Job Description: Immediate joiner required. We are seeking a highly motivated Senior Accountant with expertise in Management Accounting to join our team. The ideal candidate will have a solid understanding of financial principles, particularly in maintaining daily books of accounts and handling transactions such as booking sales, purchase invoices, and inter company transactions. As a Senior Accountant in Management Accounting, you will play a pivotal role in ensuring the accuracy and integrity of our financial records while providing valuable insights to support strategic decision-making. Responsibilities: Maintain accurate and up-to-date daily books of accounts, ensuring adherence to accounting principles and company policies. Handle the timely and accurate recording of sales transactions, including invoicing, revenue recognition, and reconciliation of accounts receivable. Manage the recording and processing of purchase invoices, ensuring proper classification and allocation of expenses. Perform reconciliations of inter company transactions to ensure consistency and eliminate discrepancies between related entities. Assist in the preparation of monthly financial statements, including balance sheets, income statements, and cash flow statements. Conduct variance analysis and provide explanations for variances in revenue, expenses, and other financial metrics. Collaborate with cross-functional teams to gather and analyze financial data for budgeting, forecasting, and strategic planning purposes. Assist in the implementation and improvement of accounting processes and controls to enhance efficiency and accuracy. Stay updated on changes in accounting standards, regulations, and best practices relevant to management accounting. Requirements: Immediate Joiner required. Age - Less than 32 Years 5+ Years of experience in accounting, with a focus on management accounting and financial analysis. Strong knowledge of accounting principles and practices, particularly in maintaining daily books of accounts and handling transactional activities. Proficiency in Tally software and MS Excel. Excellent analytical and problem-solving skills, with a keen attention to detail. Ability to work independently and prioritize tasks in a fast-paced environment. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams. Strong organizational skills and the ability to meet tight deadlines. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Ambawadi, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Current Salary Expected Salary Notice Period Education: Bachelor's (Required) Experience: Accounting: 1 year (Required) Language: English (Preferred) Work Location: In person

Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Record to Report Ops Associate Qualifications: BCom/MCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for? Adaptable and flexible Ability to perform under pressure Ability to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Key responsibilities Assist clients in developing strategies that incorporate complex financial spreading and modeling to enhance their financial performance Conduct quarterly valuations of all portfolio companies within the Private Debt sector, ensuring accuracy and compliance with industry standards Implement a monthly review of the Watchlist for all portfolio companies across various asset classes Perform comprehensive compliance monitoring across all funds to ensure adherence to regulatory standards and internal protocols Performing trading and transaction comparable analyses and financial statements analyses by applying experience in credit research, including debt analysis, covenant monitoring, cash flow conversion, capital structure, etc. Conduct quality checks of client deliverables. Carry out Industry or market analyses, competitive benchmarking and opportunity assessments through in-depth research. Utilize Excel spreadsheets and Private Equity (PE) software to perform financial analysis and valuations. Prepare documents using PowerPoint, Excel, and Word, require for portfolio management committees. Understanding of the terms commonly used in private debt transactions. Valuating a variety of securities, such as equity, debt and convertibles. Other activities include structuring deliverables/teams and developing efficient processes. Demonstrate strength and experience in client/requester relationship building and management and information/knowledge needs assessment. Skills and experience 3- 6+ years of experience in quantitative analysis, including financial spreading and modelling, trading comps, transactions comps, benchmarking, company profiling, capital structure, debt analysis, etc. Proficiency in PowerPoint, Word, and Excel. Familiarity with capital markets, corporate finance, credit markets, and data mining Chartered Financial Analyst, Chartered Accountant or Master of Business Administration from a top-tier business school. Good leadership and effective communication skills are essential. This role requires a proactive approach, strong analytical skills, and the capacity to navigate complex financial landscapes. The ideal candidate will also exhibit meticulous attention to detail and the ability to communicate effectively with clients and stakeholders. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Company Description Truevisory Realty is India's leading specialized real estate consultant in NCR with a diverse portfolio and interests across the real estate business. Role Description This is a full-time on-site role for a Real Estate Broker at Truevisory Realty located in Ghaziabad. The Real Estate Broker will be responsible for brokerage, real estate transactions, customer service, sales, and managing real property. Qualifications Brokerage and Real Estate skills Customer Service and Sales skills Experience in managing real property Excellent communication and negotiation skills Knowledge of real estate laws and regulations Strong networking and relationship-building abilities Bachelor's degree in Real Estate, Business, or related field Show more Show less

