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Grand Circle Corporation

4 Job openings at Grand Circle Corporation
Program Service Manager (Tour Leader Manager)

New Delhi, Delhi, India

3 years

Not disclosed

On-site

Full Time

Grand Circle Corporation Grand Circle Travel India Pvt. Ltd. Grand Circle, as the largest US Direct Marketer for Travel to Americans 50 plus, has mission to change people’s lives through exciting & adventurous travel opportunities that focus on learning & discovery. Headquartered in Boston, MA with 40 Regional Offices around the world. We are expanding travel & tour opportunities around the world which has created growth opportunities to expand our South Asia Operational Team. We are currently looking for : Program Service Manager /Tour Leader Training Manager/Coach for South India & Sri Lanka programs, located in New Delhi. Role description: Be responsible for hiring, training, and driving performance of the Trip leaders who are leading Senior Americans on our Land tours in South India and Sri Lanka. Report to: Country Manager India What we offer: Competitive salary package 5 Days Work Week Vacation 18 days Health and Accident Insurance Incentive Bonus based on targeted results. Personal and Professional Growth – Available on request Milestone Bonus + Travel certificate for every next 5th anniversary of employment at GCC Associate Deals – WORLDWIDE GC Tour packages available to associates @ discounted price. Referral Bonus Full training program onsite Unique Corporate Culture Working as part of an international team (exposure to colleagues in worldwide offices). Great opportunity to gain experience about all aspects of travel business and streamline your career. Position Requirements and Qualifications: Hire and train Trip Leaders based on their culture fit with our Company Values (skills and experience are second): Develop hiring and training plans to staff all departures with high performing Trip Leaders. Lead Trip leader meetings and training in an office environment and on the road trip simulations Develop individual training plans for newly hired Trip Leader Drive achievement of Regional Excellence Goals through: Live coaching of Trip Leaders over the phone, via video conference calls, and in person Ride along with Trip Leaders while on tour to support performance. Plan and strongly lead annual trainings and Mini trainings in South India and Sri Lanka to support the trip leader team to achieve excellence goals. Assigning Trip Leaders based on past performance and company needs. Interact regularly with travelers on site. Offer 24/7 emergency support for all Trip Leaders. Manage all administrative duties while on the road and in office: Read all passenger quality reports and comments, analyze them to develop coaching plans for Trip Leaders. Create and distribute Monthly Newsletter to Trip Leaders Qualifications: 3+ years’ experience in hiring, training, coaching, and managing individual and team performances (Travel sector is an advantage). A strong and engaging leader who is flexible, analytical, creative, independent, and highly organized. Proven ability to motivate people while building relationships based on trust, accountability, and mutual respect. General administrative skills including working knowledge with databases and Microsoft Office- Word & Excel Ability to travel up to 50% of the time. Ability to communicate 1x1 using feedback model. Demonstrated success in making tough decisions and taking risks. Excellent verbal and written command of the English language Confidence in Public Speaking and Presentation Interested candidates, please submit your detailed resume with recent photo to Lalit Prasad at lprasad@oattravel.com Only the potential candidates will be contacted for the interview. Visit our website at: http://www.oattravel.com , www.gct.com By applying to this add you will give the Grand Circle your consent for processing your data in recruitment process. The data collected in process of recruitment is in accordance with the policy of keeping. Personal data of the Grand Circle and without your express consent cannot be used in any other purposes. Show more Show less

Regional General Manager (Tour Operator)

