33 Operational Processes Jobs

You will be joining our team in Gurugram as a Team Lead, Campaign Management, where you will play a crucial role in overseeing the successful execution of various digital campaigns, specifically focusing on email marketing. Your responsibilities will include leading and mentoring a dedicated team to ensure high-quality campaign execution and professional growth. Your key responsibilities will include: - Leading and managing a team of campaign specialists, providing guidance, mentorship, and performance feedback. - Overseeing the end-to-end execution of digital campaigns, primarily email marketing, ensuring timely delivery and adherence to client specifications. - Developing and implementing operational processes and workflows to optimize campaign efficiency and scalability. - Monitoring campaign performance, team productivity, and implementing corrective actions as needed. - Collaborating with internal stakeholders to ensure seamless campaign delivery and client satisfaction. - Troubleshooting and resolving complex campaign-related issues. - Ensuring compliance with industry regulations, data privacy standards, and internal policies. - Contributing to the continuous improvement of campaign management strategies, tools, and technologies. - Preparing and presenting reports on team performance, campaign metrics, and operational insights to management. Must-Have Skills: - Minimum 3+ years of experience in campaign management, digital marketing operations, or email marketing. - Strong understanding of operational processes related to campaign execution. - Excellent leadership and team management skills. - Exceptional communication skills for effective collaboration. - Strong analytical and problem-solving abilities. - Detail-oriented with a commitment to accuracy and quality. - Ability to work independently and collaboratively within a dynamic team environment. - Willingness to work in night shifts as required. Preferred Qualifications: - Bachelor's degree in Marketing, Business Administration, Information Technology, or a related field. - Experience with email marketing platforms. - Familiarity with CRM systems and marketing automation tools.,

As an Executive in the Operation Excellence department, you will play a key role in driving operational efficiency and excellence within our organization. With 3-5 years of relevant experience, you will be responsible for developing and implementing strategies to enhance operational processes and procedures. Your analytical skills will be crucial in identifying areas for improvement and cost reduction, while collaborating with cross-functional teams to streamline operations and boost productivity. Leading continuous improvement initiatives, you will monitor key performance indicators to track progress and uncover opportunities for enhancement. Providing training and support to staff on best practices and operational procedures, you will ensure that our team is equipped to deliver at the highest level. Staying abreast of industry trends and best practices, you will contribute to our ongoing pursuit of operational excellence. To qualify for this role, you should hold a Bachelor's degree in Business Administration, Operations Management, or a related field. Your strong analytical and problem-solving skills will be essential, along with excellent communication and interpersonal abilities. Being able to work both independently and collaboratively, as well as proficiency in Microsoft Office Suite and data analysis tools, will further strengthen your candidacy. If you are a results-driven individual with a passion for operational excellence, we invite you to apply for this exciting opportunity and be a part of our dynamic team.,

You will play a pivotal role in leading the enhancement and expansion of JLL's Anti-Financial Crime program operations at the Gurugram office. This position is crucial in fulfilling the mission and achieving strategic objectives set by the Chief Ethics & Compliance Officer. Your responsibilities include overseeing the Gurugram Center of Excellence (CoE) team, which supports global business lines through client screening and shapes the program's strategic direction. Collaboration with stakeholders globally is essential to ensure JLL's compliance with regulatory requirements within the company's risk tolerance parameters. Your role will provide critical assurance in protecting the JLL brand through effective financial crime prevention protocols, enabling business growth. Key Responsibilities: - Provide daily oversight for sanctions, AML, and KYC screening operations, ensuring regulatory compliance. - Lead the execution of client and vendor screening within the AFC program, ensuring quality and timeliness. - Drive operational excellence by optimizing screening processes and methodologies. - Contribute to the development of Anti-Financial Crime and other Ethics & Compliance risk strategies. - Attest that screening operations meet assurance standards as prescribed by the Chief E&C Officer. - Lead and develop the Gurugram compliance teams, oversee training programs, and resolve complex screening issues. - Evaluate internal controls and provide recommendations to strengthen JLL's control posture. - Champion strategic enhancements to JLL's compliance framework, collaborating with leaders to align with Compliance standards. - Integrate risk-based decision-making processes and identify opportunities for increased efficiency through data analytics. - Maintain relationships with global stakeholders, serving as an ambassador for screening activities. - Partner with legal, compliance, and business teams to address financial crime prevention issues. - Stay updated on evolving regulations, industry practices, and emerging financial crime risks. Education And Required Experience: - Minimum 15-18 years of experience in screening across sanctions, AML, and KYC. - ACAMS or relevant AFC certification(s) required. - Direct people management experience with talent management expertise. - Thorough knowledge of sanctions / AML regulatory frameworks. - Strong operational mindset and analytical skills. - Proficiency in case management and screening platforms. - Experience in commercial real estate is a plus. Abilities And Skills: - Leadership: Role model JLL's core values and foster inclusion within diverse teams. - Problem Solving: Ability to simplify complexity and navigate ambiguity while upholding Ethics & Compliance standards. - Attention to Detail: Demonstrate precision in analyzing information and detecting compliance risks. - Intellectual Curiosity: Stay relevant and future-ready by pursuing industry-relevant knowledge. - Uphold Values: Hold yourself accountable and deliver on commitments while upholding E&C principles. - Communicate Clearly: Set clear direction, translate Compliance terminology, and inspire action among stakeholders.,

Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand whats happening now, whats happening next, and how to best act on this knowledge. We like to be in the middle of the action. Thats why you can find us at work in over 90 countries, covering more than 90% of the worlds population. For more information, visit www.niq.com. NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Job Description PDOA (Reports to Operations Manager) is accountable for the implementation and improvements of operational processes and standards in the country, including quality performance and issue resolution while driving an ongoing improvement. Drive an on-going focus and improvement in Right First Time delivery to contribute to client satisfaction Responsibilities Responsible in ensuring the quality performance monitoring, reporting and analysis of respective Operations department Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs when require Work with the quality team on first time right and cycle time reporting alongside with operations team to identify focus areas Ensure appropriate communication and escalation of issues to relevant senior stakeholders. Providing expert advice to BAU team on difficult queries, ensure sufficient workaround or testing is done before escalating to Enablement team Manage close links with Enablement and Ops leaders to ensure quality and delivery standards are met / exceeded alongside with high levels of customer satisfaction on product content. Understanding and execution on financial administration including invoicing, counter invoicing/cash collection. Qualifications Minimum of 5 - 8 years of experience in operations Extensive knowledge of operational processes, systems and SOPs Strong communication skills and the ability to communicate requirements clearly to stakeholders within and outside of Operations - ability to translate technical detail as required for audience Common business language knowledge (English): speaking and writing with fluency Problem-solving, ability to understand and analyze data Ability to train and to explain technical elements to different stakeholders Ability to monitor activities, a good understanding of KPIs Process-driven - ability to define and refine processes to ensure continual improvement in quality and on-time delivery Proven organizational skills Presentation skills Process improvement methodologies Project management skills - ability to accurately scope project requirements, manage stakeholder expectation Bachelors Any Graduate, preference given to Mathematics, Statistics, Economics, Commerce, BBA Masters degree (Commerce, Statistics, Mathematics or a related field) Exposure to SQL/Python and ML/AI and working with large datasets Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the worlds population. For more information, visit NIQ.com Want to keep up with our latest updates Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more Show less

We help the world run better by enabling individuals to bring out their best at SAP. Our company culture is centered around collaboration and a shared passion for improving the world's operations. We focus on laying the groundwork for the future every day, fostering a workplace that values diversity, flexibility, and is dedicated to purpose-driven and forward-thinking work. At SAP, you will find a highly collaborative and supportive team environment that prioritizes learning and development, recognizes individual contributions, and offers a range of benefit options to suit your needs. To strengthen our ECS Delivery Productization team, we are seeking a motivated Procedure Owner to join a team of experts and architects across various ECS Delivery units. As a Procedure Owner with a strong background in SAP system operations, your primary focus will be on standardizing and optimizing end-to-end operations processes in close collaboration with our development organization. Your responsibilities will include providing standardization and automation of tools and procedures in the NetWeaver & Database domain, encompassing multi-cloud aspects such as AWS, Azure, and Google Cloud Platform, with a specific emphasis on Monitoring integration. You will take charge of integration scenarios, operational processes, and drive standardization and automation efforts to enhance efficiency, understand and enhance cost structures, and engage with operation teams to continuously refine processes and tools, including requirements engineering. In your role as Procedure Owner, you will play a key part in enabling the delivery of robust, downtime-optimized, and highly automated lifecycle management activities within ECS. SAP is a company that thrives on inclusion, prioritizes health and well-being, and offers flexible working models to ensure that every individual, regardless of background, feels valued and can perform at their best. We believe in leveraging the unique capabilities and qualities of each person to strengthen our company, investing in our employees" growth, and empowering them to reach their full potential. Our commitment to diversity and inclusion fosters a collaborative team spirit and a dedication to personal development, ultimately working towards creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and an affirmative action employer, committed to Equal Employment Opportunity values and providing accessibility accommodations for applicants with physical and/or mental disabilities. If you require accommodation or special assistance during the application process, please reach out to our Recruiting Operations Team at Careers@sap.com. For SAP employees, please note that only permanent roles are eligible for the SAP Employee Referral Program, subject to the eligibility criteria outlined in the SAP Referral Policy. Specific conditions may apply to roles in Vocational Training. SAP values diversity, inclusion, and individual growth, and is dedicated to creating a workplace where everyone can contribute their best to drive solutions for every challenge. Join our purpose-driven and future-focused team at SAP, where you can bring out your best.,

NJ Group is a prominent player in the Indian financial services sector, recognized for its robust distribution capabilities. Established in 1994, the group has diversified into multiple business verticals such as asset management, real estate, and insurance broking. Focused on customer satisfaction, excellence, and value creation, NJ Group has nurtured trust with stakeholders over the years. Headquartered in Surat, Gujarat, NJ Group operates across 180+ locations in India with a workforce of over 1800 individuals. This is a full-time, on-site position for an Assistant Branch Manager based in Vadodara. The Assistant Branch Manager will oversee daily operations, manage staff, and ensure top-notch customer service. Responsibilities include monitoring financial activities, supporting marketing initiatives, enforcing branch policies, and meeting operational goals. The role necessitates collaboration with senior management to enhance overall branch performance. The ideal candidate should possess strong leadership and management capabilities, along with excellent communication and interpersonal skills. Proficiency in financial management, operational processes, and the ability to devise and execute marketing strategies are crucial. Knowledge of the financial services industry is advantageous. Prior experience in staff training, development, and a Bachelor's degree in Business Administration, Finance, or a related field is required. Previous exposure to a managerial role would be beneficial, coupled with the ability to thrive in a dynamic work environment.,

