Training And Quality Manager

0 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Full Time

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Quality & Training Manager

  • Listening to and evaluating BDE calls to ensure quality standards are met.
  • Providing constructive feedback and coaching to improve communication, sales techniques, and client handling.
  • Designing and conducting regular training sessions to enhance team performance and productivity.
  • Developing quality benchmarks and ensuring adherence to company processes and client expectations.
  • Coordinating with management to identify training needs and implementing effective learning programs.

Key Skills & Requirements:

  • Strong communication and interpersonal skills.
  • Experience in sales/marketing quality analysis and training.
  • Ability to provide actionable feedback and motivate teams.
  • Good understanding of sales processes and customer engagement.


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