Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Change Adoption Manager Principal responsibilities Responsible for defining all change adoption activity in relation to either 1) a core element of the digital platform estate or 2) a strategic programme of change impacting the digital platform estate Sets overall change adoption strategy in relation to their area of responsibility e.g. release and migration planning, stakeholder engagement, change impact assessment and planning, capability uplift and internal engagement, training, marketing (list is not exhaustive) Accountable for working with market leadership to determine resourcing requirements in relation to change adoption and activation plans and liaising with Group Transformation to build high performing teams accordingly Accountable and responsible for maintaining a holistic view of change across their area of responsibility Ensures that changes under their responsibility are lined up against wider market and/or platform change to manage change congestion risk Continuously monitors delivery and applies lessons learned into future work and contributes to a sense of community and belonging across the Digital Platforms team through development and active management of an internal engagement strategy Requirements Proven influencing skills across a diverse range of senior stakeholders Able to coach individuals at all levels of the organisation in relation to the adoption and shaping of change Proven capability in defining, and refining change frameworks at a global or regional level Experience of working across multiple markets and regions to deliver a change agenda that is globally consistent yet locally tailored. Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities and the ability to lead and influence. Subject Matter Expertise of digital channels, including technical, market place and customer considerations. Subject Matter Expertise in change management/adoption (PROSCI, CMI or similar qualification preferred) and at least one of the following disciplines: internal/external communications, operational impact assessment, training, migration and implementation planning. You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ***Issued by HSBC Electronic Data Processing (India) Private LTD***

About MostEdge At MostEdge , our purpose is clear: Accelerate commerce and build sustainable, trusted experiences. With every byte of data, we strive to Protect Every Penny. Power Every Possibility. We empower retailers to make real-time, profitable decisions using cutting-edge AI , smart infrastructure, and operational excellence. Our platforms handle: hundreds of thousands of sales transactions/hour hundreds of vendor purchase invoices/hour few hundred product updates/day With systems built for 99.99999% uptime We are building an AI-native commerce engine , and language models are at the heart of this transformation. Role Overview We are looking for an AI/ML Expert with deep experience in training and deploying Large Language Models (LLMs) to power MostEdge's next-generation operations, cost intelligence, and customer analytics platform . You will be responsible for fine-tuning domain-specific models using internal structured and unstructured data (product catalogs, invoices, chats, documents), embedding real-time knowledge through RAG pipelines, and enabling AI-powered interfaces that drive search, reporting, insight generation, and operational recommendations. Scope & Accountability What You Will Own Fine-tune and deploy LLMs for product, vendor, and shopper-facing use cases. Design hybrid retrieval-augmented generation (RAG) pipelines with LangChain, FastAPI, and vector DBs (e.g., FAISS, Weaviate, Qdrant). Train models on internal datasets (sales, cost, product specs, invoices, support logs) using supervised fine-tuning and LoRA/QLoRA techniques. Orchestrate embedding pipelines, prompt tuning, and model evaluation across customer and field operations use cases. Deploy LLMs efficiently on RunPod, AWS, or GCP , optimizing for multi-GPU, low-latency inference . Collaborate with engineering and product teams to embed model outputs in dashboards, chat UIs, and retail systems. What Success Looks Like 90%+ accuracy on retrieval and reasoning tasks for product/vendor cost and invoice queries. <3s inference time across operational prompts, running on GPU-optimized containers. Full integration of LLMs with backend APIs, sales dashboards, and product portals. 75% reduction in manual effort across selected operational workflows. Skills & Experience Must-Have 5+ years in AI/ML , with 2+ years working on LLMs or transformer architectures . Proven experience training or fine-tuning Mistral, LLaMA, Falcon, or similar open-source LLMs . Strong command over LoRA, QLoRA, PEFT, RAG, embeddings, and quantized inference . Familiarity with LangChain, HuggingFace Transformers, FAISS/Qdrant , and FastAPI for LLM orchestration. Experience deploying models on RunPod, AWS, or GCP using Docker + Kubernetes. Proficient in Python , PyTorch , and data preprocessing (structured and unstructured). Experience with ETL pipelines , multi-modal data, and real-time data integration. Nice-to-Have Experience with retail, inventory, or customer analytics systems . Knowledge of semantic search, OCR post-processing, or auto-tagging pipelines . Exposure to multi-tenant environments and secure model isolation for enterprise use. How You Reflect Our Values Lead with Purpose : You empower smarter decisions with AI-first operations. Build Trust : You make model behavior explainable, dependable, and fair. Own the Outcome : You train and optimize end-to-end pipelines from data to insights. Win Together : You partner across engineering, ops, and customer success teams. Keep It Simple : You design intuitive models, prompts, and outputs that drive action—not confusion. Why Join MostEdge? Shape how AI transforms commerce and operations at scale . Be part of a mission-critical, high-velocity, AI-first company . Build LLMs with purpose—connecting frontline data to real-time results. Job Types: Full-time, Permanent Pay: ₹1,068,726.69 - ₹2,729,919.70 per year Benefits: Health insurance Life insurance Paid sick time Paid time off Provident Fund Schedule: Evening shift Morning shift US shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 15/07/2025

Job Title: Customer Success Manager Location: Cochin (Head Office) Reporting to : Director – Customer Success Work Mode : On-site (Full-time) Experience : 3–7 years in Customer Success / Client Relationship roles (IoT, SaaS, or Hardware-based solutions preferred) Languages: English, Malayalam, Hindi (Required), Tamil (Good to have) Role Summary We are looking for a proactive and detail-oriented Customer Success Manager to ensure our clients derive maximum value from our smart lock solutions. The ideal candidate will own the post-deployment relationship, ensure issues are addressed promptly, usage is optimized, and support processes are efficient and data-driven. Key Responsibilities Customer Relationship & Satisfaction • Ensure high levels of customer satisfaction by building strong, long-term client relationships. • Act as the primary point of contact for all post-sale customer interactions. • Proactively engage with clients to resolve issues, improve usage, and deliver value. Client Communication & Reviews • Schedule and conduct weekly review calls with clients to: • Discuss product usage, improvement points, and open issues. • Review usage and access reports and suggest optimization strategies. • Identify opportunities to increase lock utilization and operational efficiency. Issue Resolution & Support Coordination • Collaborate with internal support teams to ensure timely issue resolution. • Track all tickets and escalations to ensure SLAs and TATs are met. • Follow up on root cause analyses and ensure corrective actions are implemented. Reporting & Data Integrity • Ensure all customer interactions, issues, and resolutions are properly documented in the system. • Validate the accuracy of data being logged and reports being shared. • Share actionable insights based on trends observed in customer usage patterns. Proactive Value Addition • Proactively suggest best practices and system/process improvements to clients. • Identify training or onboarding needs and coordinate necessary support. • Serve as the customer’s advocate within the company, ensuring their voice is heard. Qualifications & Skills • Bachelor’s degree in Business, Engineering, or related field. • 3 – 7 years of experience in a Customer Success or Client-Facing role. • Excellent communication and interpersonal skills – must be confident on client calls. • Strong problem-solving and analytical skills. • Experience with CRM tools, dashboards, and reporting systems. • Ability to manage multiple clients and priorities simultaneously. • Knowledge of smart devices, telematics, GPS tracking, or IoT solutions is an added advantage. What We’re Looking For • A proactive self-starter who takes ownership of customer happiness. • Someone passionate about helping clients succeed and ready to go the extra mile. • A team player who collaborates effectively across support, tech, and operations. Show more Show less

