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Job Description- Transformation Leader Role : Lead - F&A Transformation ( O2C , R2R & P2P all 3 Towers) Location : Nagpur Grade : BPO 5/6 or equivalent Objective: Experienced F&A Transformation Lead ( O2C , R2R & P2P all 3 Towers) to drive the strategic evolution and continuous improvement of our F&A processes. Pivotal in leveraging innovative technologies, methodologies, tools, and products to enhance efficiency, accuracy, and compliance in procurement and payment workflows. The F&A Transformation Lead will work closely with cross-functional teams to identify optimization opportunities, implement transformative solutions, and ensure alignment with our overall business objectives. Roles & Responsibilities: Develop and execute a comprehensive F&A transformation ( O2C , R2R & P2P all 3 Towers) strategy aligned with organizational goals and industry trends. Lead and manage a team , including product business owners and solution architects. Foster a collaborative and high-performance culture within the team, providing guidance and support to ensure successful outcomes. Identify and implement innovative technologies, methodologies, tools, and products to streamline F&A processes. Analyze existing F&A processes to identify areas for improvement, driving initiatives to enhance efficiency, reduce costs, and mitigate risks. Set annual targets on key KPIs/metrics for delivery teams across F&A, working in collaboration with delivery, other teams, using best practices, benchmarking, and ongoing initiatives. Design and oversee the implementation of end-to-end F&A processes to ensure seamless operations. Define guidelines, process enhancements, and targets for continuous improvement. Lead governance efforts related to changes in tools and solutions, collaborating with Vendors, CIO, Finance, and Functional Delivery Teams. Lead the change management efforts to ensure smooth adoption of new processes, tools, and technologies across the organization. Establish and monitor key performance indicators (KPIs) to track the effectiveness of F&A transformation initiatives and drive continuous improvement. Qualifications, Work Experience & Skills Minimum 15+ years of experience of which 10+ years in F&A Operations and 5 years of relevant experience ( in Transformation) Proven experience in F&A process management and transformation, with a focus on leading multiple products. Deep understanding of F&A (All 3 Towers) processes. Expertise in leveraging innovative technologies like RPA, Gen AI,Automation tools, and products for process optimization. Excellent leadership, communication, and collaboration skills. Ability to lead change management efforts and drive stakeholder engagement. Strong analytical skills and ability to establish and monitor KPIs.
