261020 Training Jobs - Page 27

AV-301597 Rohtak,Haryāna,India Vollzeit Unbefristet 48 eCommerce Solutions Blue Dart Express Limited Executive - Operation Job Title Executive - Operations Function Operation Reporting to Area Operation Head Responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Service Center . Responsible for ensuring timely pickup of shipments from the customers and connecting them onto the network as per the set cut offs Key Responsibilities Responsibilities Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service center inbound operations Monitor the daily in scan and out scan of shipments and related paperwork Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly Conduct daily staff briefings, including communication regarding any operational changes, route changes etc Check and hand over delivery sheets to the delivery staff Ensure safe, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc Handle all exception cases at the service center and communicate the same to Hubs, Origins and Customer Services for resolution aily basis recheck exceptions of the previous day and ensure follow up of the same Ensure safe handling of all shipments at the service center and report any damaged cases to the origin Handle security exceptions in the service center along with the security team Conduct regular audits of deliveries and status updates to ensure correctness of information flow to clients Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff/ PDA Ensure daily updation, allocation and collection OTM machines for deliveries. Collect COD cash collected by the delivery staff, cross check the same with the delivery sheet and submit the same to the branch cashier Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programmes designed centrally Ensure adequate manning in terms for full-time employees, PDAs etc Generate and maintain MIS related to the service center Operational Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre outbound operations Monitor the daily in scan and out scan of shipments and related paperwork Conduct daily staff briefings, including communication regarding any operational changes, route changes etc Distribute pickups among the team and ensure timely pickups from regular customers as per the agreed cut-off times Reduce nil pickup wastages among regular pickup clients through feedbacks, visits to clients, teleinteraction & overall monitoring of staff wise productivity Ensure correctness of cash sale bookings in terms of pick up address, pickup times etc; Report pickup exceptions to Customer Service /Sales as feedback Ensure timely and correct data capture for all pickups Ensure timely deposit of the cash sales amount collected to accounts Ensure timely connection of outbound loads onto hubs /warehouse to enable delivery commitments Monitor and review operations processes on sorting and bagging of shipments Monitor expenses by way of adherence to vehicle log checks daily and ensure timely reimbursement of fuel conveyance expenses to staff Audit of AWBs (Air Way Bills) to detect AWB filling errors and data entry errors for improvement Monitor Net Service Levels and take corrective actions, if any Support sales in bills distribution & collections Ensure safe handling of all shipments at the service center; Handle security exceptions in the service center along with the security team Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programs designed centrally Ensure adequate manning in terms for full-time employees, PDAs etc Generate and maintain MIS related to the service center People Provide direction, guidance and support to employees to help them discharge their duties effectively

About the Role: Grade Level (for internal use): 08 S&P Global – Corporate About the Role: Infrastructure Engineer I – Salesforce Release Engineer, Copado The Team: Our DevOps team integrates development and operations to streamline the software delivery lifecycle. We manage version control, automate Copado CI/CD pipelines, and ensure smooth, secure deployments with minimal disruption. This collaborative approach enhances efficiency, reduces errors, and accelerates innovation within the Salesforce ecosystem. Responsibilities and Impact: Plan and execute scheduled releases for multiple Salesforce instances using Azure DevOps, Git and Copado Manage proper tracking of released components in version control Own and continually improve the release process by documenting release issues and developing plans to improve process or automation Prepare release notes and communicate release status to stakeholders and project teams Work closely with development staff to resolve build problems and merge conflicts Responsible for maintaining consistency between Salesforce sandbox environments, from Development through QA, UAT and Production Build and maintain a CI/CD pipeline with a focus on quality gates and required approval processes What We’re Looking For: Basic Required Qualifications: Understanding of Salesforce deployment tools like Change Sets, Ant, SFDX, or release management platforms such as Copado. Basic knowledge of version control systems such as Git for managing metadata and code changes. Familiarity with Salesforce environments (Dev, QA, UAT, Prod) and coordinating release cycles. Good communication skills to collaborate with developers, admins, testers, and business teams. Additional Preferred Qualifications: Copado Certifications Salesforce Admin Salesforce metadata knowledge What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group) Job ID: 318346 Posted On: 2025-08-24 Location: Hyderabad, Telangana, India

Company Description FASO, launched by KPR Mill Limited in 2019, is a brand dedicated to offering 100% super fine combed organic cotton products that are skin-friendly, smooth, soft, and luxurious. KPR Mill Limited is a leading textile conglomerate in India with a diversified business focus, consistently ranked among the top 500 listed companies in India. FASO supports the sustainable fashion movement, aiming to drive change towards greater ecological integrity in fashion products and systems. The brand is committed to providing customers with lasting comfort and durability in both innerwear and athleisure. FASO also empowers farmers by producing their innerwear from organic cotton, contributing to the preservation of the environment. Role Description This is a full-time on-site role for a Sales and Marketing Specialist located in Coimbatore. The Sales and Marketing Specialist will be responsible for developing and implementing sales strategies, managing customer relationships, and providing exceptional customer service. This role includes training sales staff, overseeing sales operations, and managing sales targets and performance. The Specialist will also contribute to marketing campaigns and initiatives to drive brand awareness and product sales. Qualifications Communication and Customer Service skills Experience in Sales and Sales Management Ability to train and motivate sales staff Excellent interpersonal and organizational skills Proven track record in achieving sales targets Bachelor's degree in Marketing, Business Administration, or related field is preferred Experience in the textile or fashion industry is a plus