The main purpose of the role is to develop, implement, and enhance operational processes to improve Business Managers" effectiveness and sales force productivity. You will collaborate with the Sales Force Effectiveness (SFE) Manager to ensure the efficient deployment of resources and tools that support the execution and pull-through of the sales management process throughout the sales organization. As an individual contributor with extensive knowledge in the specific area, you should be able to handle highly complex or specialized projects. You will be expected to adapt precedent and may need to make significant departures from traditional approaches to develop solutions. Your responsibilities will include planning, developing, and delivering programs such as sales force effectiveness training, on-the-job training, or sales employee inductions. This will involve analyzing operational processes, developing programs to address issues, evaluating third-party providers, creating materials, and effectively deploying resources and tools. In terms of qualifications, the ideal candidate should have an Associates Degree (13 years) as the minimum educational requirement and a minimum of 4 years of relevant experience.,

As a Procedure Owner at SAP, your primary responsibility will be to strengthen our ECS Delivery Productization team by focusing on end-to-end operations process standardization and optimization. You will collaborate with a team of experts and architects across different ECS Delivery units to provide tool and procedure standardization and automation in the NetWeaver & Database area, encompassing multi-cloud aspects such as AWS, Azure, and Google Cloud Platform with a specific emphasis on Monitoring integration. Your role will involve taking ownership of integration scenarios, operational processes, driving standardization, and automation to enhance efficiency while understanding and improving the effort and cost structure to lower Total Cost of Ownership (TCO). You will engage with operation teams to continually enhance processes and tools, including requirements engineering (Roll-in/Rollout) and defining a corresponding roadmap. In this position, you will play a crucial role in enabling the delivery of robust, downtime-optimized, and highly automated lifecycle management activities operated within ECS. Your contributions will be instrumental in ensuring the smooth functioning of operations processes, driving standardization, and automation to increase operational efficiency. At SAP, we foster a culture of inclusion, prioritize health and well-being, and offer flexible working models to ensure that every individual, regardless of background, feels valued and empowered to perform at their best. We believe in the strength of diversity and invest in our employees to unleash their full potential, creating a workplace where everyone's unique capabilities contribute to our collective success. As an equal opportunity workplace, SAP is committed to providing accessibility accommodations to applicants with physical and/or mental disabilities, promoting a more inclusive and equitable work environment. If you are interested in being part of a purpose-driven and future-focused organization that values collaboration, personal development, and innovation, SAP offers a highly collaborative team environment with a strong focus on learning and development, individual recognition, and a range of benefit options for you to choose from. Join us at SAP, where you can bring out your best and contribute to creating a better and more inclusive world for all.,

As a Product and Process Trainer at our company, you will be responsible for designing and delivering impactful training programs focused on enhancing employee skills, improving product understanding, and ensuring process adherence across teams. Your role will play a critical part in driving the success of our organization by creating and updating training materials, collaborating with cross-functional teams, and assessing training needs to continuously improve our training programs. Key responsibilities include: - Designing and delivering effective training programs on product features, workflows, and standard operating procedures. - Conducting refresher and upskilling training for new and existing employees. - Collaborating with product, operations, and quality teams to align training content with current business practices. - Creating and updating training materials, manuals, SOPs, and knowledge documents. - Assessing training needs through surveys, feedback, and performance metrics. - Monitoring and evaluating the effectiveness of training programs and making necessary improvements. - Maintaining detailed records of training schedules, attendance, feedback, and evaluation reports. - Supporting process standardization across departments through structured training. - Conducting on-the-job coaching and post-training support as needed. To be successful in this role, you should possess the following skills and qualifications: - An Engineering graduate (BE/B.Tech) with a minimum of 3 years of experience in product and/or process training roles, preferably in the service, tech, and education sectors. - Excellent communication, facilitation, and presentation skills. - Strong understanding of adult learning principles and training methodologies. - Proficiency in MS Office Suite and training tools like PowerPoint, Google Slides, etc. - Ability to simplify complex concepts for varied audiences. - Strong attention to detail and process orientation. - Comfortable conducting both virtual and in-person training sessions. If you are a dynamic individual with a passion for training and a proven track record in delivering impactful training programs, we would love to have you join our team and contribute to the growth and success of our organization.,

As part of iPrime NOIDA's team, you will collaborate with our US associates to provide exceptional value to our customers through the award-winning Veoci platform, a Gartner Magic Quadrant product. Veoci is a market-leading business transformation suite offering in-app communications and GIS integrations, hosted on a public cloud to ensure availability even in the absence of internal infrastructure. Our Veoci NOCODE PaaS caters to a diverse customer base spanning various industry segments such as Aviation, Banking, Tech, Utilities, Manufacturing, Cities, and Counties. Our clientele includes renowned global brands like United Airlines, San Francisco International Airport, State Farms, City of LA, and more. We are seeking intelligent professionals to join our team and enhance our capacity and functional knowledge. The ideal candidate should possess the ability to translate complex customer SOPs and operational workflows into digital forms, workflows, and dashboards. Being self-motivated and adaptable to a hybrid work environment is crucial. Moreover, the candidate should exhibit leadership potential, proactive innovation, and the capability to manage key customers and teams. Key Responsibilities: - Understanding and configuring complex customer SOPs and operational workflows into a digital framework - Self-motivated with the ability to excel in a hybrid work environment - Potential to lead teams, manage key customers, and drive innovation - Establish cross-functional partnerships internally and externally - Handling sensitive data and high-priority processes while ensuring data privacy - Experience in Crisis management, BCP, or Operational Processes is a plus - Directly interacting with customers in the US and other countries post-training - Proficiency in Microsoft Office suite - Excellent English communication skills and flexibility to work in US Time Zones - Strong written, verbal, and collaboration skills Qualifications: - Minimum of a Bachelor's degree or BBA with high scores, MBA, or similar professional degree - Excellent English communication skills - Experience: 3-7 years CTC: We offer competitive compensation tailored to your skills, experience, and potential, ensuring the best industry standards. For more information, visit www.veoci.com and www.iprimeserv.com.,

