Trainee - Coordinator

0 - 1 years

2 - 3 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Receive and assign service calls to field engineers.
  • Track job status and ensure timely completion.
  • Schedule and follow up on preventive maintenance.
  • Manage warranty details and renew AMC/CMC contracts.
  • Keep service logs, equipment records, and customer details updated.
  • Handle customer calls, questions, and complaints.
  • Collect feedback after service visits.
  • Support sales team before and after sales.
  • Follow up daily with field teams to update records.
  • Talk to key customers and give regular support.
  • Handle IndiaMART and other inquiry calls.
  • Communicate well in English, Hindi, and Kannada.
  • Use Excel, Word, and PowerPoint for reports and data analysis.
  • Share updates and reports with senior management.

Preferred candidate profile

Preferred Female Candidate . - FRESHERS !!!

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