Responsibilities: ● Deliver engaging educational sessions for students in the above mentioned programs. ● Evaluate training program effectiveness and make necessary improvements. ● Teach and assess students in these programs, conducting tests and examinations. ● Prepare and manage classrooms and skill labs for practical training sessions. ● Maintain discipline among students adhering to institutional guidelines. ● Provide timely reports as requested by the institution. ● Stay updated with changes in the curriculum structure and developments. ● Demonstrate sound technical knowledge in the core subjects. ● Proficiently impart practical skills related to these disciplines. Skills and Experience: ● Exceptional presentation skills and strong verbal and written communication abilities. ● Experience in assessing training program effectiveness. ● Prior teaching experience in the above mentioned programs is advantageous. ● Ability to manage classroom environments and skill labs effectively. ● Strong organisational skills and detail-oriented approach. ● Technical knowledge on the core subjects. ● Proficiency in practical skills related to the programs. Qualities: ● Passionate about educating and mentoring healthcare students. ● Keen on keeping up-to-date with industry changes and curriculum advancements. ● Strong discipline enforcement and classroom management skills. ● Flexible and adaptive to the evolving educational landscape. Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Job Description - Purchase Manager Purchase Manager is responsible for procurement of Direct & Indirect goods and services for the site and the inbound processes. This will also include scanning for new vendors, stabilization of vendor relationships and performance monitoring of the vendors. Sourcing & procurement expert whose responsibilities include but not limited to maintaining optimum TCO of procured goods, negotiating contracts and support in productivity improvement projects, ensuring all reporting and compliance requirements are met for the areas of responsibility. Key Responsibilities: The position is a Sourcing & procurement expert whose responsibilities include but not limited to maintaining optimum TCO of procured goods, negotiating contracts and support in productivity improvement projects, ensuring all reporting and compliance requirements are met for the areas of responsibility. Responsible for procurement of Direct & Indirect goods and services for the site and the inbound processes. This will also include scanning for new vendors, stabilization of vendor relationships and performance monitoring of the vendors Work closely with the relevant set of suppliers to integrate Supplier and Epiroc processes to drive improvement in efficiency and effectiveness in Supplier performance. Working with PC cross-functional team on setting medium term strategic direction for Vendor base development related to Plant specific supplies Work closely with divisional team to ensure local strategy is aligned with divisional strategy. Procurement: Maintain optimum TCO Conduct Operational direct purchases in line with manufacturing plan Supplier Capacity planning basis long term needs. Decided in S&OP Champion "Supplier Relationship Management" through Supplier workshops and one on one engagement with the suppliers. Procurement process compliance as per audit requirements. Adherence to ethical procurement practices and policies for the supplier base. Resolving local payment interface matters. Sourcing of Parts excluding subcontract: Develop Existing and new supplier base in line with PC sourcing strategy. Initiate and Drive Cost saving projects. Support Material flow improvement projects. Inventory: Responsible for maintaining optimum level of Raw material inventory, by reviewing and aligning safety stock levels with forecasts time to time. Work towards being under divisional target for inventory in % of COGS Work towards reducing lead times of purchased material. IMS: Responsible for Corrective and Preventive actions. Responsible for implementing the IMS for Sourcing. Business Partner reporting. Sustainability reporting. Stores Functions: Overall responsibilities for stores functions like receiving, storing and issue of material. Skills & Behavioural Competencies: Strong business acumen and understanding of commodity market dynamics. Strong communication skills including verbal, written, presentation active listening, and group facilitation. Strong Negotiation Skills. Excellent planning & organizational skills with the ability to prioritize effectively. Ability to successfully collaborate across different teams and stakeholders. Flexibility to adapt to a dynamic and fast paced high performance work system. Exhibit learning agility, show willingness to multi-task, and grow in the organization by taking up diverse and challenging assignments. Proactive approach Health and Safety awareness for a Manufacturing environment: Participate in Planned workplace inspections, Risk Assessment, near miss reporting, accident investigations. Encouraging safe behaviour of their peers. Undertaking periodic training in safe work practices, system requirements to operating colleague and, where necessary, re-training. Education Qualification Educational: B. Tech - Mechanical / MBA Experiential: 10+ years of experience in sourcing / purchasing / supply chain function Preferably 3-4 years of relevant experience in Procurement Role in managerial capacity Excellent Supplier Relationship Management skills. Good working knowledge of ERP (infor M3 preferred) and MIS. Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.

Job Title: Senior Mobility Engineer Location: HID India, Chennai, India Position Summary: A rewarding career at AssaAbloy beckons you! We are looking for a Solution Architect, who is responsible for developing native Android SDKs for some of our Product Lines. You are accountable for delivering good technical design and a quality deliverable. We are a leading company in the trusted source for innovative products, solutions and services that help millions of customers around the globe create, manage, and use secure identities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Overview Senior Android engineer with experience in building enterprise grade mobile SDKs and Apps. Candidates should be familiar with “Native Android APIs”. Skills: Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes. Should have published mobile apps in the Android play store. Familiarity with REST & JSON to connect Android applications with remote back-end services. Strong knowledge of Android UI design principles, patterns, and best practices Knowledge about the Kotlin and SDKs Experience with offline storage, threading, and performance tuning Good Knowledge in handling the BLE/NFC handshakes. Should be familiar with various cryptographic & key management API’s for securely storing and transferring the user data. Ability to design applications around natural user interfaces and controls such as “touch”. Familiarity with the use of additional sensors, such as gyroscopes and accelerometers Knowledge of the open-source Android ecosystem and the libraries available for common tasks Ability to understand business requirements and translate them into technical requirements. Familiarity with cloud message APIs and push notifications A knack for benchmarking and optimization Understanding of Android design principles and interface guidelines Other – Desired experience: Excellent exposure to .Net & Restful Web services Good grasp of Cloud Technology Stack, Preferably Azure Web Services. Good knowledge on Agile Methodologies like Scrum, Kanban and XP Practices. Exposure to CI tools like Azure DevOps and TFS. Previous experience in TDD, BDD practices is preferred. Good understanding of HTML5 and JavaScript Good to have cross-platform Mobile application development experience with React Native, Xamarin or PhoneGap etc. Comfortable to learn new technology stack as per the business needs. General: 6 years of experience working with installing, maintaining and developing mobile apps and Android SDK We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. Show more Show less

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Softservice Executive What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL, we make your ambitions our business. And if you have ambitions in Property Management, join us to be inspired by the best. You'll work as a Softservice Executive, reporting to the Property Manager Manager In this varied role, your responsibilities will include but are not limited to: train, and supervise housekeeping staff Create and manage staff schedules and rotations Conduct regular performance evaluations Address staff concerns and resolve conflicts Ensure proper training on cleaning procedures and safety protocols train, and supervise housekeeping staff Create and manage staff schedules and rotations Conduct regular performance evaluations Address staff concerns and resolve conflicts Ensure proper training on cleaning procedures and safety protocols train, and supervise housekeeping staff Create and manage staff schedules and rotations Conduct regular performance evaluations Address staff concerns and resolve conflicts Ensure proper training on cleaning procedures and safety protocols train, and supervise housekeeping staff Create and manage staff schedules and rotations Conduct regular performance evaluations Address staff concerns and resolve conflicts Ensure proper training on cleaning procedures and safety protocols train, and supervise housekeeping staff Create and manage staff schedules and rotations Conduct regular performance evaluations Address staff concerns and resolve conflicts Ensure proper training on cleaning procedures and safety protocols Monitor and record machinery usage registers and effective usage of machinery Prepare reports, maintain inventories, and keep accurate records, order equipment and supplies. Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for: Education and experience High school diploma required Bachelor's degree in hospitality management, hotel management, or business administration preferred Vocational training or certification in housekeeping management is beneficial An eye for detail You’ll have an eye for detail and an ability to analyse qualitative and quantitative information – and translate this into strategic deliverables. Great organisational skills You’ll have great time management and organisational skills, and be good at meeting deadlines in a fast-paced work environment and adapting to your team’s or client’s changing requirements. What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you... Apply today! Quote reference xxxx at jll.com/careers. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Roles & Responsibilities : 6 + years of hands on SAP SD core configuration and project delivery experience with at least 1 project full implementation experience in SAP S/4 HANA Understand the business requirements to successfully design and implement the SAP SD solution/functionality like doc types, number ranges, pricing procedure, pricing conditions, return orders, rebill, Business Rules Framework plus (BRFplus) and RAR integration. Tax process knowledge is preferred Configure and customize SAP SD modules based on customer specifications, ensuring alignment with industry best practices for RAR integration. Collaborate with cross-functional teams to integrate SAP SD with external systems to build the interfaces with EWM, Invoicing System, Tax systems and ensure the seamless data flow. Work closely with technical teams to troubleshoot and resolve SAP SD issues related to interfaces & enhancement. Work closely with technical teams to apply respective BAdI, functional module, user exists, routines. Participate in the full project lifecycle, from fit-gap analysis to configuration, documentation, training, deployment, and hyper-care support. Provide expert guidance on SAP SD functionality, offering recommendations for process improvements and optimization Qualifications Educational qualification: B.E or B.Tech , MBA Experience : 5-7 Mandatory/requires Skills : SAP Sales,SAP S4/HANA Preferred Skills : Additional Information 5+