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Summary This role could be based in India and China. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based. Key Responsibilities Oversees the execution of functional standards and best practices and provide technical assistance to the members of their Chapter. Responsible for the quality of the code repository where applicable. Prioritises and makes available capacity for technical debt. Responsible for executing the Hive's product vision together with the CPO and working with the CPO to communicate the Technology vision and roadmap Works to drive technology convergence and simplification across the chapter Design, develop, and maintain automated test scripts using industry-standard tools and frameworks. Collaborate with software developers, business analysts, and product owners to understand test requirements and acceptance criteria. Implement automated testing solutions for web, mobile, and desktop applications, including functional, regression, and performance testing. Execute automated test suites, analyze test results, and report defects to the development team. Integrate automated tests into the continuous integration and delivery pipeline to ensure rapid and reliable software releases. Monitor automated test execution and troubleshoot test failures to identify root causes and resolve issues. Maintain test automation frameworks and infrastructure, including version control, test data management, and test environment setup. Participate in code reviews, sprint planning, and retrospective meetings to provide input on testability, quality, and automation opportunities. Stay updated on emerging technologies, tools, and best practices in test automation and quality assurance. Ability to work independently and as part of a team in a fast-paced environment. Strategy Play a pivotal role in shaping the organization's quality assurance strategy - automated testing practices will contribute to improving software quality, accelerating release cycles, and enhancing customer satisfaction. Thought leadership and evangelist on emerging technologies, evaluate new tools and techniques and implement best practices to enhance automation effectiveness and efficiency. Empower the engineers within the subdomain with the right tools and practice to improve SDLC process efficiency - with focus on quality assurance, developer experiences, automation, and performance engineering, with speed, scalability, and stability in mind. Enforce and streamline sound development practices. Establish and maintain effective governance processes including training, advice, and support, to assure the classic pay product is developed, implemented, and maintained aligning with the Group's standards Develop success metrics for the chapter - e.g. test coverage, defect detection rate, test execution time, and release frequency to track progress and evaluate the impact of automated testing on organizational goals. Business Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. Engineering). Responsible for balancing skills and capabilities across teams (squads) and hives in partnership with the Chief Product Owner & Hive Leadership, and in alignment with the fixed capacity model. Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends. Provide leadership and technical expertise for the subdomain to achieve goals and outcomes Processes Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service. Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team. Follows the chapter operating model to ensure a system exists to continue to build capability and performance of the chapter. Chapter Lead may vary based upon the specific chapter domain its leading. People & Talent Accountable for people management and capability development of their Chapter members. Reviews metrics on capabilities and performance across their area, has improvement backlog for their Chapters and drives continual improvement of their chapter. Focuses on the development of people and capabilities as the highest priority. Work closely with developers, product owners, and business analysts to understand requirements, provide feedback on testability, and ensure comprehensive test coverage. Foster a culture of innovation, transparency, and accountability end to end in the subdomain while promoting a "business-first" mentality at all levels Develop and maintain a plan that provides for succession and continuity in the most critical delivery and management position Risk Management Responsible for effective capacity risk management across the Chapter with regards to attrition and leave plans. Ensures the chapter follows the standards with respect to risk management as applicable to their chapter domain. Adheres to common practices to mitigate risk in their respective domain. Identify high-risk areas, prioritize test automation efforts, and implement effective testing strategies to minimize project risks. Regulatory & Governance Display exemplary conduct and live by the Group's Values and Code of Conduct. Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g. SCB governance standards, ESDLC etc) Key stakeholders Chapter Area Lead Sub-domain Tech Lead Product Specialists Business leads / Product owners Other Responsibilities Embed Here for Good and Group's brand and values in the digital sales/commerce team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Skills And Experience Programming & Scripting OS Network Fundamentals Security Fundamentals Database Fundamentals Test automation tools CI / CD Service virtualization Agile Methodologies Qualification Experience in global diverse organisation in building overall capability and technical expertise Ability to articulate the overall vision for the Chapters and ensure upskilling of the organisation holistically Experience in identifying skill gaps and mitigate risks to deliverables Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). 8+ years of experience in software quality assurance, with a focus on test automation and service virtualization. Proficiency in programming languages such as Java, Python, or JavaScript. Hands-on experience with test automation tools and frameworks such as Selenium, Appium, Ruby, Cypress, or Robot Framework. Strong understanding of software testing principles, methodologies, and best practices. Experience in Behavioural Driven Design Experience and proficiency in service virtualization tools like CA LISA, SoapUI etcCoding Experience and proficiency in test data management tools Experience and proficiency in mobile app / web UI test automation tools like Appium, Espresso etc Experience and proficiency in API testing methodologies and tools like APIgee, Jmeter, Postman etc Experience in application security and performance testing methodologies Experience with continuous integration and delivery tools such as Jenkins, ADO, Travis CI, or GitLab CI. Knowledge of version control systems (e.g., Git) and issue tracking systems (e.g., Jira). Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills. Ability to work independently and as part of a team in a fast-paced environment About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Summary Key responsibilities - Multiple Application management/Support with good Technical knowledge in DOTNET/Java, IBM Db2/Oracle, Windows, Linux. Expectation to have Good communication skill. Strategy To understand the Application functionality and support multiple applications Business Ability to handle Business stakeholders with good communication skill Processes Change management/ Incident management process to be followed. People & Talent The Candidate should have good Technical knowledge to start the work immediately, the candidate should be able to work under pressure as he/she has to manage critical time bound application support. Candidate should possess knowledge in the required software essential to start work immediately. Expected to have good oral/written communication skill Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group's brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills And Experience ITIL Certification preferred Candidate to have Good Software skills and training Expected to have Banking Domain Knowledge Qualifications MicroServices Springboot JAVA PL/SQL, ORACLE Linux Windows Python About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

About Us NXDigita / ResourceIndia Council is India’s leading internship incubation platform, connecting engineering students with authentic paid internships, real-world projects, and corporate mentorship. We are redefining how India’s next 1 crore professionals gain employability, experience, and career success. Role Overview We are seeking a dynamic Business Development manager/in charge to spearhead our Internship Incubation Program . The ideal candidate will build strategic partnerships with engineering colleges, training institutes, and corporates to drive enrollments, internship opportunities, and placement success. Key Responsibilities College Partnerships (B2B): Build strong relationships with engineering colleges across Tamil Nadu. Onboard colleges into our Internship Incubation model. Conduct seminars, workshops, and MoU signings with institutions. Corporate Partnerships (B2B2C): Identify and onboard companies willing to host interns. Manage hiring partnerships, internship pipelines, and placement agreements. Negotiate hosting fees and hiring success fees. Student Engagement (B2C): Promote internship programs directly to students via seminars, webinars, and career fairs. Ensure students understand the benefits: paid internships, free laptops, mentorship, and career outcomes. Drive student enrollments into premium programs. Revenue Growth: Achieve monthly and annual business targets through partnerships and student enrollments. Develop innovative models to scale across 400+ colleges in Tamil Nadu. Program Management: Coordinate with training teams (AI/ML, Full Stack, etc.) to deliver high-quality learning outcomes. Monitor student internship performance and maintain placement records. Qualifications & Skills Bachelor’s/Master’s Degree (MBA preferred). 3+ years of experience in Business Development / Training & Placements / EdTech / Corporate Relations . Strong network with colleges, training institutes, and corporate HR teams . Excellent communication, negotiation, and presentation skills. Proven ability to meet targets and build long-term partnerships. Passion for education, employability, and student success. What We Offer Attractive performance-based incentives in addition to salary. Opportunity to be part of India’s largest Internship Incubation ecosystem . Exposure to 400+ engineering colleges and top corporate partners. Growth-oriented career path with leadership opportunities. Career Impact As the Business Development Manager for the Internship Program, you will play a pivotal role in bridging the gap between talent and opportunity , reshaping employability in India, and impacting the careers of thousands of students every year.

