We are looking for passionate, self-driven, and focused individuals to take education to the next level. If you have the zeal to transform lives through education, we want you! ` Job description​ Interact with potential/prospective students and their parents through telephonic calls, to inform them about the relevant program to provide information about program features and their benefits. Provide complete information about courses/programs, assisting in the admissions decision-making process. Guiding prospective students and their parents through the application and enrolment process. Source new student admissions opportunities through inbound lead follow-up and outbound cold calls . Maintaining a constant communication channel with leads through the phone. Must be comfortable doing calls (70-100 talkative calls ), generating interest, qualifying prospects, and making new admissions. Maintaining a detailed record of all the interactions in the CRM. Desired: Minimum Graduate with 1-3 years of relevant experience. Preference will be given to candidates who have appeared for civil services mains exams such as UPSC, RAS, UPPCS, MPPSC, BPSC, or other government exams including Banking, SSC, Railway, Rajasthan Teaching, and similar examinations. Prior experience in Customer Service / Call Center / Inbound Sales / Outbound Sales Telemarketing would be an added advantage. (Not Mandatory). Must be an excellent communicator (verbal and written) and have superior people skills, also comfortable presenting program details over the phone. Mandatory: Laptop (4GB RAM), Stable Internet(40 mbps speed) & Headphone Show more Show less

Company Description Welcome to Utkarsh Classes & Edutech Pvt. Ltd.! We are an educational platform providing courses and resources for students preparing for competitive exams. Our structured learning programs cater to Central and State-level exam requirements for students from grades 6th to 12th, as well as those aspiring for exams like IAS, RAS, SSC, NEET, and more. Our goal is to simplify exam preparation through step-by-step guidance and practical learning materials. Role Description This is a full-time on-site Category Marketing Manager role located in Jodhpur. The Category Marketing Manager will be responsible for market planning, market analysis, market research, sales, and customer insight to drive the growth and visibility of UTKARSH CLASSES's educational offerings. Qualifications Market Planning, Market Analysis, and Market Research skills Sales and Customer Insight skills Experience in developing marketing strategies for educational products Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Bachelor's degree in Marketing, Business Administration, or related field Previous experience in the education or e-learning industry is a plus Show more Show less

Company Description Utkarsh Classes & Edutech Pvt. Ltd. is an educational platform dedicated to providing structured learning programs for students preparing for various competitive exams since 2002. Our courses support learners aiming for Central and State-level examinations, including school students from grades 6th to 12th aligned with CBSE and other State Boards. We offer preparation for exams such as IAS, RAS, SSC, Banking, REET, NEET, IIT-JEE, Defence, CUET, Nursing, and CLAT. Our step-by-step guidance and practical learning materials simplify the exam preparation process and combine accessible teaching methods with relevant resources to support learners in achieving their objectives. Role Description This is a full-time, on-site role for an Academic Counsellor located in Jodhpur. The Academic Counsellor will be responsible for providing student counseling, career counseling, and academic advising. Tasks will include guiding students through their educational and career choices, addressing their academic concerns, and offering support and resources to help them achieve their goals. Qualifications Skills in Student Counseling and Career Counseling Strong Communication skills Experience in Academic Advising Background in Education Ability to connect and build rapport with students Bachelor's degree in Education, Counseling, or a related field Experience working in an educational or academic setting is a plus Show more Show less

Job description Roles and Responsibilities: Responsible for identifying and assessing training needs within an organization, developing training plans, and implementing various training methods to enhance employee skills and performance. Monitor, evaluate, and score outbound and inbound calls against established quality assurance standards. Identify and assess future and current training needs through job analysis and consultation with line managers. Audit calls to gauge call quality and gather actionable insights. Give feedback for the audited calls to drive quality and conversion improvement. Publish reports based on audit findings. Draw an overall or individualized training and development plan that addresses needs and expectations. Prepare and present performance analysis, QA reports, and/or other information on quality performance. Train, onboard, and evaluate new auditors. Monitor employee performance and response to training. Evaluate employee performance to gauge where skills are lacking. Develop training manuals that target tangible results. Conduct effective induction and orientation sessions. Monitor and evaluate the training programs effectiveness, success, and ROI periodically and report on them. Collaborate with various departments to ensure employees receive the necessary training and design training documents. Able to manage team 8-10 auditors. Skills Required: Excellent communication and leadership skills. MS Office proficiency Strong writing and record-keeping ability for reports and training manuals Proven work experience as a sales trainer and auditor. Ability to plan, multi-task, and manage time effectively. Show more Show less