We are looking for a motivated and enthusiastic Female Telecaller (Fresher) to join our team for the night shift. This is an excellent opportunity for freshers to kickstart their career in customer service and telecalling. The role involves making outbound calls, handling customer inquiries, and promoting our services. Training will be provided to help you succeed in this role. Key Responsibilities: Outbound Calls: Make outbound calls to potential customers to introduce services. Generate leads and follow up on inquiries. Inbound Calls: Handle incoming customer calls during the night shift. Provide accurate information about services and resolve customer queries. Customer Support: Build rapport with customers and ensure a positive experience. Address customer concerns and escalate issues when necessary. Data Entry: Maintain accurate records of calls and customer interactions. Update customer databases with relevant details. Requirements: Gender Preference: Female (as per company policy). Experience: No prior experience required. Freshers are encouraged to apply. Communication Skills: Excellent verbal communication skills in English. Pleasant and confident phone voice. Technical Skills: Basic computer knowledge (MS Office, CRM tools). Shift Flexibility: Willingness to work night shifts (e.g., 8 PM to 6 AM). Attributes: Positive attitude and willingness to learn. Good listening and problem-solving skills. Patience and empathy when dealing with customers. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift US shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person

Role Description Role Proficiency: Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering Outcomes Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code debug test document and communicate product/component/features at development stages. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles Identify the problem patterns and improve the technical design of the application/system Proactively identify issues/defects/flaws in module/requirement implementation Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions Measures Of Outcomes Adherence to engineering process and standards (coding standards) Adherence to schedule / timelines Adhere to SLAs where applicable Number of defects post delivery Number of non-compliance issues Reduction of reoccurrence of known defects Quick turnaround of production bugs Meet the defined productivity standards for project Number of reusable components created Completion of applicable technical/domain certifications Completion of all mandatory training requirements Code Outputs Expected: Develop code independently for the above Configure Implement and monitor configuration process Test Create and review unit test cases scenarios and execution Domain Relevance Develop features and components with good understanding of the business problem being addressed for the client Manage Project Manage module level activities Manage Defects Perform defect RCA and mitigation Estimate Estimate time effort resource dependence for one's own work and others' work including modules Document Create documentation for own work as well as perform peer review of documentation of others' work Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Status Reporting Report status of tasks assigned Comply with project related reporting standards/process Release Execute release process Design LLD for multiple components Mentoring Mentor juniors on the team Set FAST goals and provide feedback to FAST goals of mentees Skill Examples Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models Estimate effort and resources required for developing / debugging features / components Perform and evaluate test in the customer or target environment Team Player Good written and verbal communication abilities Proactively ask for help and offer help Knowledge Examples Appropriate software programs / modules Technical designing Programming languages DBMS Operating Systems and software platforms Integrated development environment (IDE) Agile methods Knowledge of customer domain and sub domain where problem is solved Additional Comments Position: L2 Support Business Analyst (Enrollment) Location: [Insert Location] Type: [Full-time/Part-time/Contract] Department: Healthcare IT/Support Job Summary: We are seeking an experienced L2 Support Business Analyst specializing in Enrollment processes within the US Healthcare domain. The ideal candidate will be responsible for troubleshooting and resolving complex issues related to healthcare enrollment systems, acting as a bridge between technical teams and business stakeholders to ensure seamless operations and continuous improvement. Open to work in shift (1430 HRS to 2330 HRS) , weekend support on rotation basis. Key Responsibilities: Issue Resolution: o Provide L2 support for healthcare enrollment systems, managing and resolving complex issues related to member enrollment, eligibility, and data integration. o Investigate, analyze, and troubleshoot issues in enrollment processes, ensuring timely and accurate resolution. o Collaborate with L1 support teams to escalate and address unresolved issues, providing technical guidance as needed. Stakeholder Communication: o Act as a liaison between technical teams, business stakeholders, and end-users, translating technical issues into business terms and vice versa. o Provide regular updates on issue status, resolution timelines, and any potential impacts to stakeholders. System Monitoring & Maintenance: o Monitor enrollment systems and processes to identify and proactively address potential issues before they impact business operations. o Ensure that enrollment data integrity and system performance meet established SLAs. Process Improvement: o Identify recurring issues and recommend enhancements or changes to enrollment processes, workflows, or systems to prevent future occurrences. o Work with cross-functional teams to implement and test improvements, ensuring they align with business objectives. Documentation & Training: o Maintain up-to-date documentation on issue resolution processes, system changes, and best practices. o Train and mentor L1 support staff on enrollment-related issues, troubleshooting techniques, and system functionality. Compliance & Reporting: o Ensure all enrollment processes comply with relevant healthcare regulations, including HIPAA and ACA guidelines. o Generate and analyze reports related to enrollment issues, trends, and system performance to inform management decisions. Qualifications: Education: o Bachelor’s degree in Business Administration, Healthcare Management, Information Technology, or related field. Experience: o 3+ years of experience in a Business Analyst or L2 Support role within the US Healthcare industry, with a focus on enrollment processes. o Strong understanding of healthcare enrollment systems, eligibility rules, and data integration. o Experience with EDI transactions, particularly 834 enrollment files, is a plus. Skills: o Strong problem-solving and analytical skills with attention to detail. o Excellent communication and interpersonal skills, with the ability to explain complex concepts to non-technical stakeholders. o Ability to work independently and in a team environment, managing multiple priorities in a fast-paced setting. Preferred Qualifications: Experience with specific enrollment platforms is highly desirable. Knowledge of regulatory requirements in US healthcare, including HIPAA and ACA. Certification in healthcare-related disciplines or BA certifications like CSPO. Skills Net,Ms Sql,.Net Framework Show more Show less