The Tower Lead for Support & Operations is a pivotal role responsible for ensuring efficient service delivery and timely resolution of escalations within the Data domain. You will play a crucial part in upholding accountability to meet service level agreements (SLAs), implementing organizational initiatives, and driving customer satisfaction. Your key responsibilities will include: - Generating Tower-level revenue through effective management and optimization of SDWAN and Wireless WLAN (Cisco) solutions. - Managing escalations and crises by ensuring timely closure of all responsibilities and tasks in accordance with agreed SLA norms, maintaining operational efficiency. - Overseeing operational hygiene by validating reports and ensuring service delivery aligns with the agreed Statement of Work (SOW), thereby enhancing service quality. - Fostering positive customer satisfaction by developing and implementing new initiatives and frameworks aimed at improving service delivery and client experience. - Implementing the Profit Improvement Plan (PIP) by leveraging automation and self-driven initiatives to enhance operational efficiency and cost-effectiveness. The ideal candidate should possess the following skills: - Proficiency in Data SDWAN and Wireless WLAN (Cisco) technologies. - Solid understanding of operational processes and service delivery frameworks. - Excellent problem-solving and crisis management skills. - Strong analytical abilities to validate reports and ensure compliance with SOW. - Competence in developing customer satisfaction improvement initiatives. Optional but valuable certifications for this role include Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA) Wireless, and ITIL Foundation. This position requires expertise in NGN-Network Data-Network Data. Auto req ID: 1587151BR Kindly note that this is a single position role.,

As the Team Lead - Digital Customer Success Programs at Responsive, you will play a crucial role in supporting the daily operations, execution, and leadership of the India-based Digital CS team. Your responsibilities will involve a blend of people leadership and hands-on participation in the design, implementation, and refinement of digital customer success programs. You will work closely with Digital Project Managers and a Community Manager to ensure alignment, productivity, and the delivery of high-quality digital CS programs at scale. Reporting directly to the Manager of Digital Customer Success based in the U.S., you will act as the primary point of contact for team operations in India. Your role will encompass driving program planning, accountability, team mentorship, performance tracking, and maintaining consistent communication with global stakeholders. Your main duties will include mentoring and guiding the Digital Project Managers and Community Manager to help them achieve program and performance goals. You will lead the India-based DCS staff on a daily basis, ensuring alignment, productivity, and collaboration. Additionally, you will translate strategic vision into actionable workstreams, establish project timelines, assign responsibilities, oversee execution teams, and lead regular team syncs. Furthermore, you will be hands-on with program strategy and execution, including setting up Gainsight JO, in-app PX programming, and other digital CS workflows. You will review, test, and refine the team's work for quality and alignment, and collaborate with cross-functional partners to support timely execution and effective scaling. In terms of reporting and communication, you will serve as the primary contact between the India-based DCS team and the US management team, ensuring alignment on goals and timelines. You will own reporting on deliverables and program outcomes to provide visibility into team activity, engagement impact, and digital CS effectiveness. Additionally, you will maintain clear documentation of initiatives and ensure regular communication with the DCS Manager, aiming to streamline stakeholder communications and reduce information silos. Your role will also involve supporting the onboarding of new team members, identifying ongoing skill development opportunities, and fostering a positive and collaborative team culture focused on experimentation, iteration, and shared learning. To be successful in this role, you should have a Bachelor's degree in Business or a related field of study, along with 8+ years of progressive experience in program/project management, process improvement, or Customer Success/Operations roles within a SaaS environment. Experience in designing and launching scalable digital programs, working across time zones, operating in agile environments, and managing work in sprints is essential. Strong analytical skills, knowledge of project management methodologies, and hands-on experience with tools like Gainsight CS, Gainsight PX, Salesforce, and marketing automation platforms will be beneficial. Overall, you should possess excellent interpersonal and leadership communication skills, a proactive problem-solving approach, and the ability to motivate others while fostering a collaborative and feedback-rich culture within a fast-paced startup environment.,

