Tourism Specialist

Tour Package Specialist

Key Responsibilities

• Package Creation & Design

• Develop, customize, and price domestic and international tour packages.
• Research destinations, attractions, hotels, and activities to design unique itineraries.
• Prepare cost sheets and quotations ensuring competitive pricing and profitability.

• Client Engagement & Sales

• Consult with clients to understand their preferences, budgets, and requirements.
• Provide professional advice on destinations, travel options, and package inclusions.
• Handle inquiries via email, calls, and walk-ins, converting leads into bookings.

• Vendor & Supplier Coordination

• Liaise with hotels, airlines, transport operators, and local tour providers.
• Negotiate contracts and rates with vendors to secure the best deals.
• Maintain strong relationships with suppliers for smooth operations.

• Operations & Execution

• Ensure seamless execution of booked packages including transport, accommodation, and sightseeing.
• Handle last-minute changes, cancellations, and special requests from clients.
• Maintain accurate records of bookings, vouchers, invoices, and customer data.

• Customer Service

• Provide pre-departure guidance and travel documentation to clients.
• Offer 24/7 assistance during travel if required.
• Gather feedback to improve future packages and services.

Key Skills & Competencies

• Strong knowledge of domestic and international travel destinations (Especially Europe and India)
• Proficiency in itinerary planning, costing, and package design.
• Excellent communication and interpersonal skills.
• Ability to negotiate with vendors and manage budgets.
• Proficiency in MS Office, GDS (Amadeus/Galileo/Sabre) and travel booking portals preferred.

Qualifications & Experience

• Bachelor’s degree in Tourism, Hospitality, Business, or related field.
• 2–5 years of experience in tour operations, travel sales, or package designing.
• Prior experience in a travel agency / DMC is highly desirable.
• Fluency in English; knowledge of additional languages is an advantage.