Job Description Roles and Responsibilities: Responsible for identifying and assessing training needs within an organization, developing training plans, and implementing various training methods to enhance employee skills and performance. Monitor, evaluate, and score outbound and inbound calls against established quality assurance standards. Identify and assess future and current training needs through job analysis and consultation with line managers. Audit calls to gauge call quality and gather actionable insights. Give feedback for the audited calls to drive quality and conversion improvement. Publish reports based on audit findings. Draw an overall or individualized training and development plan that addresses needs and expectations. Prepare and present performance analysis, QA reports, and/or other information on quality performance. Train, onboard, and evaluate new auditors. Monitor employee performance and response to training. Evaluate employee performance to gauge where skills are lacking. Develop training manuals that target tangible results. Conduct effective induction and orientation sessions. Monitor and evaluate the training programs effectiveness, success, and ROI periodically and report on them. Collaborate with various departments to ensure employees receive the necessary training and design training documents. Able to manage team 8-10 auditors. Skills Required Excellent communication and leadership skills. MS Office proficiency Strong writing and record-keeping ability for reports and training manuals Proven work experience as a sales trainer and auditor. Ability to plan, multi-task, and manage time effectively. (ref:iimjobs.com) Show more Show less

Job Description Roles and Responsibilities: Responsible for identifying and assessing training needs within an organization, developing training plans, and implementing various training methods to enhance employee skills and performance. Monitor, evaluate, and score outbound and inbound calls against established quality assurance standards. Identify and assess future and current training needs through job analysis and consultation with line managers. Audit calls to gauge call quality and gather actionable insights. Give feedback for the audited calls to drive quality and conversion improvement. Publish reports based on audit findings. Draw an overall or individualized training and development plan that addresses needs and expectations. Prepare and present performance analysis, QA reports, and/or other information on quality performance. Train, onboard, and evaluate new auditors. Monitor employee performance and response to training. Evaluate employee performance to gauge where skills are lacking. Develop training manuals that target tangible results. Conduct effective induction and orientation sessions. Monitor and evaluate the training programs effectiveness, success, and ROI periodically and report on them. Collaborate with various departments to ensure employees receive the necessary training and design training documents. Able to manage team 8-10 auditors. Skills Required Excellent communication and leadership skills. MS Office proficiency Strong writing and record-keeping ability for reports and training manuals Proven work experience as a sales trainer and auditor. Ability to plan, multi-task, and manage time effectively. (ref:iimjobs.com)

Company Description Utkarsh Classes & Edutech Pvt. Ltd. is an educational platform focused on providing courses and resources for students preparing for various competitive exams. Established in 2002, we offer structured learning programs to help learners aiming for Central and State-level examinations. Our courses cater to school students from grades 6th to 12th and include preparation for exams like IAS, SSC, Banking, NEET, IIT-JEE, and more. We combine accessible teaching methods with practical learning materials to simplify the exam preparation process and support students in achieving their goals. Experience : 2 to 5 Yrs. Role Description Responsible for identifying and assessing training needs within an organization, developing training plans, and implementing various training methods to enhance employee skills and performance. Monitor, evaluate, and score Outbound/inbound calls against established quality assurance. · Identify and assess future and current training needs through job analysis and consultation with line managers. · Audit calls to gauge call quality and gather actionable insights. · Give feedback for the audited calls to drive quality and conversion improvement. · Publish reports based on audit findings. · Draw an overall or individualized training and development plan that addresses needs and expectations. · Prepare and present performance analysis, QA reports, and/or other information on quality performance. · Train, onboard, and evaluate new trainers. · Monitor employee performance and response to training. · Evaluate employee performance to gauge where skills are lacking. · Develop training manuals that target tangible results. · Conduct effective induction and orientation sessions. · Monitor and evaluate the training program’s effectiveness, success, and ROI periodically and report on them. · Collaborate with various departments to ensure employees receive the necessary training and design training documents. Skills Required: · Excellent communication and leadership skills. · MS Office proficiency · Strong writing and record-keeping ability for reports and training manuals. · Proven work experience as a sales trainer and auditor. · Ability to plan, multi-task, and manage time effectively. Qualifications: Graduate & Above