Job Title – SAP FI Consultant Experience-3-7 Years Job Location – Chennai Weekday Virtual Drive 21 June (10AM_5PM) Job Description SAP professionals to design, implement and deploy SAP solutions to achieve defined business goals. Maintain skills in SAP applications process design and configuration; SAP application design, development, integration, testing and deployment. We seek SAP professionals who possess deep skills and experience. Work directly with the client gathering requirements to align technology with business strategy and goals and. Experts internally and externally for their deep functional or industry expertise, domain knowledge, or offering expertise. Must have Skills : SAP FI Define detailed blueprint for development requirements Provide business and functional support to the SAP modules Responsible for providing functional support and delivery of solutions designed to meet customers business needs and, consequently, for understanding customers businesses. Assess impact and gaps in the current business processes and configuration for the SAP module vs. the equivalent in SAP S 4HANA, and provide alternatives and recommendations on the delta design. Develop functional and technical specifications for the delta design and for tools to support the SAP S 4HANA implementation. Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design. Analyze and design the to be business processes Execute the necessary system configuration to enable to SAP S 4HANA implementation. Lead testing and defect resolution in the context of SAP S 4HANA implementation. Drive workshops and training sessions with clients. Required Skills: SAP consultants with Min. 1 E2E Implementation as FI Consultant, At Least 1 Roll out/1 Support project Experience as FIConsultant, Candidate should have Global project exposure. Candidate should possess strong functional knowledge of SAP FI business processes like P2P and OTC cycles and their accounting entries, enterprise structure, GL, AP and AR processes, month end closing activities and FI reporting. Candidate should have good functional knowledge and conceptual understanding of SAP CO processes like CO enterprise structure, cost center and profit center accounting, allocation cycles, cost estimates and related processes and CO reporting. Candidate should have basic understanding on CO-PA concepts and processes. Candidate should have good functional knowledge of SAP FI-AA processes like asset master, depreciation calculation, asset transactions, FI-AA integration with PS and MM, asset reporting. Candidate should have conceptual knowledge and understanding on all the basic and widely used functions in SAP FI Candidate should have hands on experience of SAP FIcore configurations. Integration knowledge with SD, MM, PP, PM & PS modules. Candidate should have strong communication skills both verbal and written. Candidate should have hands on experience on Requirement definition document, Key Data Structure document, FS document creation, Config document creation, Test document creation and user manual creation for business processes of clients. Qualifications Bachelor s degree MBA/CA preferred SAP FI Familiarity with S/4HANA environment Has experience as a functional consultant/lead in an end to end implementation/roll-out and/or support project Coordinate and develop, configure and unit test all solution objects Collaborate on the documentation of test scenarios and scripts with Client Process Leads and Key Users Provide guidance for the integration/migration activities Develop the data conversion template and formalise with the business users for the usage Show more Show less

Skill required: AML fraud mgmt. - Anti-Money Laundering (AML) Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talent Looking for someone with AML and Fraud mgmt experience. Understand & implement laws, and regulations designed to stop the practice of generating income through illegal actions during transfer of funds. Anti Money Laundering law covers limited number of transactions and criminal behaviors to prevent terrorist financing and money laundering and compliance programs, including know-your-customer (KYC) rules. What are we looking for? Understand & implement laws, and regulations designed to stop the practice of generating income through illegal actions during transfer of funds. Anti Money Laundering law covers limited number of transactions and criminal behaviors to prevent terrorist financing and money laundering and compliance programs, including know-your-customer (KYC) rules. Understand & implement laws, and regulations designed to stop the practice of generating income through illegal actions during transfer of funds. Anti Money Laundering law covers limited number of transactions and criminal behaviors to prevent terrorist financing and money laundering and compliance programs, including know-your-customer (KYC) rules. