Posted:1 month ago|
Platform:
Work from Office
Full Time
Age: Upto 50 Yrs
Salary: 55k-60k
Location: Kolkata
Design and implement training programs for retail sales associates, showroom executives, and new joiners
Develop SOPs for showroom behavior, grooming standards, and customer service excellence
Evaluate individual and team performance through assessments, role plays, and feedback sessions
Coordinate with HR and Store Managers for onboarding and continuous development programs
Prepare training materials, manuals, presentations, and handouts
Monitor effectiveness of training via mystery shopping, KPIs, and customer feedback
Mentor underperforming team members and provide 1-on-1 coaching when required
Bachelor s degree in Business, Retail Management, or a related field
Strong communication, presentation, and leadership skills
Ability to train, motivate, and manage a diverse sales team
Fluent in English.
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