About the job Our Team: Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions. SGH strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally. Main responsibilities: The overall purpose and main responsibilities are listed below: Work closely with Senior director (EBM strategic planning and operations), business partners, therapy areas lead, eBuy manager, external vendors, and finance colleagues to support coordination and management of various activitiesWork with TA Leads to conduct monthly/bimonthly/quarterly budget reviews and ensure full oversight; identify US budget needs; coordinate with cross-functional teams to operationalise strategic plan, brand plan and prioritization; identify areas of support needed; develop and maintain TA project tracker; to track and update on monthly worksheet issues flagged Work with business partners to perform monthly review of budget plans and actuals; complete North America (NA) intake form and update budget tracker with SOW details, shift funds on tracker to align with finance; provide updates on pending contracts, identify any challenges and follow-up on invoicing issues; follow-up on cross charges by end of November to make sure they hit the books; coordinate and assist to set-up Ad-board meetingsCoordinate with ITA team for organising external meetings and activities such as GRFs, FMVs, tiering, honoraria tables and cost-sheet etc.Coordinate with finance colleagues to communicate any discrepancies between finance trackers and BPs budget tracker, cost centre mistakes and for any amendments as neededWork with vendors on contract support to onboard vendors; ensure final approved SOW is processed via NA Intake form, follow–up on contract and PO, forward PO to vendor; support with contract renewals or amendments; follow-up on PV training; monitor invoices to be processed; schedule meetings and prepare meeting minutes Responsible for project management support to the scientific writer and HEVA ensuring the end-to-end effective project delivery of the designated publication/medical education and HEVA deliverable across all phases Initiate submission (as required), amend submission based on comments (as required). Support the writer with the development of a scope of work; build plan and schedule for agreement with the internal stakeholders Arrange key internal and external stakeholder meetings. Track the delivery of activities (including managing issues and risks) and support follow up Support tracking GD requests and ensuring they are executed on time Support in and maintaining and tracking editorial and QC request for publications and other deliverables. Also make sure stipulated timelines are met Support required submission, compliance, and approval activities, and ensure compliance with publication processes and use of publication management tools Support the management of the assigned publication or medical education in line with the agreed budget. Support and manage as required external spend tracking (e.g., approvals, purchase orders, and goods received) Support HEVA team in fetching articles from Rightfind or relevant scientific databases Support HEVA team members in sourcing full texts of paid articles from other sources and managing their procurement processes as per the standard guidelines Support HEVA team in downloading and categorisation of booklets and information, respectively, from various congress websites as per the eligibility criteria Support adherence to associated compliance related activities and approvals (with internal stakeholder taking accountability for compliance) Update as required with approval/compliance tools (e.g., PromoMats, NAYA) Manage end to end process through Datavision, Matrix, RightFind, Ebuy, PrismAccess, etc. Collaborate effectively with stakeholders: Scientific communication global and/or local teams/HEVA teams; and medical content enhancement teams People: (1) Maintain effective relationship with the end stakeholders (medical scientific community) within the allocated GBU and product – with an end objective to develop education and communication content as per requirement; (2) Actively lead and develop SGH operations associates; (3) Ensure new technologies are leveraged; (4) Support vendor engagements, advisory boards scientific events activities & external expert contracts; (5) Initiate the contracting process and related documents within defined timelines; and (6) Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget Performance: 1) Coordinate all contracting and budgeting tasks diligently (2) Work with HEVA TA Leads to conduct monthly/bimonthly/quarterly budget reviews and ensure full oversight (3) Work with business partners to perform monthly review of budget plans and actuals (4) Coordinate with ITA team for organising external meetings and activities (5) Coordinate with finance colleagues to communicate all discrepancies (6) Ensure publication/medical education materials (slide decks, abstracts, posters, manuscripts, newsletters, pub alert, etc.) are delivered, stored as per agreed timelines and quality; (7) Develop tools, technology, and process to constantly improve quality and productivity; (8) Support SGH HEVA team in timely review and audit of all DataVision entries; (9) Support SGH HEVA team in all operations related projects; (10) Perform quality check for HEVA documents; (11) Maintain HEVA Smartsheet/projects trackers as needed and make sure all entries are up to date for all projects and; (12) Support global HEVA team to maintain trackers and facilitate retrieval of required information for business reviews as needed (13)Work with vendors on contract support to onboard vendors Process: (1) Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the medical writing group, including scientific documents and clinical/medical reports; (2) Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the medical writing group; and (3) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards Stakeholder: Work closely with scientific communication/medical content enhancement/HEVA teams/finance teams and external vendors to ensure the end-to-end effective project delivery of the designated publication/medical education deliverables About you Experience : Medical communication/pharma experience desirable. Project management experience required. 3–5 years post qualification experience. Project management/medical communication/pharma experience desirable. Soft skills : Stakeholder management; writing/communication skills; external engagement and ability to work independently and within a team environment Technical skills : Contracting, budgeting, vendor management, including but not limited publication ops support; and/or project management Education : Advanced degree in life sciences/commerce/engineering/pharmacy/similar discipline Languages : Excellent knowledge of English language (spoken and written) Pursue Progress, discover Extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Job Family User Support (India) Travel Required None Clearance Required None What You Will Do Guidehouse is looking for an IT professional with experience providing technical support in a fast-paced, service-oriented environment. As part of the Guidehouse Service Desk team, this individual will work closely with other IT professionals to resolve technical issues and provide essential services to Guidehouse employees working in over 60 offices and remotely around the globe. The role will include offering in-office A/V Meeting support in Chennai & other office locations physically or remotely by providing support & travelling to offices. You will promote the use of and provide users training on our A/V technology as well as ensure the technology is in working order, assist users with connecting to the technology, and troubleshoot the A/V Systems. You will also act as a Tier 2 Service Desk support agent, resolving issues using your skillset and our extensive Knowledgebase for solutions to common problems, troubleshooting new or infrequent issues, and documenting newly found technical scenarios work arounds. Being successful will also be dependent on your ability to team with other GH IT staff, including our highly technical engineering team, as well as interact with our Leadership. These duties will be performed in a highly professional manner, utilizing your great verbal and written communication skills Essential Job Functions Be a Microsoft Teams and Collaboration evangelist for Logitech, Microsoft Teams and other Collaboration technologies. Provide training sessions to demonstrate and teach users how to use the full spectrum of Logitech equipment. Communicate collaboration technology in an engaging and “storytelling” type manner. Operate, maintain, troubleshoot, and upgrade video conferencing equipment. Work with 3rd party vendors to troubleshoot issues and perform root cause analysis for failed cases. Conduct daily A/V equipment audits and maintain accurate records. Follow defined processes and ensure that the processes are adhered to by the team. Build relationships with internal customers to ensure they are successful when making use of technology. Determine participants' existing knowledge, prepare pertinent, meaningful use cases which will idealize the use of collaboration technology in the environment. Manage calendar assignments for meeting support and coordination of testing and maintenance Partner with the customers to understand the audio and video requirements for various events. Before scheduling large events, conduct sound, visual, and performance quality checks on AV equipment to ensure everything works flawlessly. Prior to large-scale meetings, perform dry runs to ensure all equipment operates smoothly. Troubleshoot and resolve A/V Technical issues promptly. Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community. Conduct daily hardware checks in conference rooms, offices, and workstations (HDMI cables, monitors in working order, remotes in conference rooms) Conduct daily printer checks Additional Responsibilities Provide in-office 1st and 2nd level Deskside IT support primarily to Chennai office locations and remotely covering other office locations when it is required. Provide remote 2nd level Support as a part of the Global IT Service Desk - Troubleshoot and resolve hardware, software, application, network, user access, or related issues. Escalate more complex problems or unresolved issues to next level of support Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. Answer questions and provide training on printer usage Accept, inventory, and work with Asset Management to arrange for shipment of any Guidehouse equipment turned into the office Work with asset management to troubleshoot hardware laptop issues (fan cleaning, missing power packs, etc.) In-office liaison with End-point management and Intune team for networking, battery backup solutions testing, etc. Address client questions using available information resources Comply with Corporate IT Service Management and Service Desk policies, procedures and directives Achieve metrics in support of service level agreements, client satisfaction surveys, and completed incidents/requests Recommend process changes as needed to improve service levels Communicate company policies and standards Travel, as necessary What You Will Need Minimum 2-5 years’ experience supporting any Audio-Visual hardware and software. Minimum 2-5 years’ experience with Zoom Meetings, Events, and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms. Advanced technical knowledge of how-to setup, install, troubleshoot connections for audio visual equipment including cameras, microphones, projectors, touchscreens, Logitech devices and monitors. Strong written and verbal communication skills, including the ability to adjust to the audience's technical level and explain complex ideas clearly and concisely and the ability to communicate clearly and professionally with end users, Executives, and IT management. Must be comfortable presenting in front of a camera and audience to deliver virtual training and webinars. The ideal candidate will be able to deliver engaging training and presentations. Minimum 2-5 years of working knowledge and hands-on support of Windows 10 and Windows 11 in an Active Directory environment Must be able to work independently and self-directed, and within a team Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals required Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams Experience working professionally with customers remotely via phone, chat, email, and in person Strong communication (written and verbal), multitasking and customer service skills Work effectively in a team environment to maintain Service Desk coverage and support model Proficient in managing multiple tasks at one time and prioritizing said tasks Experience supporting smart phones including iPhone and Android models Strong problem-solving skills Must be proactive, punctual and be able to multitask efficiently. Strong planning and organizational skills Demonstrated skills in working with users in person and remotely What Would Be Nice To Have College degree is must. Experience with minor troubleshooting for printers What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Show more Show less

Description: nimble is a leading provider of revenue cycle management solutions for ASCs, surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burdens, and improve financial outcomes. We have been at the forefront of RCM technology while continuing to deliver an unmatched level of customer service by bringing deep insights and actionable intelligence to maximize their revenue cycle. Requirements: Eligibility Criteria Should be currently on SME role for 6 months and above. Completed 1 year with nimble International Over all 4 + Years of Experience in RCM Key Responsibilities Lead, mentor, and coach team members, providing guidance and support to achieve individual and team goals. Manage customer interactions, resolve billing discrepancies, and negotiate payment plans. Track team performance, identify areas for improvement, and prepare regular reports on accounts receivable activities. Analyze accounts receivable aging reports, identify potential issues, and implement corrective actions to minimize AR Provide training and development opportunities for team members to enhance their skills and knowledge Assign work, manage workflow, and ensure timely processing of invoices and payments. Skills Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a team environment.