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We’re looking for Staff with expertise in ServiceNow Implementation to join the EY GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth. Your Key Responsibilities Performs Configuration/Customization of the ServiceNow system, including creation workflows Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc Uses scripting tools and Service Now functionality to automate rote tasks Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation Load, manipulate and maintain data between Service-now and other systems as needed Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases Performs system and integration testing with sample and live data Skills And Attributes For Success Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure Disciplined Agile Delivery software release build/deploy processes Integrating with internal and external applications and systems JavaScript, HTML, Angular JS and good web design practices Service Portal implementation experience Implementation experience on any of the following applications like ITSM, IRM, SecOps, ITOM, Service Portal. Implementation experience on Performance Analytics. To qualify for the role, you must have College degree in related technology field (Computer, Engineering, Science, etc) or comparable job experiences ServiceNow CSA Certification is must Approximately 2 to 3 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period ServiceNow CIS certifications a plus Ideally, you’ll also have Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories. Knowledge about ServiceNow’s latest version’s features. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Company Description Inventive Seeds Private Limited (ISP), is a Startup Seed Company, focused on developing high-yielding, disease-resistant hybrid seeds in various crops. The R&D center is located in the outskirts of Bengaluru, equipped with advanced facilities for research. In addition to seeds, ISP also specializes in producing organic fertilizers to improve soil health and crop productivity. Role Description This is a full-time on-site role for an Accountant at Inventive Seeds Pvt. Ltd. located in Agra. The Accountant will be responsible for managing financial transactions, preparing financial reports, coordinating with external auditors, and ensuring compliance with financial regulations. They will also be involved in budgeting, forecasting, and financial analysis. Qualifications Experience in financial accounting and reporting Knowledge of financial regulations and compliance Proficiency in accounting software and MS Excel Strong analytical and problem-solving skills Attention to detail and organizational skills Bachelor's degree in Accounting or Finance CPA or other relevant certification is a plus Show more Show less

Company Overview JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com for more details. JB Poindexter (India) Private Limited is the captive shared services unit of J.B. Poindexter & Co., Inc. The company is wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA. Job Overview: The Staff Accountant plays a critical role in the monthly and annual closing process by preparing, supporting, and entering recurring and adjusting journal entries, reconciling trial balance accounts, and preparing financial statements. Additionally, the Staff Accountant will be responsible for supporting various audit requests, tax decisions, banking activities, and other internal and external reporting requirements. Roles & Responsibilities: Create recurring and adjusting journal entries to support month and year end closing process Perform reconciliation of trial balance accounts Prepare and file for sales & use tax returns; ensure compliance with state and federal laws regarding sales and use tax Research, prepare, and manage sales tax exemptions Review various liabilities for adequate reserves and accruals Manage fixed asset additions, disposals, and general housekeeping of the fixed asset subledger Reporting - monthly, quarterly, and annual, both internally and to the parent company Assist with budget preparation Perform various financial control activities at the preparer level Assist with various requests from periodic financial, bank, and other audits Assist with AR and AP activities as needed as a general accounting resource Analyze key cost drivers, spend by vendor and other factors influencing total cost of materials. Provide analytical support in relation to Sales Data and Purchasing Data and create ad-hoc reports. Review purchasing transactions regularly and communicate each transaction owner for improvement. Complete short-term projects and other duties as assigned Required Qualifications: BS in Accounting/Finance or Business with a focus in Finance or Accounting. Minimum of 8-10 years’ experience in an Accounting or Finance related position. Demonstrated knowledge of GAAP. Proficient in Microsoft Office products, including Word, Excel, PowerPoint, etc. Good interpersonal skills, leadership, and team player attitude Skills Required/ Key Competencies: Leadership Competencies Communication: Expresses oneself effectively both orally and in written form. Communicate plans and activities in a manner that supports strategies for employee involvement. Actively listens to others. Creative Problem Solving: Identifies and collects information relevant to the problem. Uses brainstorming techniques to create a variety of choices. Selects the best course of action by identifying all the alternatives and then makes a logical assumption. Management Competencies: Decision Making: Makes timely decisions with well-developed judgment, while considering alternatives, risks, and other critical decision factors. Interpersonal Skills: Uses Emotional Intelligence to identify, assess, and control the emotions of oneself and of others. Treats others with respect, trust, and dignity. Works well with others by being considerate of the needs and feelings of everyone. Promotes a productive culture by valuing individuals and their contributions. Business Acumen Competencies: Critical Thinking: Able to think analytically and apply a process of problem identification, solution development and implementation. Code of Ethics: JB Poindexter (India) Private Limited , requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO's critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure they are implemented in all control areas. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. About This Document Objective of the document The objective of this document is to explain the primary role of team member (account receivable) and the overall job objectives and specific duties to be performed by the associate. This document also contains the specifications on education, skills and experience required for the employee to perform the duties. This document is useful for talent/resource management group to short list the candidates for interview based on their skills. This document is also useful for Customer Leader, Delivery Manager, and Transition Manager to identify and select the resources for both Knowledge Transfer and Offshore delivery. Role: Team Member Academic Qualification: Bachelor of Commerce /Master of Commerce Preferred Experience and Competencies required: 1-4 years of experience in account receivable processes like managing customer master data management, cash application, order and credit management, billing and collections. BPO experience would be added advantage. Client email handling experience Well-organized and proactive Ability to communicate effectively, both verbally and orally Good attention to detail Ability to work independently. Maintains healthy vendor relationships. Tracking budget expenses Microsoft Office suite Proficiency Data entry skills General math skills Preference will be given to candidates with experience in ERPs such as SAP, Oracle, PeopleSoft. Intended Audience Client Engagement lead Delivery lead Transition lead Human Resource lead Job Description 2.1 Responsibilities Accounts Receivable - Job Description for team member Name of the Position – Team Member Level – Staff Account receivable associate is responsible for all outgoing monies from the company. The responsibilities include, but are not limited to: Experience in Order to cash process. Access new customer credit/Extend Customer Credit/Monitor Existing Customer Credit/Manage Credit Holds New Customer Setup/Creation/Process Change Request/Modification Run duplicate check to prevent duplicate customer master entries. Customer Payments - Download bank statement/Apply cash remittances and credit adjustments/Follow up on missing inputs/supporting required. Processing cash, check and general adjustments resulting from completion of reconciliation. Reconciling receipts as recorded in the general ledger system with the available reports. Posting customer payments by recording cash, checks, and credit card transactions. Following the cash application process and procedures to accurately apply payments to customer.accounts in a timely manner Analyze customer account balances/define collection strategies/following customer for overdue invoices. Sending dunning letters to customers, updating receivables by totaling unpaid invoices. Research dispute/deductions/Process dispute deduction adjustments Researching and applying unallocated cash Processing refund requests and resolving returned check items. Verifying validity of account discrepancies by obtaining and investigating information from sales,trade promotions, customer service departments, and customers Maintaining an accurate aging report Getting information from the customer regarding the end customer dispute Required Competencies And Level Name of Competencies Level Analytical skills and attention to detail- The accounts receivable specialists should have the skill to look at complex numbers and try to find disparities and cost-saving areas. Communication Skills - The accounts receivable specialist will need good listening and communication skills when working with clients, listening to issues, and acting in the right/ accepted manner will be most important. Required Organizational Skills – Working gets hectic during peak times as per nature of work. Knowing about every document and client will be of great help. Required Taking Ownership - Accountable for integrity systems, coherence of strategic