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Summary This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based Coordinating with client and Testing team for ISO 20022 UAT and Production Testing. This includes end to end coordination and completeness of Testing. Identifies, investigates, and resolves client issues with S2B and H2H. Fields support calls, chat, email, and/or other communication from users with inquiries regarding S2B login, payment issues, reports generation and similar concerns. Key Responsibilities Business Leverage on the VoC process to understand client's needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage Processes Client Coordination Coordinating with client and Testing team for ISO 20022 UAT and Production Testing. This includes end to end coordination and completeness of Testing. Understanding and applying the ISO 20022 standard: This involves a deep understanding of the standard's structure, data elements, and message formats. Mapping requirements to ISO 20022: Gathering and analyzing business requirements related to ISO 20022 changes and ensuring alignment with payment systems and business processes. SWIFT Messaging Expertise: Applying knowledge of SWIFT payment messaging, including the transition from MT to MX (ISO 20022 XML) formats. Business Process Analysis: Analysing existing payment workflows and identifying areas for improvement due to the new ISO 20022 standards. Developing Functional Specifications: Creating detailed documentation for changes related to ISO 20022, including new message structures and data elements. System Integration: Working with technical teams to integrate ISO 20022 changes into payment platforms and systems. Stakeholder Collaboration: Engaging with various stakeholders, including product managers, technical teams, and CMO, to ensure alignment on ISO 20022 changes. Compliance and Testing: Ensuring compliance with ISO 20022 standards through testing and validation of payment systems. Risk Management Ensure process for client identification is clearly embedded. Ensure that all control reconciliation activities are conducted in a timely and accurate manner Governance Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Country Money Laundering Prevention Officer and Line Manager. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Internal Head of Client Services Group Client Service Account Managers RM's and Client Managers Senior Managers, Managers from other related departments. Client Services Managers PSS / Production Engineering team External All CCIB Clients Key personnel of companies Other Banks Other Responsibilities Strong understanding of the ISO 20022 standard and its application in the financial industry. Experience with SWIFT payment messaging and the MT to MX transition. Proficiency in business process analysis and functional specification development. Excellent communication and collaboration skills. Strong analytical and problem-solving skills. Project management skills. Ability to analyze complex data, identify potential issues, and propose solutions. Experience in the financial services industry, particularly with payment systems, is highly desirable. Preferable Client Service role experience for coordinating with end clients All S2B Technical (Channel) Enquiries, Request and Complaints are responded promptly via Inbound calls, email or Live chat and ensure the TAT is met in attending all the queries within cut off to be addressed the same day. Assisting customers with product setup by providing step by step guidance / instruction and resolving any technical issues they might experience. Following up with customers to ensure that reported technical difficulties have been resolved Troubleshooting, analyzing, and reporting any channel (S2b) errors, failures, or malfunctions to Technology and coordinating with them for a fix. Analyzing client feedback / Client data and advising management on areas of improvement Work together with other Technology teams to find solution to more complex issues and ensuring that the client issue is fixed. Provide detailed information about the products and services offered to the customers. From time-to-time Conduct Training for clients on Online channel and its features The staff must be well equipped in preparing all required performance related reports required by the Bank - daily, weekly, monthly etc. Projecting transaction volume to ensure sufficient capacity exists to meet service requirement at an optimal efficiency Training staffs to required skill and knowledge requirements by upskill the junior staffs to manage the enquiries, requests, and complaints independently The staff shall adhere to their Service Level & Metrics as detailed in the "CSG Metrics Guide" To assist the team responsible for implementing change to achieve market leadership in customer service. To manage the day-to-day delivery of Client Services, to deliver simply first-class service and efficiency whilst minimizing risk To work with the team and Line Manager team to meet and exceed service standards. Minimize contact rate/repeat call incidence/complaints of any kind and value adds contact by customers. Ensure appropriate internal controls and procedures are in place and clearly documented. Monitor the operation of such procedures and controls, and regularly review them to ensure they reflect changes in process, products, policies, and regulations. Ensure adherence to policies including escalation and compliance requirements. Ensure the team for all enquiries received are logged in the Global Enquiry management system and tracked until closure, adhering to the SLA set. Skills And Experience A bachelor's degree in information technology, or a similar field Prior experience in technical support would be a plus Scripting skills such as Python and Excel VBA would be a big plus Product/Processes knowledge in institutional/corporate banking systems would be a plus Sound client service banking operations experience with Online banking / channels Knowledge Qualifications A bachelor's degree in information technology, or a similar field A minimum of 10 years' experience working in Client Service Role, or a similar role Working knowledge of remote service tools and help desk application. Strong understanding of the ISO 20022 standard and its application in the financial industry Experience with SWIFT payment messaging and the MT to MX transition Proficiency in business process analysis and functional specification development. Project management skills Experience in the financial services industry, particularly with payment systems, is highly desirable. Computer literate with the ability to learn customer service software applications. Prior experience in technical support would be a plus Effective interpersonal and communication skills Good questioning skills Good analytical and problem-solving skills Able to recognize basic styles of customer behavior and how to adapt each style to create positive 'chemistry' Able to identify and manage both transactional and operational risks Ability to work under pressure Intermediate level product/processes knowledge Product/Processes knowledge in institutional/corporate banking systems would be a plus Scripting skills such as Python and Excel VBA would be a big plus Sound client service banking operations experience with Online banking / channels Knowledge Profile A genuine liking for people Enjoy working for and serving others Loves to solve problems Passion in technologies Ability to feel comfortable amongst strangers A good listener Make themselves understood when communicating with all kinds of people Pleasant disposition and able to control feelings that may create conflict Sensitivity towards people and ability to show compassion or empathy High self-esteem and confidence level Track record of competence Proactive rather than reactive A sense of belonging to a group of people or place A general sense of trusting others Strong social need Lead by example, being the Right Partner Complexity/Judgment Able to provide professional advice on client service products and services Able to analyze the clients' perspective in various situations and determine positive or negative behavior for opportunities to gain agreement Able to apply questioning skills for in-depth analysis attitudes, situations, problems, and priorities to determined optimum strategy on how to deal with them Freedom of Decision Making Type of differentiated services that suits the client based on structured analytical process Non-financial / financial compensation for service recovery purposes About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Summary This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based. Coordinating with client and Testing team for ISO 20022 UAT and Production Testing. This includes end to end coordination and completeness of Testing.Identifies, investigates, and resolves client issues with S2B and H2H. Fields support calls, chat, email, and/or other communication from users with inquiries regarding S2B login, payment issues, reports generation and similar concerns. Key Responsibilities Business Leverage on the VoC process to understand client's needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage Processes Client Coordination Coordinating with client and Testing team for ISO 20022 UAT and Production Testing. This includes end to end coordination and completeness of Testing. Understanding and applying the ISO 20022 standard: This involves a deep understanding of the standard's structure, data elements, and message formats. Mapping requirements to ISO 20022: Gathering and analyzing business requirements related to ISO 20022 changes and ensuring alignment with payment systems and business processes. SWIFT Messaging Expertise: Applying knowledge of SWIFT payment messaging, including the transition from MT to MX (ISO 20022 XML) formats. Business Process Analysis: Analysing existing payment workflows and identifying areas for improvement due to the new ISO 20022 standards. Developing Functional Specifications: Creating detailed documentation for changes related to ISO 20022, including new message structures and data elements. System Integration: Working with technical teams to integrate ISO 20022 changes into payment platforms and systems. Stakeholder Collaboration: Engaging with various stakeholders, including product managers, technical teams, and CMO, to ensure alignment on ISO 20022 changes. Compliance and Testing: Ensuring compliance with ISO 20022 standards through testing and validation of payment systems. Risk Management Ensure process for client identification is clearly embedded. Ensure that all control reconciliation activities are conducted in a timely and accurate manner Governance Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Country Money Laundering Prevention Officer and Line Manager. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Internal Head of Client Services Group Client Service Account Managers RM's and Client Managers Senior Managers, Managers from other related departments. Client Services Managers PSS / Production Engineering team External All CCIB Clients Key personnel of companies Other Banks Other Responsibilities Strong understanding of the ISO 20022 standard and its application in the financial industry. Experience with SWIFT payment messaging and the MT to MX transition. Proficiency in business process analysis and functional specification development. Excellent communication and collaboration skills. Strong analytical and problem-solving skills. Project management skills. Ability to analyze complex data, identify potential issues, and propose solutions. Experience in the financial services industry, particularly with payment systems, is highly desirable. Preferable Client Service role experience for coordinating with end clients All S2B Technical (Channel) Enquiries, Request and Complaints are responded promptly via Inbound calls, email or Live chat and ensure the TAT is met in attending all the queries within cut off to be addressed the same day. Assisting customers with product setup by providing step by step guidance / instruction and resolving any technical issues they might experience. Following up with customers to ensure that reported technical difficulties have been resolved Troubleshooting, analyzing, and reporting any channel (S2b) errors, failures, or malfunctions to Technology and coordinating with them for a fix. Analyzing client feedback / Client data and advising management on areas of improvement Work together with other Technology teams to find solution to more complex issues and ensuring that the client issue is fixed. Provide detailed information about the products and services offered to the customers. From time-to-time Conduct Training for clients on Online channel and its features The staff must be well equipped in preparing all required performance related reports required by the Bank - daily, weekly, monthly etc. Projecting transaction volume to ensure sufficient capacity exists to meet service requirement at an optimal efficiency Training staffs to required skill and knowledge requirements by upskill the junior staffs to manage the enquiries, requests, and complaints independently The staff shall adhere to their Service Level & Metrics as detailed in the "CSG Metrics Guide" To assist the team responsible for implementing change to achieve market leadership in customer service. To manage the day-to-day delivery of Client Services, to deliver simply first-class service and efficiency whilst minimizing risk To work with the team and Line Manager team to meet and exceed service standards. Minimize contact rate/repeat call incidence/complaints of any kind and value adds contact by customers. Ensure appropriate internal controls and procedures are in place and clearly documented. Monitor the operation of such procedures and controls, and regularly review them to ensure they reflect changes in process, products, policies, and regulations. Ensure adherence to policies including escalation and compliance requirements. Ensure the team for all enquiries received are logged in the Global Enquiry management system and tracked until closure, adhering to the SLA set. Skills And Experience A bachelor's degree in information technology, or a similar field Prior experience in technical support would be a plus Scripting skills such as Python and Excel VBA would be a big plus Product/Processes knowledge in institutional/corporate banking systems would be a plus Sound client service banking operations experience with Online banking / channels Knowledge Qualifications A bachelor's degree in information technology, or a similar field A minimum of 10 years' experience working in Client Service Role, or a similar role Working knowledge of remote service tools and help desk application. Strong understanding of the ISO 20022 standard and its application in the financial industry Experience with SWIFT payment messaging and the MT to MX transition Proficiency in business process analysis and functional specification development. Project management skills Experience in the financial services industry, particularly with payment systems, is highly desirable. Computer literate with the ability to learn customer service software applications. Prior experience in technical support would be a plus Effective interpersonal and communication skills Good questioning skills Good analytical and problem-solving skills Able to recognize basic styles of customer behavior and how to adapt each style to create positive 'chemistry' Able to identify and manage both transactional and operational risks Ability to work under pressure Intermediate level product/processes knowledge Product/Processes knowledge in institutional/corporate banking systems would be a plus Scripting skills such as Python and Excel VBA would be a big plus Sound client service banking operations experience with Online banking / channels Knowledge Profile A genuine liking for people Enjoy working for and serving others Loves to solve problems Passion in technologies Ability to feel comfortable amongst strangers A good listener Make themselves understood when communicating with all kinds of people Pleasant disposition and able to control feelings that may create conflict Sensitivity towards people and ability to show compassion or empathy High self-esteem and confidence level Track record of competence Proactive rather than reactive A sense of belonging to a group of people or place A general sense of trusting others Strong social need Lead by example, being the Right Partner Complexity/Judgment Able to provide professional advice on client service products and services Able to analyze the clients' perspective in various situations and determine positive or negative behavior for opportunities to gain agreement Able to apply questioning skills for in-depth analysis attitudes, situations, problems, and priorities to determined optimum strategy on how to deal with them Freedom of Decision Making Type of differentiated services that suits the client based on structured analytical process Non-financial / financial compensation for service recovery purposes About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Company Description Incorporated in 2007, Canara HSBC Life Insurance Company Limited is a joint venture promoted by Canara Bank (51%) and HSBC Insurance (Asia Pacific) Holdings Limited (26%), with Punjab National Bank holding 23% as an investor. With its corporate office in Gurugram, Haryana, and over 100 branch offices nationwide, Canara HSBC Life combines the trust and market knowledge of public and private banks. Serving customers for over 15 years through multiple channels and a diverse network, the company offers a wide range of life insurance products, including term plans, retirement solutions, and health plans. Canara HSBC Life Insurance is committed to providing simpler insurance and faster claim processes through its "Promises Ka Partner" philosophy. Role Description This is a full-time, on-site Cluster Manager role located in Chennai. The Cluster Manager will be responsible for leading and managing a team to achieve business targets, developing and implementing sales strategies, monitoring sales activities, and ensuring customer satisfaction. The role also involves maintaining relationships with key stakeholders, providing training and development to the team, and ensuring compliance with company policies and regulations. Qualifications Experience in sales management and leadership roles Proficiency in developing and implementing sales strategies Ability to monitor sales activities and ensure customer satisfaction Strong relationship management and stakeholder engagement skills Competence in providing training and development to team members Knowledge of compliance and regulatory requirements Excellent communication and interpersonal skills Ability to work on-site in Chennai Bachelor's degree in Business Administration, Marketing, or related field is preferred

