Travel Consultant - B2B

About the Role:

Senior Executive – DMC (Sales & Operations)

Key Responsibilities:

Sales:

• Handle incoming travel queries for international destinations (Europe/Asia/Middle East etc.)
• Prepare and present customized, competitive itineraries for FIT, GIT, and MICE groups
• Communicate directly with B2B clients or internal sales teams to understand requirements
• Suggest destination options, inclusions, and unique experiences to enhance proposals
• Convert leads into confirmed bookings with strong follow-up and client servicing
• Maintain query logs, conversion ratios, and revenue tracking reports

Operations:

• Coordinate with global DMCs, hotels, transport providers, and other suppliers
• Finalize services, confirm bookings, and issue all relevant documents/vouchers
• Ensure smooth execution of the itinerary with proper handholding and ground support
• Be the single point of contact for issue resolution or last-minute changes during travel
• Update internal systems with all confirmed details, invoices, and status of files
• Work closely with finance, visa, and documentation teams to close files accurately

Requirements:

• 3–5 years of experience in international travel sales and/or operations
• Strong knowledge of key global destinations and DMC products
• Experience in handling FIT, GIT, and MICE-related travel files
• Excellent communication, negotiation, and presentation skills
• Ability to manage multiple files with attention to detail and deadlines
• Proficiency in MS Office, CRM systems, and travel platforms
• Positive attitude and team spirit