choice & wisdom of policies/ accountability for results and tasks. Required Accounts Receivable - Job Description for team member EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Experience Management Associate As an Experience Management Associate, you will be part of an industry leading, high performing team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. You’ll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams. The opportunity EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 50,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. Experience Management plays a vital role in the firm’s Next Wave strategy and it’s purpose of building a better working world. We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives. Your Key Responsibilities As an Experience Management Associate, you will be responsible for managing staffing demands, monitor the demand intake channels, review demand projections, schedule individuals on projects, optimize employee utilization and bench management. Some of your key responsibilities include: Calculate staff requirements based on demand projections. Create staff schedules to maximize service and minimize cost. Timely update of resource schedules on the schedule management tool (Retain). Timely review and resolution of scheduling conflicts. Proactive review of resource availability/future project demands. Minimize open, unfulfilled demand. Mailbox management. Optimization of resource utilization through effective resource deployment. Basic reporting and analysis. Skills And Attributes For Success Graduates with 1+ year of relevant workforce management experience. Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in resource management team. To qualify for the role, you must have Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. Ideally, you’ll also have Experience on workforce management concepts, resource deployment and scheduling. What We Look For We are looking for go-getters with a solution oriented and analytical mindset. Someone who is passionate about numbers and has the willingness to learn. The successful candidate will be one who combines computer skills and mathematical ability with a working knowledge of the business and the negotiation skills of a salesman. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

About Us JOB DESCRIPTION UnitedLex (erstwhile iRunway India Pvt Ltd) is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human ingenuity Job Description Title: Senior Associate Location - Gurgaon (Fully Onsite) Job Profile Primary day to day focus is commercial review of contracts and support services across client industries (Manufacturing, Retail & Consumer, Public sector (Including Government), Healthcare, Automotive and Banking & Insurance) , while supporting the client’s contracting needs. The role requires the individual to be well skilled in redlining, negotiation, contract interpretation, understanding of the key risks and obligations of contracting and an ability to leverage the contract to be maximum advantage including elements of profit / margin optimization. Candidates should have strengths in teamwork (internal & external customers), contract risk/liability assessment and problem-solving. They must also have the interpersonal skills to build strong relationships with internal clients. Candidates should be experienced in working autonomously/remotely from the team/clients but open to seeking advice from senior team members when needed. The role may include local, regional, or global support and may also require travel from time to time. Responsibilities Provide advice and support in connection with a range of contract types, including drafting and reviewing, negotiating, escalating and at times, approving. Work in tandem with a Team Lead, to assess and draft contractual provisions. Adherence to client policies, procedures, and processes. Ensure that contracts and proposals are properly entered into organizational databases and securely maintained. Perform appropriate clinical, administrative and operational research to support proposal and contract development. Engage relevant stakeholders in negotiation decisions involving legal or regulatory requirements, contract standards and cost targets. Maintain deadlines on deliverables and communicate on an ongoing basis with business partners and internal clients about contractual issues. UnitedLex is committed to preserving the confidentiality, integrity and availability of all the physical and electronic information assets throughout the organization. Consistent with the UnitedLex ISMS policy and the ISO 27001 standard, every employee is responsible for complying with UnitedLex information security policies and reporting all security concerns, weaknesses and breaches. Qualifications LLB required (or regional equivalent education). 4+ years of experience in law firm and/or global corporation. Outsourcing/supplier experience desirable. Redlining experience is must. Contract and commercial drafting and assessment experience required, including exposure to high levels of client (internal or external) engagement. Ability to work remotely and within a team, build relationships with other business functions (legal, finance, compliance etc.). Good written and verbal communication skills in the local language and English. Demonstrable knowledge and judgment about contractual and commercial risks/issues in transactions. Demonstrate ability to think outside the box. Good working knowledge of the fundamental legal provisions of commercial contracts. Focused on results. Analytical approach. Please refer to our Privacy Policy at UnitedLex for information, “ https://unitedlex.com/privacy-policy/ Show more Show less