SUMMARY The Master Data Management (MDM) Administrator will play a critical role in engaging with stakeholders and technical team members to execute master data creation, maintenance, and governance for our MDM workstream. This position will play a crucial role in managing our master data, ensuring data consistency, and facilitating data-driven decision making. You will collaborate with various departments to ensure data accuracy, integrity, and compliance with established data standards. This position will play a key role in streamlining data-related processes, enhancing data quality, and promoting a data driven culture within the company.This role will report to the BEST Data Services Senior Manager in our Business Enterprise Systems Technology department. The successful candidate will take a hands-on approach and will be assisting developers and architects with our Master Data Management (MDM) platform and FaCT Data Foundations teams and processes. A successful MDM Administrator must take a hands-on approach, ensuring the highest quality solutions are provided to our business stakeholders, with accurate development, documentation, and adherence to deadlines. This role will also work with key stakeholders across the organization to drive enhancements to a successful implementation and ensure all master data meets requirements and are deployed and implemented properly. PRIMARY RESPONSIBILITIES Responsible for engaging with multiple teams (both technical and non) to understand master data requirements and objectives. Responsible for implementing and enforcing data governance policies and procedures to maintain the quality and integrity of master data. Responsible for performing data entry, validation, and maintenance tasks to ensure accuracy and consistency of master data records. Develop and maintain data standards and guidelines for various data elements to be used consistently across the organization. Assist in collaborating with multiple teams to define and implement various data structures and hierarchies with the Customer, Product, Pricing, and Supplier data domains. Identify and resolve data quality issues, including duplication, inconsistency, and inaccuracies. Facilitate data integration and migration projects, ensuring seamless data flows between systems. Maintain comprehensive documentation of data processes, standards, and best practices. Generate reports and analyze data quality metrics to monitor the effectiveness of data management efforts. Provide training and support to end-users on data entry and data management best practices. Ensure that master data management practices align with industry regulations and compliance requirements. Provide timely troubleshooting and support for master data related problems. Ensure data security and compliance with relevant regulations and internal policies. Responsible for ensuring there is alignment with business objectives. Responsible for identifying and resolve data discrepancies, ensuring data standards are met. Working closely with FaCT, IT, and business stakeholders to ensure seamless data migration. \ Effectively communicate project status, issues, and solutions to both technical and non-technical stakeholders. Maintain detailed documentation of data migration processes, decisions, and outcomes. Provide post migration support. Adopt a proactive, hands-on approach to resolve any issues related to these platforms. Collaborate with onshore and offshore business and technical teams to assist with creating solutions for complex internal business operations. Work closely with business partners to define strategies for technical solutions, determine requirements, and develop high-level designs. REQUIRED KNOWLEDGE/SKILLS/ABILITIES Minimum of 5 years of hands-on master data management administration experience with a focus on customer, pricing, and product data domains. Oracle CX-Sales(CDM), experience in VBCS with AR Module(O2C). Knowledge of Integration OIC & ATP is a plus. Knowledge of data quality and data profiling tools. Familiarity with data integration and ETL processes. Strong understanding of data structures, databases, and data integrations. Strong communication skills Proficient in designing and implementing process workflows and data diagrams. Proven Agile development experience, you can understand what Epics, Features and Stories are and can define one. Excellent problem solver and independent thinker who can create innovative solutions. Exceptional communication, analytical, and management skills, with the ability to present technical concepts to both business executives and technical teams. Able to manage daily stand-ups, escalations, issues, and risks. Self-directed, adaptable, empathetic, flexible, and forward-thinking. Strong organizational, interpersonal, and relationship-building skills conducive to collaboration. Passionate about technology, digital transformation, and business process reengineering.

vConstruct , a Pune based Construction Technology company seeks process- oriented individuals with academic or professional background in Civil Engineering/Architectural/Construction Management for the role of Project Engineer . We are looking for highly motivated individuals who have an interest in Construction Technology and want to build a career in the Bim Enabled Project Management. These individuals are expected to be good at problem solving and figuring out the unknowns when given a problem statement. Upon successful joining, the individual will be provided with initial training courses and on-the-job training to help them succeed in this role. About vConstruct: Building Better, Smarter, Faster is in our DNA. We are a collective organization of 450+ individuals with a team of more than 300 construction engineering and technology enthusiastic who are passionate about increasing the predictability of building better products by applying smarter processes while striving for faster delivery. To know more about vConstruct please visit https://vconstruct.com/ About Virtual Builder: Virtual Builder Group works as a part of integrated team with the General Contractors and Sub Contractors in managing the projects through the construction lifecycle. With our efficient construction technology workflows spread across the phases of bidding, preconstruction, execution, and closeout, we have been working to deliver work products in a competitive turnaround timeframe, allowing the field team to be channeled towards site execution. Looking out for the future we are driven towards making the construction processes optimal and better, with a vision of automation and predictive analysis by leveraging the historical data. Responsibility and Focus Areas: -> BIM enabled Project Management Document & Models Management – Understand, analyze, and manage the versions of construction documents & models on online cloud platform ensuring the latest and greatest information is available to field team. The process can involve various Project Management Platforms like Bluebeam, PlanGrid etc. RFI Management – Early identification of the potential RFI’s (Request for Information) on a project through Drawings & Model based review and coordination, also understanding the raised RFI to identify appropriate details and portions of drawings impacted by RFI and link the same on the drawings for every stakeholder’s awareness. Submittal Management – Understanding the project specifications and interpreting it to create submittal log. Assist the project team in creating, tracking, and managing the submittal on Project Management Platforms Change Management – Through the updated Drawings and Models, assisting the project in tracking and reflecting the cost changes (due to changes in Drawings, RFI or any other factor) on the Project Management Platforms. Also, generating a scope change report by comparing the revised drawings against the current set of drawings, to help the project teams in validating cost changes. Construction Document & Design Review – Review various construction documents like Design Drawings, Construction Drawings, Shop Drawings, Submittals and RFIs in the preconstruction phase to identify inconsistencies, incomplete information, and constructability issues. Model Based Coordination – Leveraging BIM, identify and resolve spatial and temporal conflicts between trades virtually thereby preempting them in the field which could be costly and can derail the project schedule. Identify data inconsistencies using Navisworks. Quality check models for completeness, accuracy and constructability based on design drawings and construction know-how. Use automation wherever possible. Use Data Visualization means to track metrics, indicators for project progress, quality. -> General Quality Assurance - Check the quality of work for accuracy before submissions to client teams. Meet quality metrics established for project. Understanding any new Scope of work, processes and platforms coming up with a workflow and documenting it once approved with the project team. Can be followed by training concerning team members. Creating/developing best practices and workflow and sharing them with team members Training and coaching other team members, doing technical training of new hires. Ability to learn quickly and independently with minimal supervision. A strong work ethic and a “can-do” attitude Effective participation in team environment Excellent listening skills and have strong communication skills. Familiarity with construction documents and terminology With an outlook to find ways for innovation, optimization in day-to-day tasks. Responsibility includes but is not limited to the above-mentioned items. Skills and Qualifications: We are looking for a driven, detail-oriented, collaborative team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess: Candidates having B.E. / B.Tech. or higher Degree in Architecture, Civil or Construction related field. A working knowledge of BIM Coordination, Project Management, Change Management and Constructability is preferable. Understanding of the overall construction process ranging from Design to commissioning. Working knowledge of any prominent VDC software like Revit, Navisworks, Tekla and Civil 3D is desired. DPR Construction is a commercial general contractor and construction manager in USA specializing in technically challenging and sustainable projects for the advanced technology, biopharmaceutical, corporate office, and higher education and healthcare markets. With the purpose of building great things—great teams, great buildings, great relationships—DPR is a truly great company. For more information, please visit www.dpr.com Show more Show less