This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Picture yourself as the hero who tackles challenges head-on and thrives on finding creative solutions. Join our team at Kyndryl as a HR Services Leader and play a pivotal role in supporting our employees, HR groups, and company management - making a real difference in their work lives. Your Future at Kyndryl Kyndryl has a global footprint, which means that as an HR Services Professional at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else. You'll have the opportunity to shine as you effectively relay information to our customers, empowering them with the knowledge they need on HR policies, payroll, and more. Your exceptional communication skills will make you the rockstar of the team, maximizing customer satisfaction and response accuracy. Join forces with our amazing team of HR professionals, and together, we'll create a supportive and collaborative environment. Information sharing is a key aspect of our team's success, and we encourage you to identify trends and share your valuable insights with management to continuously improve our services. As a trailblazer in your own right, you'll take ownership of complex cases and provide resolutions, ensuring each employee's query is addressed with utmost care and attention. Additionally, you'll serve as a mentor to junior colleagues, providing training and coaching to shape the next generation of HR Services superheroes. At Kyndryl, your contributions matter. We value your insights and ideas, and you'll play a pivotal role in shaping our HR services for the better. Get ready to make an impact, and together, let's revolutionize the way we deliver HR services. Key Responsibilities Oversee the day-to-day operations of your specialty area, including effectiveness of HR service delivery processes and procedures Maintain common standards and operating procedures for HR services to ensure consistent delivery and adherence to SLAs and KPIs at a regional and global level Adhere to compliance with company policies, SOPs and global procedures across service Monitor, analyze, and report on service delivery metrics, identifying trends and opportunities for improvement to drive operational excellence Drive transformation and case management to efficiency, and ability transform processes in different ways. Foster a proactive approach to managing change, supporting the team in adapting to new processes, systems, and technologies in a fast-evolving environment Monitor and analyze case flow / feedback to identify trends and areas for improvement, in partnership with regional service leaders as input for change. Partner with cross-functional teams to align HR services with business needs, promoting effective communication and collaboration to ensure the highest level of service delivery Lead and participate in HR projects and initiatives as needed. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills And Experience 3-5 years of experience in a Human Resources function Case management experience Leading service teams through transformation Proficient in service data insights, ServiceNow, Microsoft office such as Excel, Word and Power-point Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams Good problem-solving and analytical skills, sensitive to data and detail orientated Preferred Skills And Experience Bachelor's degree in Business/Human Resources Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Location: Rajasthan (Jaipur & nearby cities) Company: Infinite Web Marketing Pvt. Ltd. ( Parent brand of Workshop Library, Resource Per Hour & Deals24x7 ) Job Type: Full-time / Entry Level About Us Infinite Web Marketing Pvt. Ltd. is a 13+ year ISO-certified EdTech and outsourcing company, with multiple ventures in education technology, training platforms, and eCommerce . Our mission is to empower students, universities, corporates, and professionals across India, the Middle East, and USA with skill-based learning and cutting-edge solutions. We are hiring female freshers from Mass Communication / Journalism / PR backgrounds to join our Digital Marketing & Event Management team in Rajasthan. This is an exciting opportunity to gain hands-on experience in both EdTech training events and eCommerce campaigns . Key Responsibilities Assist in planning, promoting, and executing training workshops, seminars, and EdTech events across Rajasthan. Support digital marketing campaigns for eCommerce products (social media, content creation, influencer outreach, product promotions). Create engaging content for social media, newsletters, blogs, and event promotions. Coordinate with trainers, universities, and vendors for smooth event execution. Manage on-ground event logistics (registrations, student interactions, branding setup). Track campaign performance and prepare simple reports. Brainstorm creative ideas for brand promotion and student engagement. Requirements Education: Graduate in Mass Communication, Journalism, PR, or related field (Freshers encouraged to apply). Gender Preference: Females only (field + digital roles across Rajasthan). Strong communication, writing, and presentation skills. Basic knowledge of social media and digital tools (Instagram, Facebook, Canva, Google tools). Willingness to travel within Rajasthan for events. Energetic, creative, and eager to learn. What We Offer Starting stipend/salary: ₹18,000 – ₹28,000 per month (depending on skills). Training & mentorship in digital marketing and event management. Opportunity to work across EdTech & eCommerce projects. Travel allowance for event activities within Rajasthan. Growth opportunities in marketing, PR, and event leadership roles. Job Types: Full-time, Permanent Pay: From ₹2,000.00 per year Work Location: In person