Skill required: Customer Operations - Voice - Collections Processing Designation: Customer Contact Comms Associate Qualifications: BCom Years of Experience: 1 to 3 years Language - Ability: Portuguese - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Customer Operations - Voice - Help desk role - ticket resolution Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? Account Management Ability to handle disputes Strong analytical skills Commitment to quality Written and verbal communication Accounts Receivable (AR) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts BCom Show more Show less

We are looking for an Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets. Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. To be successful in this role, you should have previous experience with bookkeeping and a flair for spotting numerical mistakes. Ultimately, you will provide us with accurate quantitative information on financial position, liquidity and cash flows of our business, while ensuring we’re compliant with all tax regulations. Responsibilities Manage all accounting transactions Prepare budget forecasts Publish financial statements in time Handle monthly, quarterly and annual closings Reconcile accounts payable and receivable Ensure timely bank payments Compute taxes and prepare tax returns Manage balance sheets and profit/loss statements Report on the company’s financial health and liquidity Audit financial transactions and documents Reinforce financial data confidentiality and conduct database backups when necessary Comply with financial policies and regulations Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Internet reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Hyderabad, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Tally: 1 year (Preferred) total work: 1 year (Preferred) Accounting: 1 year (Required) License/Certification: CA-Inter (Preferred)

Job Title: Financial Accountant (Taxation & Invoicing) Location: Mumbai, Maharashtra Experience: 5 to 7 Years Experience in Accounting & Finance Education: Bachelors in Accounts and Finance or Related field Salary: Upto 6 LPA Office Time: Monday to Friday 09:30 to 06:00 Benefits: Stable growth opportunities, Public holidays, Provident Fund (PF), Paid Leave (PL), Casual Leave (CL), Positive and supportive culture Job Description: We are seeking a dedicated Financial Accountants to join our esteemed organization. The ideal candidate will have a strong background in accounting with specialized knowledge in foreign currency transactions and taxation. Training will be provided in Malaysia to enhance your skills and understanding. Responsibilities: Prepare and Manage Treasury matters and process invoices in foreign currency Maintain accurate records of foreign currency transactions Experience in taxation matters - corporate and withholding taxes Monitoring company budget Project Cost Control and credit control Ensure compliance with GST, IGST, and other taxation laws Coordinate effectively with the Malaysia-based staff and internal teams Communicate clearly with clients and internal departments Maintain and update the accounts system Skills & Qualifications: Experience corporate and withholding taxes Experience in Treasury matters Prior experience in accounting or finance preferred Good understanding of foreign currency transactions Excellent communication skills Proficiency in accounting software Contact Us: Email: awrecruitment@atworkindia.in Mobile: Jyothi - 89761 54109 Show more Show less

About Brego Business Brego Business is a fast-growing, tech-enabled financial services company helping businesses across India streamline their finances. We provide end-to-end solutions including accounting, taxation, compliance, and credit management. We’re on a mission to empower businesses with financial clarity and control. Job Summary We are looking for an enthusiastic and detail-oriented Account Executive to join our growing team. In this role, you will contribute to the seamless financial operations of our clients by ensuring accurate financial records, timely filings, and compliance with regulatory standards. Key Responsibilities: Post accurate journal and ledger entries for clients, ensuring proper classification of financial transactions. Maintain and update the general ledger for clients on a regular basis. Review and verify entries to ensure compliance with accounting standards. Process and review invoices, ensuring all data is accurate and complete. Prepare and maintain comprehensive expense reports, ensuring proper documentation and categorization of all expenditures. Ensure timely processing of payments and accurate reflection of expenses in financial records. Reconcile bank statements with internal accounting records to ensure consistency and accuracy. Identify and resolve discrepancies between bank statements and accounting records. Maintain and update client accounts, ensuring all transactions are recorded and accounted