Position Overview Product Support Specialist acts as front-line support for our global network of users and works hard to provide an excellent experience for the Audit suite of products. Representatives are required to conduct themselves in a professional manner by providing accurate, timely information about Audit to both internal and external users. About the Role: In this opportunity as Product Support Specialist , you will: Act as point of contact for troubleshooting, diagnosis, and escalation of technical support queries related to all Audit products via phone, email or other media types as available. Resolve all technical and service issues related to all Audit products utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual discretion to ensure outcomes of customer satisfaction and Thomson Reuters business success. Accurately document all customer contacts, resolution steps, and gather customer feedback to enhance products and services. Achieve all department assigned metrics. Report and escalate issues leading to recurring technical problems. Continuously increase technical aptitude and customer service skills, as well as improve organizational performance by identifying efficiencies in workflow & introducing policy/procedure changes. Develop or suggest Knowledgebase articles for internal and external users. Create support documentation for troubleshooting, training, and other areas as needed. Educate self and colleagues on new releases, test functionality and report on issues found during product releases. Promote usage of our public help center to users to encourage self-help on support queries. Ability to flex working hours to accommodate busy periods and react with increased productivity. About You: You are fit for the role if your background includes: Minimum: 2 years' experience in a customer facing position or equivalent experience desired. 2- or 4-year technical degree preferred. Must be a bachelor's degree holder. Experience in technical support via phones, chat, emails or in person. Fluent written and verbal communication skills in English Strong problem solving, analysis, design, and testing skills. Quick learner, eager to leverage new technologies in a dynamic team environment. Commitment to customers. Proven experience owning issues to resolution. Demonstrate good time management skills. Work as part of a team & independently in a dynamic, fast-paced environment. Preferred to have experience working with Microsoft office suite. Preferred to have financial services and/or accounting industry experience Preferred to have experience with tax research software is highly beneficial Preferred to have technical Support/IT helpdesk experience #LI-GR1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Our mission, your future As a global community of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate intrapreneurs, each driven to make a difference. Together, we challenge the status quo and push each other to new heights. Ready to make a significant impact on mission-critical projects and shape the future through digital transformation and strategic consulting? Take your ambitions to the next level and discover your next exciting challenge with us! Your role, your impact We are seeking a results-driven Cloud ERP Functional Consultant to join our dynamic team. In this role, you will apply your deep functional and domain expertise to the design, configuration, and implementation of Oracle Cloud ERP solutions. You will work closely with stakeholders to deliver streamlined financial and/or supply chain processes across modules such as: Finance: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM), Expenses (EXP), Lease Accounting (LA), Fixed Assets (FA); Supply Chain: Procurement (PRC), Inventory Management (INV), Manufacturing (MFG), Maintenance (MTN), Order Management (OM), Supply Chain Planning (SCP). This is an exciting opportunity for a consultant with hands-on experience in Oracle Cloud ERP to contribute to high-impact digital transformation initiatives. Your day-to-day Serve as the functional expert on Oracle Cloud ERP projects, with a focus on Finance and/or Supply Chain modules; Collaborate with clients to understand business requirements and translate them into scalable, Oracle-recommended best practice solutions; Configure Oracle Cloud ERP modules, ensuring alignment with project goals and system architecture; Design and implement reporting strategies using Oracle Cloud reporting tools (e.g., OTBI, BI Publisher, FRS, SmartView, FDI); Develop functional specifications, test scripts, and training materials; Support user acceptance testing (UAT) and issue resolution; Participate in all project phases, including requirements gathering, design sessions, conference room pilots, go-live preparation, and post-production support; Troubleshoot and resolve functional issues during implementation and provide guidance for system enhancements; Track and manage the delivery scope for assigned modules, escalating risks or issues as appropriate; Adhere to project management methodologies and contribute to status reporting, issue tracking, and knowledge transfer. #LI-Remote Keys to your success Bachelor’s degree; Minimum 6 years of experience in ERP implementations (Oracle PeopleSoft, EBS, or Cloud ERP); Demonstrated functional expertise in financial and/or supply chain modules; Experience with at least two full-cycle Oracle Cloud ERP implementations in a functional consultant role; Strong understanding of financial and operational controls, accounting processes, and/or supply chain systems integration; Proficient in Oracle Cloud reporting tools: OTBI, BI Publisher, FRS, SmartView, and FDI; Experience writing reports and analytics for supply chain and financial functions; Solid understanding of testing cycles: SIT, UAT, and go-live support; Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. Extra edge Advanced degree or certifications; Experience leading small project teams (2 to 4+ people); Background in requirements documentation, solution design, and test strategy development; Exposure to project management methodologies (e.g., Agile, Waterfall); Familiarity with the sales cycle and ability to support pre-sales activities. Language skills English: Proficient Our authenticity is our strength The diversity of our backgrounds, experiences, thoughts and insights is our competitive advantage. We foster a collaborative environment rooted in our core values of respect, well-being, passion, trust, integrity and creativity. For us, diversity, equity and inclusion aren’t just buzzwords; they’re essential drivers of innovation and excellence, and powerful catalysts for inspiration and evolutionary ideas. The empowerment of our people is fundamental to being the trusted advisor to our clients. Join us in embracing our authenticity and in leveraging our unique perspectives to collectively build the future we all envision. An inclusive path to success Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page at https://www.alithya.com/en/accessibility.

