Training Manager

Role & responsibilities

1. Training Strategy Development:

a. Design and implement a regional training strategy aligned with the global SAP S/4HANA deployment plan.

b. Assess training needs by collaborating with business units, IT teams, and other stakeholders.

2. Curriculum Design and Development:

a. Develop role-based training curriculum covering all relevant modules and processes.

b. Utilize a blend of training methods, including instructor-led sessions, e-learning modules, workshops, and hands-on labs.

3. Training Design and Development

a. Align with hub and local teams to drive local content creation

b. Support training content creation in alignment with global training team

4. Training Delivery and Coordination:

a. Oversee the scheduling and delivery of training sessions across multiple countries in the APAC region. ZEISS classification: Restricted

b. Ensure the availability of training materials, environments, and resources.

5. Stakeholder Engagement:

a. Collaborate with global training teams to align regional training initiatives with global standards.

b. Engage with regional business leaders to secure support and resources for training activities.

6. Quality Assurance and Continuous Improvement:

a. Establish metrics to assess the effectiveness of training programs.

b. Gather feedback from participants and stakeholders to continuously improve training content and delivery methods.

7. Change Management Support:

a. Work closely with the Change Management team to address resistance and promote user adoption.

b. Develop communication plans to keep stakeholders informed about training schedules and updates.

8. Budget Management:

a. Manage the training budget, ensuring cost-effective use of resources. b. Negotiate contracts with external training providers as needed.

Preferred candidate profile

• Bachelors degree in business administration, Information Technology, or a related Training field.

• Minimum of 8 years of experience in training, development, and change management, with at least 3 years focused on SAP

• Proven track record of managing large-scale training programs across multiple countries (APAC region experience is a big plus).

• Strong experience in change management and promoting user adoption • Experience of design and delivery of SAP training using SAP EnableNow • Experience leading and developing training teams

• Demonstrated leadership skills to manage regional training teams

• Exceptional communication and presentation skills.

• Strong project management and organizational abilities.

• Proficiency in e-learning development tools and Learning Management Systems (LMS).

• Ability to work effectively in a multicultural and diverse environment. Fluent in English, both written and spoken

• A pragmatic, proactive, dynamic, open-minded, flexible, and independent personality