for. Prepare tax workings, including calculations of GST, TDS, and other applicable taxes. Assist in tax filings and returns preparation, ensuring adherence to tax laws and deadlines. Ensure timely submission of all tax returns and related documents to the relevant authorities. Handle activities related to monthly closings, ensuring all transactions for the month are accurately recorded. Prepare month-end financial statements and reports, ensuring completeness and accuracy. Ensure all accounts are balanced and discrepancies are resolved before finalizing the monthly closing. Ensure compliance with accounting standards, tax regulations, and internal policies. Stay updated on changes in accounting standards and tax laws to ensure continued compliance. Assist clients in adhering to financial regulations and reporting requirements set by regulatory authorities. Skills & Qualifications: Bachelor’s degree in Commerce, Banking & Insurance, or Accounting & Finance. Minimum 2 years of experience in an accounting or CA firm. Hands-on experience with accounts payable/receivable, GST, Income Tax, TDS filings, reconciliations, and report preparation. Proficiency in accounting software such as Tally. Strong attention to detail and excellent report creation skills. Why Join Us? At Brego Business, you’ll work alongside industry experts in an environment that values innovation, collaboration, and growth. This is an opportunity to shape the future of marketing and finance solutions for businesses across diverse industries. If this opportunity excites you and aligns with your career aspirations, we'd love to hear from you! Contact us at: +91-8976298381 to apply. Learn more about us at: https://bregobusiness.com Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: HRO . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Accounts Assistant with busy/tally s/w for data entry for Chemical manufacturing company in New Delhi Job description 1. Candidates with 3- 5 years work experience are preferred 2. Candidates having own means of transport, smartphone will be preferred Job Responsibilities 1. Entry of all accounting vouchers in BUSY / TALLY 2. Bank reconciliation, reconciliation of customers & suppliers outstanding 3. Maintaining cash book, records of bank & cash transactions 4. Knowledge of GST, TDS, TCS required for assisting in preparation of returns data & filings Salary around - 15- 20 k Interested Candidate please wats app your CV on - 9818769511 Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Accounting: 1 year (Preferred) Tally: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person

Company Description Thermicraft Industries is a prominent name in the Indian market, recognized for maintaining a reliable inventory of heaters and related equipment. We serve various sectors including industrial, commercial, and retail, consistently delivering the latest technology. Our product offerings include Industrial Oven, Industrial Furnace, Waste Management Machinery, Heating Equipment, and Food Dryer. Known as a quality-driven manufacturer, we prioritize advanced technology to meet our customers' needs. Role Description This is a full-time on-site role for an Accountant at our Coimbatore location. The Accountant will be responsible for managing financial transactions, preparing financial statements, ensuring compliance with financial regulations, and maintaining accurate financial records. Daily tasks include reconciling bank statements, preparing tax returns, and conducting regular audits to ensure financial accuracy. The Accountant will also assist with budgeting and forecasting. Qualifications Expertise in Accounting, Financial Reporting, and Tax Preparation Proficiency in using accounting software and Microsoft Excel Strong analytical skills and attention to detail Excellent organizational skills and ability to meet deadlines Strong interpersonal and communication skills Ability to work independently and as part of a team Bachelor's degree in Accounting, Finance, or a related field Professional certification such as CPA is a plus Show more Show less

About The Role We are looking for a Senior Data Analyst for the BI sub-team within the analytics team who can help us build the next generation of dashboards, reports, and other analytics for our customers in the provider/payer market. A Day in the Life Work towards creating easy-to-digest analytical reports & Dashboards for US healthcare customers Play with and transform data. Working with the product, sales and marketing teams, and customer innovation teams to really understand requirements for a new solution and define a plan on how to build the same out Interact with customers to understand requirements from an analytics perspective, and convert those requirements into dashboards and reports Working with the designers to build dashboard mock-ups including which KPIs to leverage, what story to tell that will enable users to take actions from the dashboards Understand Innovaccer data warehousing concepts and implement best practices Build tools for repeatable data tasks that will accelerate and automate the development cycle, thus bringing higher efficiencies Lead multiple projects and guide the junior team members to help them deliver quality products as per the set timelines What You Need 4+ years of experience in data analytics, with experience in SQL and Python Ability to write and maintain production ready codes Strong written and spoken communication skills Should be a very data-driven person with loads of curiosity and willingness to ask questions about the data Here's What We Offer Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year. Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition. Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate Where And How We Work Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team. Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details Show more Show less