As the Wellness Operations Manager for Employee Health & Benefits, you will be responsible for leading corporate health and wellness initiatives with a focus on providing personalized, digital-first experiences for clients. Your role will involve driving strategy, execution, client servicing, and team leadership across various wellness offerings such as Annual Health Check-ups (AHCs), EEPs, and OPD plans. It is essential to take high ownership of vendor management, analytics, sales support, and service excellence to ensure strong client retention and program success. You will be responsible for client relationship management and retention by owning end-to-end client engagement, understanding unique client needs, designing tailored programs, conducting quarterly business reviews, and driving program participation to increase wallet share from existing clients. In terms of program operations and execution, you will lead the execution of wellness events, health camps, and virtual initiatives, ensuring seamless delivery with internal teams and external partners. Managing day-to-day escalations, delivering resolutions with high customer satisfaction, and tracking and reporting utilization, feedback, and monthly analytics for clients will also be part of your responsibilities. Coordinating with diagnostic centers, EAP providers, and other vendors, negotiating quotes, pricing, and contracts, evaluating vendors" performance, and supporting onboarding of new partners will fall under your vendor and partner coordination duties. You will lead a team of 3, setting goals, work distribution, and performance evaluation, manage cross-functional wellness projects and monthly campaigns, drive automation, and workflow efficiency with the Product & Ops team, and deliver success metrics across participation, engagement, and retention. Additionally, you will track product-line usage, campaign results, and vendor performance, run competitive analysis, support product strategy decisions, and present monthly dashboards and insights to clients and leadership. Engaging with CXOs and HR leaders to articulate Novas wellness offerings and providing client feedback to improve product-market fit and enhance the value proposition will be part of your sales and P&L support responsibilities. To qualify for this role, you should possess a Bachelor's degree in Business, Marketing, Healthcare, or related fields, along with at least 3-5 years of experience in B2B wellness management, employee benefits, or B2B health tech. Strong client management, communication, negotiation skills, experience with operational processes, vendor partnerships, and invoicing, proficiency in Excel and reporting tools, strategic thinking, problem-solving skills, and an ownership mindset are essential. Strong presentation skills, high bias for action, customer obsession, familiarity with wellness products, and a passion for improving employee health and engagement through innovative programs are preferred attributes for this role.,

You will play a vital role as the Automation Specialist Procedure Owner within the Enterprise Cloud Services (ECS) organization at SAP. Your primary responsibility will be to develop and implement robust, highly automated, and downtime-optimized lifecycle management processes. This position is crucial in enhancing integration scenarios and operational processes to support the rapid growth of RISE with SAP. Your main goal will be to increase automation and process stability, thereby reducing manual intervention and lowering the total cost of ownership (TCO). By achieving this objective, you will enable faster service delivery to our customers. Your role will involve collaborating closely with various teams to streamline procedures, improve efficiency, and drive innovation in automation technologies. You will be at the forefront of implementing cutting-edge solutions that not only enhance operational efficiency but also contribute to the overall success of the organization. Your contributions will play a key role in ensuring that SAP continues to deliver high-quality services to its global customer base. In this dynamic environment, you will have the opportunity to work with a diverse and talented team that is committed to personal development and creating a workplace that values differences and promotes flexibility. SAP fosters a culture of inclusion, well-being, and flexibility, where every individual is empowered to perform at their best. As part of a purpose-driven and future-focused company, you will be encouraged to unleash your full potential and contribute to creating a better and more equitable world. At SAP, we believe in the power of diversity and are committed to providing equal opportunities for all individuals. We embrace a culture of inclusion that values the unique capabilities and qualities that each person brings to the table. As an equal opportunity employer, SAP is dedicated to creating a work environment where everyone, regardless of background, can thrive and succeed. We offer accessibility accommodations to applicants with disabilities and are committed to providing a supportive and inclusive workplace for all employees. If you are passionate about driving innovation, automation, and operational excellence, this role offers a unique opportunity to make a significant impact within a forward-thinking organization. Join us at SAP and be part of a team that is dedicated to helping the world run better through cutting-edge technology and collaborative teamwork.,

As a Risk & Control Advisory Manager at Maersk, you will play a crucial role in contributing to the development and implementation of the global risk and control framework. Working closely with other GRC functions and key stakeholders, you will be at the forefront of ensuring a robust internal control culture in alignment with Maersk's values. Your responsibilities will include identifying key business, fraud, and financial reporting risks, designing and implementing effective controls across all business units to maintain consistency throughout the Maersk Group. You will also be responsible for continuously monitoring risks, reinforcing mitigation strategies including root cause analysis, and driving the development of risk and internal controls culture in the first line of defence. In this role, you will be a change agent, implementing controls that mitigate prioritized risks following Maersk GRC standards. Additionally, you may be involved in various assignments such as internal audits, fraud investigations, acquisition due diligence, or strategic development projects to support the business needs. The ideal candidate for this role should possess an ACA or equivalent professional qualification along with 10+ years of experience in a large multinational organization or Big 4 accounting firm. Internal audit experience and familiarity with companies in the industry would be beneficial. You should have a track record of working with senior management in a globally operating company, solid practical experience in risk management, internal controls, and business processes. Proficiency in financial/operational systems and tools, preferably with hands-on SAP user experience, is essential for success in this role. Maersk values diversity and considers it a strength in building high-performing teams. We are committed to supporting your needs during the application and hiring process, so please feel free to reach out for any necessary accommodations via email at accommodationrequests@maersk.com.,

