TPMO

Details:

Job Responsibilities:

• Manage multiple concurrent complex, global, multi-phased implementations for our clients;
• Quickly and effectively gather client's IT & business requirements to allow design and configure transition and transformation services;
• Manage client's expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones;
• Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients;
• Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely;
• Effectively manage and mitigate project risks;
• Plan, monitor and forecast project budgeting;
• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline;
• Provide contributions to project methodology and document library;
• Provide updates on client statuses and escalate issues while maintaining control of the project;
• Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities;
• Deliver outstanding client service to achieve high implementation survey scores;
• Work effectively with peers, other departments, and management;
• Ensure the appropriate levels of communication with all stakeholders within the customer organization;
  

Details:

• Manage multiple concurrent complex, global, multi-phased implementations for our clients;
• Quickly and effectively gather client's IT & business requirements to allow design and configure transition and transformation services;
• Manage client's expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones;
• Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients;
• Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely;
• Effectively manage and mitigate project risks;
• Plan, monitor and forecast project budgeting;
• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline;
• Provide contributions to project methodology and document library;
• Provide updates on client statuses and escalate issues while maintaining control of the project;
• Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities;
• Deliver outstanding client service to achieve high implementation survey scores;
• Work effectively with peers, other departments, and management;
• Ensure the appropriate levels of communication with all stakeholders within the customer organization;