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Training Specialist

4 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Position Type: Full-TimeWork Type: Remote Role

Company Description

We are a product based company that provides comprehensive software solutions for research facilities in Universities and Institutions worldwide.Please visit www.IdeaElan.com for more information.We are looking for a Training Specialist with 2–4 years of experience who can quickly understand and learn our SaaS platform. The ideal candidate will have a passion for educating others, creating engaging training materials, and delivering impactful training sessions to internal teams and external users.

Key Responsibilities

  • Understand and learn our SaaS product and features in detail.
  • Develop training materials, documentation, and video tutorials.
  • Conduct onboarding and refresher training for internal staff and clients.
  • Collaborate with product and support teams to stay updated on platform changes.
  • Collect feedback and update training content regularly.

Required Experience

  • Quick learning ability, especially in SaaS platforms.
  • Strong presentation and communication skills.
  • Experience in creating training materials and user guides.
  • Ability to manage multiple training sessions and timelines.
  • Basic understanding of customer success and support functions

Working Hours

This is a full-time remote position that requires availability during 2:00 PM IST – 11:00 PM IST.Skills: user guide development,communication,presentation skills,saas,communication skills,training material creation,training,customer success understanding,time management,saas platforms

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Idea Elan
Idea Elan

Digital Innovation/Consulting

San Francisco

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