About this role: Wells Fargo is seeking a Software Engineer. In this role, you will: Participate in low to moderately complex initiatives and projects associated with the technology domain, including installation, upgrades, and deployment efforts Identify opportunities for service quality and availability improvements within the technology domain environment Design, code, test, debug, and document for low to moderately complex projects and programs associated with technology domain, including upgrades and deployments Review and analyze technical assignments or challenges that are related to low to medium risk deliverables and that require research, evaluation, and selection of alternative technology domains Present recommendations for resolving issues or may escalate issues as needed to meet established service level agreements Exercise some independent judgment while also developing understanding of given technology domain in reference to security and compliance requirements Provide information to technology colleagues, internal partners, and stakeholders Required Qualifications: 2+ years of software engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Strong proficiency in Python/Java and LLM orchestration frameworks (LangChain, LangGraph) Basic Knowledge of model context protocols, RAG architectures, and embedding techniques Experience with model evaluation frameworks and metrics for LLM performance Proficiency in frontend development with React.js for AI applications Experience with UI/UX design patterns specific to AI interfaces Experience with vector databases and efficient retrieval methods Knowledge of prompt engineering techniques and best practices Experience with containerization and microservices architecture Strong understanding of semantic search and document retrieval systems Working knowledge of both structured and unstructured data processing Experience with version control using GitHub and CI/CD pipelines Experience working with globally distributed teams in Agile scrums Job Expectations: Work as a Generative AI engineer developing enterprise-scale AI applications Design, implement, and optimize LLM-based solutions using state-of-the-art frameworks Lead Gen AI initiatives focused on developing intelligent agents and conversational systems Design and build robust LLM interfaces and orchestration pipelines Develop evaluation frameworks to measure and improve model performance Implement prompt engineering techniques to optimize model outputs Integrate Gen AI capabilities with existing enterprise applications Build and maintain frontend interfaces for AI applications Understanding of enterprise use cases for Generative AI Knowledge of responsible AI practices and ethical consideration Ability to optimize AI solutions for performance and cost Well versed in MLOps concepts for LLM applications Staying current with rapidly evolving Gen AI technologies and best practices Experience implementing security best practices for AI applications Posting End Date: 20 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant - AI ML Developer In this role, we are seeking a skilled AI/ML Developer with Python expertise to design, develop, and deploy machine learning models using frameworks like TensorFlow, PyTorch, or scikit-learn. You will work on the entire ML lifecycle, from data preprocessing to deployment, optimizing algorithms for performance. Responsibilities Design and implement algorithms that enable the General AI system to acquire new knowledge efficiently and adapt to evolving tasks seamlessly. Develop mechanisms for the General AI to perform various tasks, such as natural language understanding, image recognition, and decision-making, ensuring a holistic and versatile skill set. Implement continual learning strategies that allow the General AI to adapt and improve its performance over time, learning from both labelled and unlabelled data. Collaborate with specialists from different domains to integrate domain-specific knowledge and ensure the General AI's applicability in diverse real-world scenarios. Incorporate ethical considerations into the design and development of the General AI, addressing issues related to bias, fairness, and transparency in AI decision-making processes. Optimize the General AI system for scalability, ensuring efficient performance across different hardware and deployment environments. Engage in interdisciplinary research, staying updated on advancements in AI, cognitive science, and related fields, and applying relevant findings to enhance the capabilities of General AI. Understanding business objectives and developing models that help to achieve them, along with metrics to track their progress. Verifying data quality, and/or ensuring it via data cleaning Defining validation strategies & data augmentation pipelines Designing, developing, and researching Machine Learning systems, models, and schemes Good working knowledge on deep learning and advanced NLP techniques Analyzing the use cases of ML algorithms and ranking them by their success probability Should be excellent with Rasa Framework or any other chatbot interface. Performing statistical analysis and using results to improve models. Training and retraining ML systems and models in real-world situations Visualizing data for deeper insights Hands-On with Service / Incident Management tools: JIRA / ServiceNow Knowledge and experience with Software Version Control systems: GIT etc. Qualifications we seek in you! Minimum Qualifications / Skills B.Tech/B.E/ MCA Excellent written and verbal communication skills Preferred Qualifications/ Skills Create comprehensive documentation of algorithms, models, and methodologies, and actively contribute to knowledge transfer within the team to foster a collaborative and learning-oriented environment. Demonstrated expertise in artificial intelligence, machine learning, and deep learning. Strong programming skills, preferably in Python, and experience with popular AI frameworks (e.g., TensorFlow, PyTorch) Experience with reinforcement learning and transfer learning in the context of General AI. Knowledge of cognitive science principles and their application to AI development Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 6:14:50 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For more information about Solenis, please visit www.solenis.com . ROLE : Plant Accounting Assistant IV REPORTS TO : Plant Accounting & Controlling Manager BASE LOCATION : Hyderabad PURPOSE : The incumbent will be responsible to perform Plant Accounting & Controlling activities in GSS for all assigned plants, reporting to a local Plant Accounting Leader in the GSS. This position will perform monthly plant closing activities, standard & actual cost analysis, GR&IR analysis, Plant fixed cost analysis and Inventory management. Also need to handle Budget and forecasting activities on quarterly and yearly basis. This role will need to build a good working understanding of the plant operations and the operating processes to ensure the plant accountant role is being handled properly. This role will require a high degree of analytical expertise and ability to manage and communicate key drivers/results of their assigned plants that will aggregate up to the consolidated regional plant results and ultimately global plant results. PRINCIPLE ACCOUNTABILITIES : Develop a complete understanding of the monthly close process related to assigned plants and inventory accounting. Maintain the completion of the monthly close checklists for assigned plants during the monthend closing. Perform detailed material cost analysis comparing with previous month cost and BOM & Recipe. Perform monthly evaluation of over/under applied and unusual items in the month including analysis of plant actual cost compared to both budget and forecasted results with details explanation. Prepare and post the accrual and corrective journal entries as needed. Perform certain General Ledger Accounting, Inventory Accounting and Cost Controlling activities. Prepare the annual plant budgets for fixed cost under the direction of the key stake holders. Prepare the annual establishment of standard activity rates and the periodic review of the rates if volumes/fixed costs vary materially from plan. Assist in financial audits and audit requests. Preparing production volume reports and analysis. Execution of plant distribution and assessment cycles. Preparation of GRIR, SMOG reporting and analysis. INTEGRITY: To drive an ethical work culture across the team and company. EHS: To ensure compliance with Solenis EHS standards QUALIFICATION GUIDELINES : EDUCATION : CMA, CMA/CA inter with relevant experience. EXPERIENCE : To have the experience of :- 2 to 3 years experience in any Manufacturing plants and exposure to Material ledger and plant closing and reporting process is must. Good communication, presentation, analytical and leadership skills, ability to motivate team members. SAP FI/CO module knowledge is must, understanding of MM, PP&SD modules is an advantage. Tableau, OneStream reporting tools knowledge is an advantage. Skills: Behavioral & Technical Exposure to SAP in Finance operations Standard cost and plant accounting experience in SAP Exposure to client management and transitions Ability to gel with big teams and be a strong team player Good communication skills and ability to drive results Strong knowledge in MS excel and power point Self-motivated, proactive, and able to take challenges. TEAM SPAN : Not applicable Some benefits of working with us Access to a huge array of internal and external training courses on our learning system (free) Access to self-paced language training (free) Birthday or wedding anniversary gift of INR 1500 Charity work once a year, to give back to the community Company car, phone if required for role Competitive health and wellness benefit plan Continuous professional development with numerous opportunities for growth Creche facility Employee Business Resource Groups (EBRGs) Electric car charging stations Hybrid work arrangement eg. 3 days in office Internet allowance No-meeting Fridays Parking on site (free) Relocation assistance available Staff hangout spaces, enjoy games like carrom, chess Transport by cab if working the midnight – 7am shift Well connected to public transport, only a 10 min walk to office We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. Solenis is constantly growing. Come and grow your career with us. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Job Summary Join our dynamic team as a Multi Channel Helpdesk Specialist where you will leverage your expertise in MS Excel and English communication to enhance customer experiences. With a focus on online and digital marketing you will play a pivotal role in supporting our hybrid work model during night shifts. Your contributions will drive the companys success in delivering exceptional service. Responsibilities Manage multi-channel helpdesk operations to ensure seamless customer support across various platforms. Utilize MS Excel to analyze data and generate insightful reports that aid in decision-making processes. Communicate effectively in English to address customer inquiries and resolve issues promptly. Collaborate with team members to develop strategies that enhance customer satisfaction and service delivery. Implement best practices in online and digital marketing to optimize helpdesk performance. Monitor and evaluate helpdesk metrics to identify areas for improvement and implement corrective actions. Provide training and guidance to junior team members to foster a culture of continuous learning and development. Coordinate with cross-functional teams to ensure alignment of helpdesk operations with overall business objectives. Adapt to the hybrid work model balancing remote and in-office tasks efficiently. Ensure compliance with company policies and procedures while delivering exceptional service. Stay updated with industry trends and technologies to enhance helpdesk capabilities. Contribute to the development of innovative solutions that improve customer engagement and satisfaction. Support night shift operations ensuring availability and responsiveness during peak hours. Qualifications Demonstrate proficiency in MS Excel for data analysis and reporting. Exhibit strong English communication skills for effective customer interaction. Possess knowledge of online and digital marketing strategies to enhance helpdesk operations. Show adaptability to hybrid work environments and night shift schedules. Display problem-solving skills to address customer issues efficiently. Have a proactive approach to learning and applying new technologies. Maintain a customer-centric mindset to drive service excellence.