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online around the world, this is your chance to make history. About Global Mile Team: Amazon is committed to supporting businesses become successful Selling Partners. Fulfillment By Amazon (FBA) provides sellers with fulfillment services to store products in Amazon's fulfillment centers, which Amazon will pick, pack, ship, and provide customer service to enable FBA sellers to scale their business and reach more customers. Often, Selling Partners may procure inventory from overseas origins, such as China, South-East Asia, requiring them to navigate the complexity of international freight-forwarding, shipping, and customs clearance. Global Mile team solves for this Selling Partner pain-point by offering Amazon Global Logistics solutions, with full suite of international shipping, customs clearance and storage solutions. In summary with Amazon Global Logistics Selling Partners get an integrated, affordable, and reliable, one-stop operating solution to ship inventory from international locations to the fulfillment centers in US, EU, UK . About the role: Our high-growth team is seeking smart and ambitious Account Manager to join the Global Mile Adoption team. Key objective for this hands-on role includes driving adoption of Amazon Global Logistics products and services by FBA (and other Amazon business) Sellers. You will drive mechanism and process based 1:1 and 1:Many Sellers outreach to prospect, qualify, onboard and convert Sellers into the program. Through ever evolving process driven communication channels, you will drive seller satisfaction and retention to encourage repeat business and long-term partnership with the Selling Partners. Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment. This role provides ample opportunity to develop original ideas, approaches, and solutions in a competitive and fast-moving environment. Note: This is night shift based role catering to NA sellers. Shift timings- 6 pm to 3 am Key job responsibilities Recruit Sellers for Global Mile's suite of services to meet or exceed sales targets (Sellers contacted, launched, volume, revenue, etc.) Prospect and foster Amazon Global Logistics products and services adoption by Medium/Small size Sellers through 1: Many communication channels. Provide training to help Seller quickly ramp up. Identify opportunities for Seller account growth by having a thorough understanding of Amazon's diversified offerings Conduct deep dive analysis on issues affecting Seller business performance and provide the Voice of the Seller as an input into product development and process improvement. Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings Implement account management best practices and SOPs into the business development framework. Ownership of Account Management activities including forecasting, troubleshooting, seller education, etc. This may include tracking and analyzing metrics to measure Seller Experience and performance. Ownership of operational requirements related to onboarding new sellers to Global Mile. A day in the life This individual will demonstrate both a strong sales and business development interest / background that enables them to successfully identify and convert opportunities with a high degree of customer obsession. Account Managers will be prospecting Sellers on a daily basis, developing pipeline management plans, and deliver results based on aggressive on-boarding and conversion goals. This position will be prepared to work in a high-volume and fast-paced environment and with cross-functional teams, globally. Basic Qualifications 1+ years of sales experience Bachelor's degree Preferred Qualifications Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

We are looking for enthusiastic and reliable Craft Helpers to join our team immediately. The role involves assisting in making, assembling, and finishing craft and décor products (such as MDF, wood, clay, and other handmade items). Candidates must be willing to learn, follow instructions carefully, and maintain quality standards. Key Responsibilities Assist in cutting, sticking, painting, and assembling craft materials. Help with packaging, labeling, and arranging finished products. Maintain cleanliness and organization of the work area. Support craft artisans/designers in day-to-day tasks. Follow safety and quality guidelines while handling tools and materials. Meet deadlines and ensure timely completion of tasks. Skills & Requirements Immediate availability (join at short notice). Basic interest or experience in crafts/handmade work preferred (training will be provided). Ability to work with hands, pay attention to detail, and follow instructions. Punctual, disciplined, and a team player. Physically fit to handle light manual work. Education: No minimum qualification required. Work Schedule Full-Time: 10 hours per day (Mon–Sat). Part-Time: 5 hours per day (flexible timings). OT will be Provided Benefits On-the-job training provided. Salary/Stipend based on experience (with incentives for performance). Opportunity to learn craft skills and grow with the team. Friendly and creative work environment. Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹6,000.00 - ₹15,000.00 per month Expected hours: 30 – 54 per week Ability to commute/relocate: Saravanampatti, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