As an IT Technology Services Senior Specialist at SAP, you play a crucial role in enabling the delivery of robust, downtime-optimized, and highly automated lifecycle management activities within ECS. Your responsibilities include taking ownership of integration scenarios and operational processes, especially focusing on increasing automation in the Business Continuity area across multi-cloud platforms like AWS, Azure, and Google Cloud Platform. You will work on enhancing automation for Hana, Sybase ASE, DB2 databases, High Availability solutions, Pacemaker/Cluster setup, and integration scenarios to streamline operations, reduce manual effort, lower TCO, and deliver faster services to customers. Your role involves driving standardization and automation to support the operations teams in delivering high-quality services to customers. You will collaborate with a global team of experts and architects within ECS and the development organization, contributing to strategic projects aimed at introducing new technologies and tools in the environment. SAP Enterprise Cloud Services focuses on accelerating and simplifying customers" business transformation by ensuring the availability, security, and resilience of their SAP ERP value stack on various cloud infrastructures. You will be part of a team dedicated to transforming customers into cost-effective intelligent cloud enterprises while maintaining a high level of service quality. At SAP, we are committed to fostering a culture of inclusion, prioritizing health and well-being, and offering flexible working models to empower all employees to perform at their best. We believe in leveraging the unique capabilities and qualities of each individual to drive innovation and success. As an equal opportunity workplace, SAP provides accessibility accommodations to applicants with disabilities and upholds the values of Equal Employment Opportunity. If you are passionate about utilizing technology to drive operational efficiency, automation, and customer satisfaction in a collaborative and diverse environment, this role at SAP offers a rewarding opportunity to contribute to the company's purpose-driven and future-focused mission. (Note: This Job Description is a standard summary based on the provided job details. It does not include specific requirements under "What you'll do" and "What you bring" sections as they were not provided in the job description.),

Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in project management. Experience in Data Analytics, Metrics, queries, and reports with a focus on operational processes. Preferred qualifications: Excellent Cross-Functional Collaboration, problem-solving, thinking, and Process Improvement skills. Excellent communication and people management skills. Responsibilities: Track privacy operations metrics, identify review trends, and produce regular reports for leadership. Collaborate with functional stakeholders to evaluate a variety of support requests from different teams to recommend actions or develop related plans for addressing such requests. Manage technical integrations with existing privacy review workflows, applying customization where appropriate. Identify and contribute to continuous improvement initiatives that help drive optimal quality in operational programs.

As a Procedure Owner at SAP, you will play a crucial role in strengthening our ECS Delivery Productization team. Working alongside a team of experts and architects, your primary focus will be on standardizing and optimizing end-to-end operations processes in close collaboration with our development organization. Utilizing your strong knowledge of SAP system operations, you will drive tool and procedure standardization and automation in the NetWeaver & Database domain, encompassing multi-cloud aspects such as AWS, Azure, and Google Cloud Platform with a particular emphasis on Monitoring integration. Your responsibilities will include taking ownership of integration scenarios, enhancing operational processes, promoting standardization and automation to enhance efficiency, understanding and improving cost structures, as well as engaging with operation teams to continuously enhance processes and tools, including requirements engineering. Your role as a Procedure Owner will enable the delivery of robust, downtime-optimized, and highly automated lifecycle management activities within ECS. At SAP, we value collaboration, learning, and development, and offer a caring team environment where individual contributions are recognized and various benefit options are available for you to choose from. If you are motivated, have a passion for driving operational excellence, and thrive in a dynamic and innovative work environment, we invite you to bring out your best at SAP.,

You are a detail-oriented and proactive Associate Manager - BIOps Program Management responsible for supporting and optimizing Business Intelligence Operations (BIOps) programs. Your role involves leveraging your expertise in BI governance, data analytics, cloud-based BI platforms, automation, and operational processes to implement scalable BIOps strategies, enhance BI platform performance, and ensure the availability, reliability, and efficiency of enterprise analytics solutions. Your responsibilities include managing and maintaining BIOps programs to align with business objectives, data governance standards, and enterprise data strategies. You will contribute to implementing real-time monitoring, automated alerting, and self-healing capabilities to improve BI platform uptime and performance. Furthermore, you will support the development and enforcement of BI governance models, operational frameworks, and execution roadmaps for seamless BI delivery. Collaborating closely with cross-functional teams such as Data Engineering, Analytics, AI/ML, CloudOps, and DataOps, you will execute Data & Analytics platform strategies to foster a data-first culture. You will provide operational support for PepsiCo's Data & Analytics program and platform management to ensure consistency with global data initiatives. Additionally, you will assist in enabling proactive issue identification, self-healing capabilities, and continuous platform sustainment across the PepsiCo Data Estate. Your role also involves ensuring high availability and optimal performance of BI tools like Power BI, Tableau, SAP BO, and MicroStrategy. You will contribute to real-time observability, monitoring, and incident management processes to maintain system efficiency and minimize downtime. Working closely with various teams, you will optimize data models, enhance report performance, and support data-driven decision-making. To excel in this role, you should possess 7+ years of technology work experience in a large-scale global organization, preferably in the CPG industry. Additionally, you should have 7+ years of experience in the Data & Analytics field, exposure to BI operations and tools, and 4+ years of experience in a leadership or team coordination role. Your ability to empathize with customers, prioritize their needs, and advocate for timely resolutions will be crucial. Furthermore, your passion for delivering excellent customer experiences, fostering a customer-first culture, and willingness to learn new skills and technologies will drive your success in this dynamic environment. Your strong interpersonal skills, ability to analyze complex issues, build cross-functional relationships, and achieve results in fast-paced environments will be essential. Your familiarity with cloud infrastructure, BI platforms, and modern site reliability practices will enable you to support operational requirements effectively. By leveraging your expertise and collaborating with stakeholders, you will contribute to the operational excellence of BI solutions and enhance system performance. Overall, your role as an Associate Manager - BIOps Program Management will involve supporting and optimizing BIOps programs, enhancing BI platform performance, and ensuring the availability, reliability, and efficiency of enterprise analytics solutions. Your proactive approach, technical expertise, and collaboration with cross-functional teams will be instrumental in driving operational excellence and fostering a data-first culture within PepsiCo.,

