background in the travel industry is an advantage. Freshers are welcome to apply & previous experience in travel operations, B2B sales, or customer service is a plus. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Strong organizational and multitasking skills. Excellent written and verbal communication abilities. Ability to build and maintain relationships with clients and stakeholders. Good research skills to gather and analyze travel-related information. Enthusiastic about travel and customer satisfaction. Problem-solving mindset with attention to detail. Self-motivated and able to work independently or as part of a team. Send your resume to hr@travelluxis.com with the subject line “Application for Travel Operation Executive.” Show more Show less