Job
Description
Job Summary: We are seeking a dynamic and customer-focused Holiday Consultant to join our travel team. The ideal candidate will be responsible for planning, customizing, and booking holiday packages for individual and group clients. You will handle customer inquiries, suggest suitable travel options, and ensure a seamless and enjoyable travel experience from start to finish. Key Responsibilities: Understand customer preferences and recommend suitable holiday packages (domestic/international). Create tailor-made travel itineraries including flights, accommodation, transport, and excursions. Handle all aspects of package booking including reservations, payments, and documentation. Coordinate with travel suppliers, airlines, hotels, and local partners for bookings and confirmations. Provide accurate pricing, availability, and travel advice to clients. Maintain up-to-date knowledge of travel trends, destinations, and package options. Ensure all bookings are completed accurately and in line with company policies. Assist with travel insurance, visa processing, and other travel-related services as needed. Resolve customer issues or complaints in a professional and timely manner. Follow up with clients post-travel for feedback and future bookings. Qualifications & Skills: Bachelor’s degree or diploma in Travel & Tourism, Hospitality, or a related field (preferred). Previous experience in holiday package booking or a travel consultancy role (1–3 years preferred). Knowledge of GDS systems (Amadeus, Galileo, Sabre) and online booking tools. Strong customer service, sales, and communication skills. Excellent organizational and multitasking abilities. Passion for travel and destination knowledge. Ability to work under pressure and meet sales targets. Proficient in Microsoft Office and CRM systems. What We Offer: Competitive salary and performance incentives. Travel discounts and industry perks. Training and development opportunities. Supportive and engaging work environment. Job Type: Full-time Pay: ₹12,929.41 - ₹18,000.00 per month Work Location: In person