You are a detail-oriented and proactive Associate Manager - BIOps Program Management who will be responsible for supporting and optimizing Business Intelligence Operations (BIOps) programs. Your role will involve implementing scalable strategies, improving BI platform performance, and ensuring the availability, reliability, and efficiency of enterprise analytics solutions. You will assist in managing and maintaining BIOps programs to ensure alignment with business objectives, data governance standards, and enterprise data strategies. Additionally, you will contribute to the implementation of real-time monitoring, automated alerting, and self-healing capabilities to enhance BI platform uptime and performance. Your responsibilities will include supporting the development and enforcement of BI governance models, operational frameworks, and execution roadmaps for seamless BI delivery. You will also assist in standardizing and automating BI pipeline workflows, report generation, and dashboard refresh processes to improve operational efficiency. Collaboration with cross-functional teams, including Data Engineering, Analytics, AI/ML, CloudOps, and DataOps, will be crucial to executing Data & Analytics platform strategies and fostering a data-first culture. You will provide operational support for PepsiCo's Data & Analytics program and platform management to ensure consistency with global data initiatives. Your role will also involve ensuring high availability and optimal performance of BI tools such as Power BI, Tableau, SAP BO, and MicroStrategy. You will contribute to real-time observability, monitoring, and incident management processes to maintain system efficiency and minimize downtime. Working closely with various teams, you will support data-driven decision-making efforts and coordinate with IT, business leaders, and compliance teams to ensure BIOps processes align with regulatory and security requirements. Furthermore, you will provide periodic updates on operational performance, risk assessments, and BIOps maturity progress to relevant stakeholders. You will support end-to-end BI operations, maintain service-level agreements (SLAs), engage with subject matter experts (SMEs), and contribute to developing and maintaining operational policies, structured processes, and automation to enhance operational efficiency. Your qualifications should include 7+ years of technology work experience in a large-scale global organization, 7+ years of experience in the Data & Analytics field, exposure to BI operations and tools, and experience working within a cross-functional IT organization. Additionally, you should have 4+ years of experience in a leadership or team coordination role, the ability to empathize with customers, prioritize customer needs, and advocate for timely resolutions, among other skills and qualities mentioned in the job description.,

As a Lead - Terminal Operations at Adani Airports Holding Limited, your primary responsibility is to oversee the strategic direction, management, and optimization of terminal operations. You will be tasked with developing and implementing operational plans, leading a team, enhancing passenger experience, driving process improvements, and fostering strong stakeholder relationships to ensure efficient and seamless terminal operations. Your key responsibilities will include: - Developing and implementing comprehensive aviation safety programs in compliance with regulatory requirements and industry best practices. - Leading and mentoring a team of safety professionals to ensure adherence to safety standards. - Conducting regular safety audits, risk assessments, and inspections to identify and mitigate potential hazards and risks. - Collaborating with cross-functional teams to integrate safety measures into operational processes and projects. - Staying updated with industry developments and regulatory changes to adjust safety protocols and procedures proactively. - Preparing and presenting safety reports, findings, and recommendations to senior management and regulatory authorities. - Promoting a safety culture through awareness, training, and continuous improvement initiatives across the organization. - Participating in incident investigations, analyzing root causes, and recommending preventive measures. - Ensuring emergency preparedness and response plans are regularly reviewed, tested, and updated. - Driving continuous improvement in safety performance through data analysis and collaboration with relevant stakeholders. To be successful in this role, you should have: - 12-15 years of experience in aviation safety or a related field. - Demonstrated experience in developing and implementing safety programs in an airport environment. - A proven track record of leading safety initiatives and managing a team of safety professionals. Education Qualifications: - Bachelor's degree in Aviation Management, Safety Engineering, Aerospace Engineering, or a related field. - Advanced certification in Aviation Safety Management or a relevant field is preferred. Certifications Required: - Certified Aviation Safety Professional (CASP). - Additional certifications in safety management systems or risk assessment are advantageous.,

As an experienced and visionary Chief Operating Officer (COO) at our fast-growing organization specializing in advanced air purification and filtration technologies, you will play a critical role in driving strategic growth, ensuring operational excellence, and fostering a culture of innovation and accountability. Your key responsibilities will include overseeing engineering, manufacturing, supply chain, project management, quality assurance, and customer support functions. You will be responsible for developing and implementing operational strategies aligned with organizational goals and growth plans. Leading initiatives for process optimization, efficiency improvement, and cost reduction while maintaining high product quality will be crucial. Collaboration with R&D and product development teams to ensure timely delivery of innovative solutions is essential. Additionally, you will manage budgeting, forecasting, and resource allocation for all operational departments and define and track KPIs to monitor performance and drive continuous improvement. Building and leading high-performing cross-functional teams with a focus on accountability and innovation, managing relationships with vendors and external partners, and ensuring full compliance with regulatory requirements, safety standards, and internal policies will also be part of your responsibilities. Supporting the CEO in business planning, risk management, and scaling operations sustainably, as well as promoting a culture of collaboration, transparency, and operational discipline throughout the organization, will be key aspects of your role. To qualify for this position, you should have a B.Tech in Mechanical, Electrical, Industrial Engineering, or Operations Management, with an MBA specializing in HR or Finance preferred. You should possess 15+ years of progressive experience in engineering or operations roles, ideally within manufacturing, industrial, or technology-driven sectors. Key competencies required for this role include strategic leadership with strong execution capabilities, deep knowledge of operational processes, engineering functions, and quality systems, proven experience in leading, mentoring, and retaining high-performing teams, financial and project management acumen with a data-driven approach, and excellent communication, interpersonal, and stakeholder management skills. In the first 6-12 months, your key performance indicators (KPIs) expectations include increasing operational efficiency by 15-20%, maintaining or reducing operational costs within budget, ensuring 90%+ on-time project and product deliveries, building and retaining a strong operations leadership team, achieving customer satisfaction scores above 90%, and maintaining 100% compliance with safety and regulatory standards. In addition to the challenging yet rewarding responsibilities, the perks and benefits of this role include the opportunity to work with a dynamic, innovative leadership team, learning and professional growth opportunities, competitive compensation, and a performance-driven culture.,

