Travel Consultant

Job Summary:

We are looking for customer-focused Travel Consultant to join our dynamic team. The Travel Sales Consultant will be responsible for managing travel arrangements, providing excellent customer service, making reservations, and offering travel consulting services. A passion for travel, strong sales skills, and exceptional client servicing are essential.

Key Responsibilities:

• Handle end-to-end travel bookings including flights, hotels, holiday packages, and visa services.
• Provide personalized travel solutions to B2C and B2B clients based on their preferences, budget, and travel goals.
• Build and maintain strong relationships with clients by delivering exceptional service and follow-up support.
• Suggest creative itineraries and upsell relevant services like insurance, upgrades, excursions, etc.
• Stay updated on travel trends, airline policies, and visa requirements.
• Handle complex or escalated bookings and resolve issues with professionalism and urgency.
• Coordinate with suppliers, DMCs, and vendors for seamless operations and pricing.
• Meet individual and team sales targets, and contribute to overall business growth.
• Train or mentor junior travel consultants as needed.

Requirements:

• Minimum 2 years of experience in the any of the company
• Strong expertise in international destinations, air ticketing (GDS knowledge preferred), hotel bookings, and visa handling.
• Excellent communication, interpersonal, and negotiation skills.
• Proficient with travel software, CRMs, and MS Office.
• High attention to detail, problem-solving attitude, and customer-first mindset.
• Ability to work under pressure and multitask efficiently.

Qualifications

• Travel Consulting and Travel Management skills
• Customer Service and Reservations skills
• Excellent communication and interpersonal skills
• Knowledge of travel industry trends and destinations
• Ability to work well under pressure and meet sales targets
• Experience in a similar role is an advantage
• Bachelor's degree in Hospitality, Tourism, or related field

Perks & Benefits:

• Competitive salary with incentives and performance bonuses
• Opportunities to attend FAM trips
• Growth potential within a fast-growing brand
• Supportive team culture and regular training sessions

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person