This job is with Pfizer, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Why Patients Need You At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives. What You Will Achieve Your organizational skills will help us integrate our continuous improvement programs across the organization, both vertically and horizontally. Thanks to your knowledge and skills, it will be ensured that the improvement programs yield results and strengthen the overall business strategies. You will work as a coach and a facilitator for improvement projects as well as maintain performance metrics to measure program success. As a manager, you will support the program by taking care of project governance, project reviews, communications, trainings, certifications and rewards. You provide guidance to operational teams for managing projects. Your planning skills will help in preparing forecasts for resource requirements, and providing areas of improvement for products, processes or services. Through your comprehensive knowledge of principles, concepts and theories of this discipline, you will also work towards advancing new concepts and methodologies. You will be able to take a leadership role to facilitate agreements between teams. It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe. How You Will Achieve It Manage Lean and Six Sigma projects end to end viz opportunity assessment, project creation, project management, project coaching, reporting, implementation and control Coach Yellow and Green Belt colleagues in the application and use of Lean and Six Sigma methodologies to solve business problems Enhance capability of colleagues through YB training and certify them on completion of YB Certification. Support to arrange GB, BB and Lean training for the site Support team for identifying root causes for critical investigations and other issues to achieve Quality, Manufacturing Excellence Support to identify Cost Improvement projects and support cost savings Support Business Excellence lead in managing strategic projects, production systems and OpEx foundations at site Qualifications Must-Have Engineering graduate with at least Black Belt certification on Lean Six Sigma 8-12 years of experience in Lean Manufacturing and/ or Lean Six Sigma Competent in Lean and Six Sigma Methodologies and tools Statistical analysis, Interpretation with use of Minitab Ability to perform Statistical Studies with the appropriate with appropriate Statistical assumptions addressed Ability to work and influence cross functional teams Good Communication & Presentation Skills Nice-to-Have Master Black Belt in Lean Sigma Knowledge OpEx Model like Baldrige, CII Exim, Shingo Leadership, Innovation and idea management Awareness on Quality Management system. Work Location Assignment: On Premise Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Continuous Imprv and Proj Mgmt

Company Description We are leading Deep Cleaning company based in TVM. Our Role Description This is a full-time on-site role located in Trivandrum for a Cleaning Supervisor. The Cleaning Supervisor will oversee and manage all cleaning activities within assigned commercial properties. This includes supervising cleaning staff, conducting regular inspections, ensuring adherence to health and safety regulations, and maintaining inventory of cleaning supplies and equipment. The Cleaning Supervisor will also be responsible for scheduling shifts, training new employees, and addressing client feedback and concerns. Qualifications Supervisory Skills and experience in overseeing cleaning staff Knowledge of Commercial Cleaning practices and techniques Excellent Communication and Interpersonal Skills Understanding of Health & Safety regulations and protocols Ability to work independently and manage time effectively Strong problem-solving skills and attention to detail Experience in a similar role is a plus

Job description Designation:- Engineer in Vendor Development Department. Role in the JJEPL:- Delivering S/C components on time with appropriate prices and quality ,Developing new vendors. Your Stake Holders :-Customer (Internal / External) - Planning, project, fabrication shop, machine shop, quality, purchase, account and store.· Required Experience 3-5 years in relevant industry. Colleagues / Subordinates –· Suppliers- -As per approved supplier list . Responsibilities :-1. Delivering S/C components on time according to 1st and 2nd phase dates. 2. Negotiation, Cost Reduction, Reduction in Rejection and improving quality. 3. Taking regular follow up of shortage components with concern department to complete project on time. 4. Maintaining work details and records in excel. 5. Developing new vendors and clearing GRN in 24 Hrs. and payment for them. 6. Vendor training, vendor site inspection. 7. Coordination with other dept. like QA, Fabrication Dept., Machine shop, logistics Dept. 8. Solving queries of vendor regarding machining. Accountability :-1. Smooth flow of S/C working completing on time related to delivery, costing and quality to achieve this year target. 2. Timely vendor payment. Deliverables :-1. To reduce rework and rejection 2. Cost reduction by 10% 3. 100% On time delivery. 4. <24 hours GRN clearance

We are seeking a proactive HR Executive to lead human resource management and development at Budget Signs. This role involves implementing effective HR strategies, driving employee engagement, and supporting organizational growth through talent development and administrative efficiency. This role is ideal for professionals who excel in people management and are passionate about building a positive workplace Culture. Responsibilities Oversee recruitment, onboarding, performance management, and employee relations. Maintain HR policies and ensure compliance. Identify training needs and coordinate learning programs. Support career development and succession planning. Manage office administration, payroll, and leave management. Handle statutory compliance and reporting. Qualifications MBA in HR, Business Administration, or related field. HR Experience in manufacturing/construction would be preferred. Skills: Strong communication, HRMS proficiency, knowledge of labor laws, and organizational skills.

🌟 We’re Hiring – Service Engineers (Freshers & 0–3 Years Experience) 🌟 Suba Solutions Pvt Ltd is expanding in Mumbai & across West India 🚀 We’re looking for passionate engineers to join our Service Team and work with world-class packaging machinery . 🛠️ Our machines include: 📦 Folder Gluer ✂️ Die Cutting 🖇️ Blankwiser 📑 Corrugation Machines 👤 Who can apply? ✅ Freshers – Mechanical / Electrical Engineering OR Packaging Technology graduates ✅ Experienced Engineers – Up to 3 years in service/maintenance/installation ✨ Why join us? 🌟 Hands-on training with advanced packaging technology 🌟 Accelerated career growth in a fast-growing industry 🌟 Be part of a dynamic team with strong market presence 📍 Location: Mumbai & across West India (travel involved) 📩 Apply now / Share your CV at hr@subasolutions.com