Role : Customer Support Executive (Voice) Experience Required: 0 to 3 Years Languages Required : English Job Location: Hitech City, Hyderabad location Shift Timing: US Shift (7.30 PM to 4.30 AM) Salary: 2.25 LPA to 3 LPA Note: No cab facility Key Responsibilities: Handle inbound and outbound voice calls from customers based in international regions (primarily US/UK). Resolve customer queries related to products, services, billing, or support issues. Provide first-contact resolution and escalate unresolved issues to the appropriate department. Document call details, customer interactions, and actions taken in the CRM system. Follow standard operating procedures and call quality parameters. Meet performance metrics including call quality, call handling time, and customer satisfaction. Maintain a positive, empathetic, and professional attitude toward customers at all times. Key Requirements: Education: Any Graduate (preferred); Undergraduates with relevant experience may also apply. Experience: 0 – 3 years of experience in voice-based customer service or international BPO. Communication: Excellent verbal communication skills in English is mandatory. Technical Skills: Basic knowledge of computer systems, MS Office, and CRM tools. Work Environment: Comfortable working in a night shift and rotational weekly offs. Soft Skills: Strong problem-solving skills, patience, and a customer-first attitude. Benefits: Attractive salary with night shift allowance Incentive/Bonus based on performance Cab facility (pick-up/drop as per company policy) Opportunity for career growth and internal promotions Comprehensive training and onboarding Job Type: Full-time Pay: ₹225,000.00 - ₹300,000.00 per year Schedule: Night shift Work Location: In person

Paediatric Oncology Nutritionist Cuddles Foundation brings holistic nutritional counselling to children fighting cancer across India. As a Cuddles Nutritionist, you’ll get a chance to improve treatment outcomes of children in government and charity cancer hospitals alongside award-winning oncologists and clinicians. So, being organised, flexible, and prioritising your time will be vital. Responsibilities: → You’ll manage out-patients and in-patients in the Paediatric Oncology and Hematology departments. → You’ll assess the child’s health needs and diet, complying with the guidelines outlined in our training manual. This includes anthropometric examinations, such as measuring height, weight, BMI and assessing the child’s nutritional status and deficiencies. → You’ll develop diet plans for every child, involving the child and the family, based on a careful analysis of their medical condition and required growth and development. → You’ll maintain detailed records of your counsel for mapping success, monitoring and evaluation, and publishing case studies. → You’ll conduct weekly group counselling sessions, and parent support meets to help caregivers cope with treatment conditions and inspire good food habits to prevent or manage infections. → You’ll distribute aid initiated by Cuddles at the hospital, including monthly ration, eggs, bananas, dry fruits, milk, etc. → You’ll participate in meetings and training programs conducted by the organisation and be open to learning, assignments and evaluations. → You’ll keep up with the latest nutritional science research. → As a representative of Cuddles at the hospital, you will collaborate with the doctors and nurses while reporting to your team lead regularly. → You’ll ensure patient satisfaction, quality care, regulatory compliance, and efficient use of resources. Must-Haves: → A Master’s or Diploma in Clinical Nutrition and Dietetics. → At least a 6-month internship at a multispecialty hospital and 1.5 years work experience. → Fluency in the Telugu, Hindi & English language. → Excellent verbal and written communication skills, with exceptional attention to detail. → Willing to commit to at least 18 months of work. → Proficient with Microsoft Excel. → Ability to work in a team and have a strong work ethic. Skills: You’re a great listener A large part of your work as a paediatric nutritionist will depend on what children tell you or don’t tell you. You have to be empathetic to what they and their parents are going through. You are an influencer and a champion for good nutrition at all times. You are a champ at influencing people. People come to you for advice. You will inspire parents, children, and even doctors to follow good nutrition practices in your day-to-day work. You believe food heals. You have a knack for dealing with kids. You are patient and compassionate. You can tell a good story and inspire children to eat right. You don’t talk down to them. You are their advocate and friend. Data doesn’t scare you. You will have to keep a keen eye on nutritional data, malnourishment status, calorie counts and deficiencies of your patients. You have a knack for technology. We love tech when it makes your life easy. We solve the malnutrition problem in critical illnesses through our FoodHeals App. You will be using this in your day-to-day work. You’re a stickler for organising things. You have remarkable attention to the slightest detail and meticulous organisational skills. Your closet and drawers are a testament to this skill: when something doesn’t have a place, you make one for it and teach others to keep it that way. You can manage schedules, prioritise your work and follow it with minimum supervision. Job Types: Full-time, Permanent Pay: ₹28,000.00 - ₹38,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred) Work Location: In person

Minimum 10+2 OR Graduate in any field. Additional training in sales or customer service is an advantage. Job Title: Telecaller Location: kukatpally, Hyderabad Job Type: Full-time Experience: Freshers OR Experience in collections Salary: 18000 - 21000 Job Summary: We are looking for a motivated and customer-oriented Telecaller to join our team. The ideal candidate will be responsible for making outbound/inbound calls to potential and existing customers to generate leads, sell products/services, or provide support. The Telecaller should have excellent communication skills, a persuasive approach, and the ability to handle customer queries efficiently. Key Responsibilities: Make outbound calls to potential customers to promote products/services. Answer inbound calls and address customer inquiries or complaints. Maintain a database of customer interactions and update relevant information. Follow up with customers for feedback, sales closures, and relationship management. Meet daily/weekly/monthly targets for calls, leads, or conversions. Provide information about company offerings in a professional and persuasive manner. Work closely with the sales and marketing teams to improve outreach strategies. Handle customer objections and resolve issues in a timely manner. Key Skills & Requirements: ✔Strong verbal communication and active listening skills. ✔ Ability to build rapport with customers quickly. ✔ Basic knowledge of CRM software and data entry. ✔ Excellent negotiation and problem-solving skills. ✔Patience and ability to handle rejection positively. ✔ Multilingual skills (if applicable) are a plus. ✔Prior experience in telecalling, sales, or customer service is preferred. Education & Qualification: Qualification : 10+2 OR Graduate Experience : Freshers OR Experience in collections (Telecalling) Language Proficiency : Good Communication Skills VETI 3 in English + Hindi + Telugu / Kannada / Tamil Certification : DRA Certification (Mandatory) Job Type: Full-time Pay: ₹19,000.00 - ₹22,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

JOB DESCRIPTION Welcome to JP Morgan Chase. Are you a compliance specialist, passionate about risk mitigation and safeguarding the financial institutions and customers from the financial crime ? You have found the right team. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The GFCC Alert Triage position is part of the firm’s India AML Alert Triage team within AML Investigations. The Triage team dispositions alerts consistent with the Global AML Standards, provides an initial assessment of potential Money Laundering, Terrorist Financing as well as other nefarious activity and recommends alerts for escalation and further review or closure as false positives Responsibilities: Collect and document data, including: alerting activity, account information, transactional data, KYC information, politically exposed person (PEP) status, adverse media as well as counterparty and any other required information to assist in the investigation Review and analyze underlying data gathered opposite Anti-Money Laundering (AML), Terrorist Financing (TF), Human Trafficking and other red flags to assess whether the alert should be recommended for escalation or to be closed with no further action Fully document all alerts, including supporting data, analysis as well as escalation or close recommendation rationale within the case management system in a timely manner and consistent with the firm’s quality standards Build relationships with AML Investigations units and effectively communicate and transfer information for case investigations Collaborate with India and US colleagues to share processing and AML knowledge to enhance AML Investigation process flows Process work items in the order of priority and aligned with SLA priorities. Escalate issues in a timely manner and demonstrate courage and integrity by doing the right thing all the time. In conjunction with manager and consistent with overall department objectives, establish and execute on annual development goals. You would participate in special projects, quality improvement initiatives and other similar exercises Required qualifications, capabilities, and skills: Qualified graduate with 2 to 6 years’ of relevant experience in Global Financial Crime Compliance Familiarity with the firm's internal systems and processes or similar processes at other institutions, and proficiency in MS Office (Outlook/Word/Excel/PowerPoint) You are a self-starter, capable of working under minimum supervision, able to multi-task and meet deadlines in high-pressure environment You are a result-oriented team player with strong problem solving ability. You have exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations and strong documentation skills to clearly articulate alert disposition You are adaptable to change and demonstrate strong interpersonal and verbal/written communication skills. You adhere to and standards, controls and policy. Preferred qualifications, capabilities, and skills: The following additional items will be considered but are not required for this role CAMS Certification ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm’s needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.