Transact AA Retail Accounts - CMB Functional

In this role of Transact AA Retail Accounts - CMB Functional at Bahwan Cybertek Group, you will manage and oversee retail account transactions for the company's Cash Management and Banking services, ensuring operational efficiency and high service standards. Key Responsibilities: - Manage daily retail account transactions while ensuring compliance with company policies and regulations. - Collaborate with internal teams to improve processes related to cash management and banking services. - Analyze transaction data to identify trends, issues, and improvement opportunities, reporting findings to senior management. - Provide training and support to junior team members on retail account procedures and best practices. - Act as a point of contact for client inquiries, ensuring timely resolutions and effective communication. - Develop and maintain relationships with banking partners to ensure seamless transaction processing. - Monitor and enforce operational processes and controls to enhance customer satisfaction and mitigate risks. - Prepare and present regular performance reports to stakeholders for tracking operational efficiency and account activity. Qualifications: - Bachelor's degree or MBA in Business, Banking, or related discipline. - Technical experience in implementing Temenos T24/Transact core banking modules internationally. - Strong expertise in key Transact modules like AA Account, AA Lending, AA Deposits, Customer, Limits, Collateral, and Static tables. - In-depth understanding of banking operations and regulatory requirements. - Preferably holds T24/Transact product certification on relevant modules. - Experience with Agile methodologies and project management tools is advantageous. - Proficiency in tools like JIRA for risk analysis, change request logging, and conflict management. - Familiarity with Microsoft applications such as MS Word, Excel, and PowerPoint.,