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Details: Job Description The Technical Project Management Office (TPMO) is looking for a Technical Project Manager to be part of our Tower within the Modern Enterprise Services Division. The role is part of a Global Organization delivering Technical Projects towards the NEA Customers Portfolio with focus (but not limited to): Hybrid Cloud, Infrastructure, Modern Endpoint Management, Digital Workplace Platforms, IT Asset Management, Cyber Security, Network and Unified Communications. The role is required to work US hours. Job Responsibilities: Manage multiple concurrent complex, global, multi-phased implementations for our clients; Quickly and effectively gather client's IT & business requirements to allow design and configure transition and transformation services; Manage client's expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones; Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients; Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely; Effectively manage and mitigate project risks; Plan, monitor and forecast project budgeting; Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline; Provide contributions to project methodology and document library; Provide updates on client statuses and escalate issues while maintaining control of the project; Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities; Deliver outstanding client service to achieve high implementation survey scores; Work effectively with peers, other departments, and management; Ensure the appropriate levels of communication with all stakeholders within the customer organization; The Technical Project Management Office (TPMO) is looking for a Technical Project Manager to be part of our Tower within the Modern Enterprise Services Division. The role is part of a Global Organization delivering Technical Projects towards the NEA Customers Portfolio with focus (but not limited to): Hybrid Cloud, Infrastructure, Modern Endpoint Management, Digital Workplace Platforms, IT Asset Management, Cyber Security, Network and Unified Communications. The role is required to work US hours. Job Requirements Details: Job Responsibilities: Manage multiple concurrent complex, global, multi-phased implementations for our clients; Quickly and effectively gather client's IT & business requirements to allow design and configure transition and transformation services; Manage client's expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones; Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients; Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely; Effectively manage and mitigate project risks; Plan, monitor and forecast project budgeting; Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline; Provide contributions to project methodology and document library; Provide updates on client statuses and escalate issues while maintaining control of the project; Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities; Deliver outstanding client service to achieve high implementation survey scores; Work effectively with peers, other departments, and management; Ensure the appropriate levels of communication with all stakeholders within the customer organization; Show more Show less