Role Description: This is a full-time on-site Accountant & Finance Associate role located in Ahmedabad who can support daily financial activities and administrative functions. 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: • Manage transactions, invoicing, and payment tracking • Knowledge of financial compliance & few HR related activities • Coordinate with vendors, CA and handle bank reconciliations • Assist with budgeting, financial reporting, and audit support • Maintain accurate records and ensure internal compliance • Support admin processes & Good in English Communication 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐍𝐞𝐞𝐝: • Strong understanding of accounting principles • Proficiency in Excel, Word and tools like Tally • Attention to detail and good organizational skills • 1-3 years of relevant experience preferred • A proactive, dependable, and team-oriented mindset 📧 𝐓𝐨 𝐚𝐩𝐩𝐥𝐲, 𝐞𝐦𝐚𝐢𝐥 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐮𝐦𝐞 𝐭𝐨: inquiry@icretegy.com Take your next career step with 𝐢𝐂𝐫𝐞𝐭𝐞𝐠𝐲 - where your skills in structure and finance will make a lasting impact. Show more Show less

HCL Tech - Client Support Specialist – UK Client Services (Voice Process) -21st June 2025 ***HCL is hiring candidates who are passionate to work in an UK voice process for a renowned process*** Interview Location: HCL Technologies, Tower 4, No. 602/3, Elcot Special Economic Zone, Medavakkam High Road, Sholinganallur, Chennai - 600119 . Designation: Associate Process: Inbound and Outbound Voice Process Experience: Experience (1 - 3 Years) Shift: UK Shift Mode of interview: Walkin Date: 21 June 2025 Timing: 10:00 AM to 2:00 PM Contact HR: Deva Dharani Job Summary: We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate will have 1–3 years of experience in international calling, specifically supporting UK clients. Key Responsibilities: Manage inbound and outbound voice interactions with UK clients in a professional and courteous manner. Address client issues related to services, transactions, or operational concerns. Maintain detailed and accurate records of all client interactions using CRM tools. Escalate unresolved issues to internal teams and ensure timely follow-up. Collaborate with internal departments to enhance client satisfaction and service delivery. Ensure compliance with UK data protection and service standards. Required Skills and Experience: 1–3 years of experience in international voice-based client support, preferably with UK clients. Excellent spoken English with a neutral or UK-accented tone. Strong interpersonal, communication, and problem-solving skills. Familiarity with CRM platforms such as Salesforce, Zendesk, or similar. Willingness to work full-time from the Navalur, Chennai office (no hybrid/remote option). Preferred Qualifications: Bachelor’s degree in any discipline. Certifications in client service or voice process operations are a plus. Understanding of UK business culture and client expectations. Show more Show less

Designation: Asst. Manager – Finance Total Position: 1 Location: Vadodara, Gujarat (India) -------------------------------------------------------------------------------------------------------------------------------------- Roles and Responsibilities: · Monitor day-to-day financial transactions including accounts payable and receivable. · Support month-end and year-end closing processes. · Prepare and maintain MIS as per company guidelines. · Coordinate with tax consultants, and regulatory authorities. · Check all export shipment documents and submit it to the banks. · Coordinating with bank and sending necessary documents to the bank for Inward remittance/ Outward remittance payments · Generate EBRC on regular time intervals on DGFT platform · All ECGC related works such as New CL Application, monthly data submission, claims, etc. · Coordinating with Bank for Closure of All export-based transactions · Assist in Forex Hedging and forward booking. · Monitor Cash flow and ensure the availability of fund for operational needs. · Develop policies/SOP for risk mitigation and credit assessment of new customers. -------------------------------------------------------------------------------------------------------------------------------------- Desired candidate profile: Educations: MBA Finance (Preferred) Experience: 1-3 Year in Finance department (International) Employment: Full Time (Offline) -------------------------------------------------------------------------------------------------------------------------------------- Apply now: Send your resume to mrugesh@mruchem.com, sagar.gujjar@mruchem.com Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Retail Banking(Card Operations) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less