Who is this for If solving business challenges drives you. This is the place to be. Fornax is a team of cross-functional individuals who solve critial business challenges using core concept of analytics, critical thinking. We are seeking a skilled Analytics Engineer who has worked in a Retail/D2C domain. The ideal candidate will possess a strong blend of functional and technical expertise, particularly in Google Analytics, Google Ads, Facebook Ads, Amazon Ads. Good understanding of the entire D2C / E-Commerce marketing value chain. The Analytics Engineer will play a critical role in designing, developing, and maintaining our data infrastructure. This role involves working closely with data scientists, analysts, and business stakeholders to ensure data integrity, build robust data pipelines, and deliver insightful analytics solutions. The ideal candidate has a strong background in data engineering, analytics, and a keen eye for detail. Key Responsibilities : Stake Holder Management & Collaboration ( 20 % ) :- Work with data scientists, analysts, and stakeholders to understand data needs. Analyze and interpret data to identify trends, opportunities, and areas for improvement. Analyse business needs of stakeholders and customers. Gather Customer requirements via workshop questionnaires, surveys, site visit, Workflow storyboards, use cases and scenario mappings. Translate Business Requirements into functional requirements Create extensive project scope documentations to keep project and client teams on the same page. Collaborate with cross-functional teams to integrate analytics insights into the client’s operational processes. Data Modeling ( 30% ) : Develop and maintain data models to support analytics and reporting. Design dimensional models and star schemas to effectively organize retail data including sales, inventory, customer behavior, and product performance metrics Collaborate with business stakeholders to translate analytical requirements into efficient data structures and ensure models align with reporting needs Document data lineage, business rules, and model specifications to ensure knowledge transfer and maintain data governance standards Data Quality Management & Governance(20%) : Develop and implement comprehensive data quality frameworks and monitoring systems to ensure accuracy, completeness, and consistency of retail and e-commerce data Lead root cause analysis of data quality issues and implement preventive measures to minimize future occurrences Implement data cleansing and enrichment processes to improve the overall quality of historical and incoming data Provide training and support to team members on data quality best practices and validation procedures Project and Team Management (30%) : Lead end-to-end analytics projects from initiation to delivery, ensuring adherence to timelines, budgets, and quality standards Coordinate cross-functional project teams including data engineers, analysts, and business stakeholders to achieve project objectives Develop detailed project plans, resource allocation strategies, and risk mitigation plans for analytics initiatives Mentor junior team members and provide technical guidance on analytics engineering best practices and methodologies Facilitate project status meetings, manage deliverable timelines, and communicate progress updates to senior leadership and clients Establish and maintain project documentation standards, including technical specifications, testing protocols, and deployment procedures Identify and resolve project bottlenecks, resource constraints, and technical challenges to ensure successful project completion Drive continuous improvement initiatives within the team by implementing agile methodologies and optimizing workflow processes Key Qualifications Education: Bachelor’s degree in Computer Science, Data Science, Engineering, or related field. Experience: 6+ years of experience in analytics. Technical Skills: Proficiency in SQL and database technologies Core expertise with dbt (data build tool). Experience with data pipeline tools (e.g., Apache Airflow). Familiarity with cloud platforms (e.g., AWS, Google Cloud). Knowledge of Python or R. Experience with data visualization tools (e.g., Tableau, Power BI). Key Responsibilities : Data Pipeline Development: Design, build, and maintain scalable ETL processes. Data Modeling: Develop and maintain data models to support analytics and reporting. Collaboration: Work with data scientists, analysts, and stakeholders to understand data needs. Data Quality: Implement data quality checks and ensure data accuracy.

Who is this for If solving business challenges drives you. This is the place to be. Fornax is a team of cross-functional individuals who solve critial business challenges using core concept of analytics, critical thinking. We are seeking a skilled Analytics Engineer who has worked in a Retail/D2C domain. The ideal candidate will possess a strong blend of functional and technical expertise, particularly in Google Analytics, Google Ads, Facebook Ads, Amazon Ads. Good understanding of the entire D2C / E-Commerce marketing value chain. The Analytics Engineer will play a critical role in designing, developing, and maintaining our data infrastructure. This role involves working closely with data scientists, analysts, and business stakeholders to ensure data integrity, build robust data pipelines, and deliver insightful analytics solutions. The ideal candidate has a strong background in data engineering, analytics, and a keen eye for detail. Key Responsibilities: Stake Holder Management & Collaboration ( 10 % ) :- Work with data scientists, analysts, and stakeholders to understand data needs. Analyze and interpret data to identify trends, opportunities, and areas for improvement. Analyse business needs of stakeholders and customers. Gather Customer requirements via workshop questionnaires, surveys, site visit, Workflow storyboards, use cases and scenario mappings. Translate Business Requirements into functional requirements Create extensive project scope documentations to keep project and client teams on the same page. Collaborate with cross-functional teams to integrate analytics insights into the client’s operational processes. Data Modeling ( 50% ) : Develop and maintain data models to support analytics and reporting. Design dimensional models and star schemas to effectively organize retail data including sales, inventory, customer behavior, and product performance metrics Collaborate with business stakeholders to translate analytical requirements into efficient data structures and ensure models align with reporting needs Document data lineage, business rules, and model specifications to ensure knowledge transfer and maintain data governance standards Data Quality Management & Governance(20%) : Develop and implement comprehensive data quality frameworks and monitoring systems to ensure accuracy, completeness, and consistency of retail and e-commerce data Lead root cause analysis of data quality issues and implement preventive measures to minimize future occurrences Implement data cleansing and enrichment processes to improve the overall quality of historical and incoming data Provide training and support to team members on data quality best practices and validation procedures Project and Team Management (20%) : Lead end-to-end analytics projects from initiation to delivery, ensuring adherence to timelines, budgets, and quality standards Coordinate cross-functional project teams including data engineers, analysts, and business stakeholders to achieve project objectives Develop detailed project plans, resource allocation strategies, and risk mitigation plans for analytics initiatives Mentor junior team members and provide technical guidance on analytics engineering best practices and methodologies Facilitate project status meetings, manage deliverable timelines, and communicate progress updates to senior leadership and clients Establish and maintain project documentation standards, including technical specifications, testing protocols, and deployment procedures Identify and resolve project bottlenecks, resource constraints, and technical challenges to ensure successful project completion Drive continuous improvement initiatives within the team by implementing agile methodologies and optimizing workflow processes Key Qualifications Education: Bachelor’s degree in Computer Science, Data Science, Engineering, or related field. Experience: 2+ years of experience in analytics. Technical Skills: Proficiency in SQL and database technologies Core expertise with dbt (data build tool). Experience with data pipeline tools (e.g., Apache Airflow). Familiarity with cloud platforms (e.g., AWS, Google Cloud). Knowledge of Python or R. Experience with data visualization tools (e.g., Tableau, Power BI). Key Responsibilities: Data Pipeline Development: Design, build, and maintain scalable ETL processes. Data Modeling: Develop and maintain data models to support analytics and reporting. Collaboration: Work with data scientists, analysts, and stakeholders to understand data needs. Data Quality: Implement data quality checks and ensure data accuracy.

Kreedo Early Childhood Solutions is a Bangalore-based education company focused on early childhood learning. The company develops Montessori-inspired curriculum, teaching aids, and digital solutions for preschools and early education centers. Offerings include: Learning kits & materials for children (hands-on, activity-based). Curriculum support aligned with NEP (National Education Policy). Teacher training programs to improve classroom delivery. Digital platforms to assist schools and parents in tracking progress. Kreedo works with independent preschools, affordable private schools, and daycare centers to make quality early education accessible at scale. Cluster Manager- Field Sales About the Role: We are looking for a dynamic Cluster Manager (Field Sales) to drive customer acquisition, revenue growth, and market expansion. This role involves building strong client relationships, achieving sales targets, and representing our brand in the field. Key Responsibilities: • Identify and acquire new clients through field sales. • Build and maintain long-term customer relationships. • Achieve monthly sales and revenue targets. • Conduct market research to identify opportunities. • Collaborate with internal teams for seamless execution. Requirements: • Graduate with 2–5 years of field sales/business development experience. • Strong communication and negotiation skills. • Target-driven and self-motivated. • Experience in [industry if specified, e.g., FMCG/EdTech/Services]. What We Offer: • Competitive salary + performance incentives. • Career growth opportunities. • Supportive work environment.