You will be responsible for developing and implementing efficient operational processes for the division within the Agri Business Group in Mumbai. Your main tasks will include analyzing existing processes to identify areas for improvement, streamlining, and automation. You will collaborate with various departments and stakeholders within the bank to ensure smooth coordination of processes. Furthermore, you will communicate process changes, updates, and improvements to all relevant stakeholders and conduct training sessions for employees to ensure adherence to operational processes. Monitoring and evaluating process performance to identify improvement areas and developing corrective action plans will also be part of your responsibilities. You will be required to prepare reports and metrics to track process performance and present results to senior management. The ideal candidate should have a bachelor's or master's degree in business administration, finance, or a related field, along with relevant experience in banking operations or process management. Strong communication skills, analytical abilities, a proactive attitude, and the capability to interact effectively with internal stakeholders are essential. Moreover, candidates should possess a good understanding of existing banking processes, regulatory requirements, and industry best practices. This position requires a postgraduate degree with 5 to 6 years of experience in the field.,

As the Head of Environmental Consents in the Earth & Environment discipline at UK GCC, you will be the key point of contact for the UK-based business. Your role will involve direct liaison with Environmental Consent business directors for commercial management and reporting, workload forecasting, and planning of resources for the team. You will supervise and direct local delivery to support projects across the Environmental Consents portfolio. Additionally, you will assist in the professional and technical development of Environmental colleagues. Your responsibilities will include providing operational and technical leadership in coordinating and successfully delivering work across various Environmental Consent service lines. This includes Environmental Planning, Environmental Impact Assessment, Sustainability Appraisal, and Strategic Environmental Assessment, supporting infrastructure development and other projects in the UK and elsewhere. You will ensure client satisfaction, provide support in the production of outputs as required, and lead local Environmental Consents teams to achieve team development, career progression, and satisfaction. As the face of the India-based Environmental Consent team, you will represent the interests of the team you lead. You should have a proven track record of leadership in projects and teams, providing consultancy services at a high level to clients. Strong project management skills are essential, including successful management of larger, multiple, and complex projects. You must possess excellent commercial skills, drive commercial excellence within projects and teams, and provide technical oversight and guidance to people, teams, proposals, and projects. Moreover, you will be responsible for producing clear and well-written bid documents and reports, communicating professionally and concisely with clients and colleagues. You will maintain a high-quality standard of work from all team members through robust review and constructive feedback. Promotion of WSP Vision and Values, active promotion of the UK iCRC Charter, and ensuring alignment of the iCRC consent team with the wider UK business are key aspects of your role. Your qualifications should demonstrate a client and external focus, maintaining strong colleague relationships, contributing to client satisfaction, and knowledge sharing internally and externally. People management skills are crucial, including inclusively leading people, inspiring and motivating staff, managing through change, and developing succession plans. Additionally, you should focus on business aspects such as Health and Safety, commercial performance, quality of technical outputs, budget management, and mentorship in agreed systems and processes. In conclusion, as the Head of Environmental Consents, you will play a pivotal role in leading and managing the Environmental Consent team, ensuring successful delivery of projects, client satisfaction, and continuous improvement in operational processes and team performance.,

As an Associate in the Hedge Fund Accounting team at JPMorgan Alternative Fund Services, you will play a crucial role in managing client allocation, motivating staff, and ensuring timely completion of all fund accounting functions. Your responsibilities will include maintaining relationships with internal departments, streamlining operational processes, and reporting to senior management. Additionally, you will participate in special projects, oversee the development of fund accounting procedures, and contribute to the efficiency and excellence of the team. You will be accountable for overseeing client allocation and workflow, providing guidance to team leaders, and ensuring that all fund accounting tasks are executed promptly while upholding high-quality standards to deliver premium service to clients. Building and sustaining relationships with internal departments, reviewing daily controls, and communicating any procedural changes to your teams will be essential aspects of your role. Your role will involve streamlining operational processes to mitigate risks, enhance efficiency, and taking ownership of any issues that arise by escalating them when necessary. Reporting to senior management and addressing ad hoc issues, you will also engage in presentations to potential clients, stay updated on regulatory changes and industry developments, and contribute to special projects by setting goals and executing strategies within the department. Furthermore, you will be responsible for creating, maintaining, and updating procedures related to Fund Accounting Operating model, including analysis, design, and execution. Your qualifications should include a minimum of 8 years of relevant experience in the Fund Accounting industry, evidence of significant career progression and academic qualifications in accounting. Proficiency in process improvement methodologies, teamwork, multitasking, and dealing with complex operating models will be crucial for success in this role. Strong interpersonal, organizational, and analytical skills, along with a proactive approach to work, excellent communication abilities, and technical knowledge of the Fund industry dynamics are highly desirable traits.,