Training Manager

Job Description

A Restaurant Training Manager is responsible for developing and implementing training programs to enhance employee skills and performance in a restaurant setting. This includes assessing training needs, creating training materials, delivering training sessions, and evaluating the effectiveness of training programs. They also play a key role in maintaining a positive and productive work environment. Here's a more detailed breakdown of the responsibilities: Core Responsibilities: Identifying Training Needs: Assess the skills gaps and knowledge requirements of restaurant staff through various methods like job analysis, performance reviews, and feedback from managers. Developing Training Programs: Design and create training materials, including presentations, manuals, and online resources, tailored to specific roles and skill levels. Delivering Training: Conduct training sessions, workshops, and on-the-job coaching for both new hires and existing employees. Evaluating Training Effectiveness: Monitor the impact of training programs on employee performance, guest satisfaction, and overall restaurant operations. Maintaining Training Records: Keep accurate records of training attendance, completion, and any relevant certifications. Staying Up-to-Date: Keep abreast of the latest training trends, best practices, and industry standards to ensure training programs remain relevant and effective. Key Skills and Qualifications: Experience: Proven experience in developing and delivering training programs, preferably in the hospitality or restaurant industry. Communication Skills: Excellent written and verbal communication skills to effectively convey information and facilitate training sessions. Leadership and Coaching Skills: Ability to motivate, guide, and mentor employees to improve their performance. Organizational Skills: Strong organizational and time management skills to manage multiple training initiatives and resources. Problem-Solving Skills: Ability to identify and address training-related issues and find effective solutions. Technical Skills: Proficiency in using technology and training tools, such as Microsoft Office Suite and learning management systems. Knowledge of Restaurant Operations: Familiarity with restaurant procedures, food safety standards, and customer service best practices. Job Type: Full-time Pay: ₹16,023.03 - ₹66,854.73 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Work Location: In person