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Summary The purpose of the role is to Meet the business objectives initiated by the respective country Retail Assets Business Customer focused need-based selling Deepen customer relationship and sell credit cards and maximize penetration from Internal channels only Key Responsibilities Business Drivers Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Credit Cards Clients Executive, focus has to be on internal Branch and Intra channel sourcing HVS customer relationship and fulfilling needs with respect to Assets. Customer Experience Operational quality - Error free customer application & documentation Responsive and responsible selling Practice appropriate sales and marketing skill Ensure nil Customer complaints Risk Assurance Conduct CDD, MLP & TCF diligently Zero tolerance - Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Must be a graduate. MBA's would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially Credit Card experience will be preferred Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit Qualifications Graduate/ Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge of the product Management Information Skills Good Interpersonal Skills Customer and Service Orientation Skills And Experience Good Interpersonal Skills Customer and Service Orientation Banking knowledge Management Information Skills Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Able to pick up new concepts quickly Able and excited about going out to meet new customers Coordinate customer events for the cluster along with the product team Aggressive Sales call plans to acquire large prospective customers through referrals. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Company Description Dolphin E Carobar Private Limited is a Automotive product and services company located in Agra, Uttar Pradesh, India. We specialize in offering a wide range of products through both online and offline channels. As exclusive partners and distributors of HP dashcam in India, we provide excellent value to our channel partners, ensuring they achieve the best profit returns. With over 30 years of experience and expertise, we deliver knowledgeable insights into the automotive industry to benefit our customers. Role Description This is a full-time on-site role for a Sales Manager, located in Agra. The Sales Manager will be responsible for managing the sales team, developing and implementing sales strategies, and achieving sales targets. Day-to-day tasks include identifying new business opportunities, building and maintaining relationships with clients, providing training and support to the sales team, and analyzing sales data to improve performance. Qualifications Proven experience in Sales Management and developing sales strategies Strong understanding of customer relationship management and business development Excellent communication, negotiation, and interpersonal skills Ability to analyze sales data and identify trends for performance improvement Leadership skills with the ability to manage and motivate a sales team Experience in the automotive or healthcare industry is a plus Bachelor's degree in Business, Marketing, or a related field Proficiency in MS Office and CRM software

Company Description At Viridia Technology Pte Ltd (Moter), we champion ESG values and are committed to fostering a sustainable and inclusive future through innovation. We prioritize sustainable urban growth with our electric vehicle rental service, promoting eco-friendly transportation. Our "Move-To-Earn" social movement gamification journey empowers individuals to navigate the world with their own social currency, fostering inclusivity. Additionally, our trash collection program creates a more sustainable environment by recycling all types of waste. Together, we are shaping a smarter, cleaner world. Role Description This is a full-time on-site role located in Kushinagar. The Operator will be responsible for overseeing and managing daily operational tasks, ensuring the effective functioning of our electric vehicle rental service, supporting the "Move-To-Earn" program, and contributing to sustainable waste collection and recycling. The successful candidate will work closely with our team to maintain the quality and efficiency of our services. Qualifications Operational management and logistics coordination skills Experience in handling and maintaining electric vehicles Ability to perform routine maintenance and troubleshooting Strong communication and teamwork skills Commitment to sustainability and environmental practices High attention to detail and problem-solving abilities Ability to work independently at an on-site location Previous experience in a similar role is a plus High school diploma or equivalent; additional technical training or certifications are beneficial

This job is with Morningstar, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Title: Associate Team Lead, Mumbai Location: Vashi, Navi Mumbai Company: Morningstar is a leading provider of independent investment research in North America, Europe, Australia, and Asia. We offer a wide variety of products and solutions that serve market participants of all kinds, including individual and institutional investors in public and private capital markets, financial advisors, asset managers, retirement plan providers and sponsors, and issuers of securities. Morningstar India has been a Great Place to Work-certified company for the past eight consecutive years. Team: Morningstar's Research group provides independent analysis on individual securities, managed investments, portfolios, and markets. The group also collects and maintains high-quality data on the equities, managed investments, and fixed-income investments we cover in our database, one of the largest investment databases in the world. Morningstar is one of the largest independent sources of manager, equity, and credit research in the world. We transform data into insights that investors can use to reach their financial goals. Role : The Data Team Lead oversees the management of the day-to-day activities for a sub-team of managed investment data (MID) that powers the Morningstar products and platforms. Typically, the Data Team Lead works closely with Global Process Owners, MID Data Leaders and Global Data Director, as well as with the global stakeholders to ensure that all the agreed deliverables from the team are met, and that the team is fully equipped in terms of training and documentation. He or she, together with MID Data Leaders and Global Data Director, will be accountable for ensuring and improving the performance, productivity and efficiency of the teams and the delivery of the operational performance KPIs, for team engagement, morale, and supporting the build for growth ladders of members. This role will functionally report to MID Data Leader, and matrix report to MID Data Director, based in Mumbai. Shift Responsibilities: Assist in managing and developing a team of 10+ Data Research Analysts by providing clear direction, establishing SMART goals, and optimizing resource allocation for processes/projects. Working closely with multiple global teams and across various functions. Participate regularly in global calls and meetings. Assist the team to identify and eliminate roadblocks by partnering with technology teams and other database teams. Should be able to research complex projects leading to actionable recommendations and solutions. Fair product knowledge, both upstream and downstream. Assist in promoting LEAN Six Sigma tools and methodologies as an analyst framework for assessing the root cause of issues and improving processes. Ensure appropriate methods and techniques to improve and maintain the highest quality standards in the data collected by the team. Acts as main point of contact/manager for his or her entire team for all questions, comments and concerns. Tracks, measures and reports on agreed daily, monthly and quarterly metrics to all stakeholders. Provides coaching and training to team members as appropriate and according to the specific needs of the individual and the group. Identifies areas for improvement across the team and proactively takes steps to improve upon these weaknesses by offering ideas for individual and group training and conducting or arranging individual and group training sessions as appropriate. Sets goals and priorities for the individuals in the team in consultation with the Global Process Owner, MID Data Leaders and Global Data Director. Effectively motivates and rewards the team insuring good overall morale. Conducts performance reviews of each team member and explains/sets career development paths and opportunities for team members. Monitors Data Research Analysts availability to guarantee minimum staffing requirements are met/exceeded. Qualifications Bachelor/master's degree in finance/business with an exceptional academic record. Professional degree (CA, CA-Inter, ICWA, ICWA-Inter) preferred. 4+ years of professional work experience at various levels of seniority. Strong people and project management skills. Ability to effectively communicate with local and international teams. Proven experience optimizing processes. Prior experience leading teams of 10+ people will be an additional advantage. Demonstrated successful leadership in building a high-performing team and developing talents. Experience in business analysis is preferred. SQL or Python skills would be a plus. A bachelor's degree is required; professional certificates like CFA or Certificate in lean, Six Sigma would be plus. Morningstar is an equal opportunity employer Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues. I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity