Tour Leader Manager

As a Program Service Manager / Tour Leader Training Manager / Coach for South India & Sri Lanka based in Chennai at Grand Circle Travel India Pvt. Ltd., you will play a crucial role in hiring, training, and driving the performance of Trip Leaders responsible for leading Senior Americans on exciting Land tours in South India and Sri Lanka. Reporting directly to the Country Manager India, you will be responsible for developing hiring and training plans, leading training sessions both in office and on the road trip simulations, providing live coaching and support to Trip Leaders, and managing all administrative duties to ensure the excellence goals are met. Grand Circle offers a competitive salary package, a 5-day work week, 18 days of vacation, health and accident insurance, incentive bonuses, personal and professional growth opportunities, milestone bonuses, referral bonuses, full training programs, unique corporate culture, and the chance to work as part of an international team with exposure to colleagues worldwide. Additionally, you will have the opportunity to gain valuable experience in all aspects of the travel business and advance your career within the organization. The ideal candidate for this position should have at least 3 years of experience in hiring, training, coaching, and managing individual and team performances (experience in the travel sector is an advantage). You should possess strong leadership skills, be flexible, analytical, creative, independent, and highly organized. Additionally, you should have the ability to motivate people, build relationships based on trust, accountability, and mutual respect, and demonstrate excellent verbal and written communication skills in English. Proficiency in Microsoft Office tools, the ability to travel up to 50% of the time, and confidence in public speaking and presentations are also required for this role. If you are a dynamic and engaging leader who is ready to take on the challenge of shaping the future of travel experiences for Senior Americans, we invite you to submit your detailed resume along with a recent photo to Lalit Prasad at lprasad@oattravel.com. Please note that only potential candidates will be contacted for interviews. To learn more about Grand Circle and our travel offerings, visit our website at http://www.oattravel.com or www.gct.com. By applying to this position, you consent to Grand Circle processing your data in the recruitment process. Rest assured that any data collected during the recruitment process will be handled in accordance with Grand Circle's privacy policy and will not be used for any other purposes without your express consent.,