New Delhi, Delhi, India

8 years

Not disclosed

On-site

Full Time

We are seeking a strong candidate to be our Regional General Manager for South Asiaregion located in New Delhi, India. We’re in the business of changing lives—starting with yours. If you want your workdays to be exciting, challenging, and rewarding, consider a career at Grand Circle Corporation (GCC). GCC is the largest U.S. provider of international vacations for Americans aged 50 and older. We’re a family of three brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. Our small group sizes, unsurpassed value and excellence, and unique itineraries position us as the industry leader in travel and discovery. Regional General Manager Will be responsible for: Managing our regional programs to achieve quality goals and deliver an excellent travel experience for our travelers. Has strong product knowledge of South Asia, market intelligence of trends, competitors and International exposure of travel market to support with launch of New programs in the region. Managing the performance/Hiring/Training of regional associates to ensure delivery of excellent travel experience for our travelers. Develop a strong relation with regional business partners such as hotels, restaurants and coach companies to support in negotiating contracts. Manage the regional G&A and Cost of programs with collaboration of Regional Finance Manager. Ability to drive performance in a fast-paced environment and work under pressure. Effectively participating with travelers on site to obtain live feedback from passengers. 24/7 Emergency support and driving resolutions of operations/customer issues. The selected candidate should possess: First and foremost, someone who will thrive in an ever-changing, fast-paced environment that is experiencing high growth. Demonstrated analytical skills, with the ability to use facts and data to make sound recommendations and a decision maker to drive growth. Flexible, outgoing, and resourceful self-starter who can work both as team leader and independently in order to drive results. 8 to 10 years of experience managing the regional offices of an international tour & travel company. Experience with North American travelers highly desirable Proven business relationship and negotiation skills Strong interpersonal & Communication skills with fluency in English (both written and verbal) Proficient in Microsoft Word / Excel Willingness to travel extensively What we offer: Competitive salary package Reimbursement of public transport with yearly max cap Vacation days per year + 3 personal days from the company Incentive Bonus based on targeted results. Personal and Professional Growth – Available on request Milestone Bonus + Travel certificate for every 5th employment anniversary with GCC Travel Deals – WORLDWIDE GC Tour packages available @ discounted price. Referral Bonus Full training program onsite Unique Corporate Culture Working as part of an international team (exposure to colleagues in worldwide offices). Great opportunity to streamline your career Interested candidates, please submit your detailed CV in English to iprebisalicursic@oattravel.com. By applying to this ad, you would be automatically giving Grand Circle your consent for processing your data in recruitment process. The data collected in the process of recruitment are in accordance with Grand Circle Data Privacy Policy. Without your express consent, your data cannot and will not be used for any other purposes. If you have any queries or complaints, please contact us via e-mail address: gdprinfo@oattravel.com. Show more Show less

Regional General Manager (Tour Operator)

New Delhi, Delhi, India

8 years

None Not disclosed

On-site

Full Time

We are seeking a strong candidate to be our Regional General Manager for South Asiaregion located in New Delhi, India. We’re in the business of changing lives—starting with yours. If you want your workdays to be exciting, challenging, and rewarding, consider a career at Grand Circle Corporation (GCC). GCC is the largest U.S. provider of international vacations for Americans aged 50 and older. We’re a family of three brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. Our small group sizes, unsurpassed value and excellence, and unique itineraries position us as the industry leader in travel and discovery. Regional General Manager Will be responsible for: Managing our regional programs to achieve quality goals and deliver an excellent travel experience for our travelers. Has strong product knowledge of South Asia, market intelligence of trends, competitors and International exposure of travel market to support with launch of New programs in the region. Managing the performance/Hiring/Training of regional associates to ensure delivery of excellent travel experience for our travelers. Develop a strong relation with regional business partners such as hotels, restaurants and coach companies to support in negotiating contracts. Manage the regional G&A and Cost of programs with collaboration of Regional Finance Manager. Ability to drive performance in a fast-paced environment and work under pressure. Effectively participating with travelers on site to obtain live feedback from passengers. 24/7 Emergency support and driving resolutions of operations/customer issues. The selected candidate should possess: First and foremost, someone who will thrive in an ever-changing, fast-paced environment that is experiencing high growth. Demonstrated analytical skills, with the ability to use facts and data to make sound recommendations and a decision maker to drive growth. Flexible, outgoing, and resourceful self-starter who can work both as team leader and independently in order to drive results. 8 to 10 years of experience managing the regional offices of an international tour & travel company. Experience with North American travelers highly desirable Proven business relationship and negotiation skills Strong interpersonal & Communication skills with fluency in English (both written and verbal) Proficient in Microsoft Word / Excel Willingness to travel extensively What we offer: Competitive salary package Reimbursement of public transport with yearly max cap Vacation days per year + 3 personal days from the company Incentive Bonus based on targeted results. Personal and Professional Growth – Available on request Milestone Bonus + Travel certificate for every 5th employment anniversary with GCC Travel Deals – WORLDWIDE GC Tour packages available @ discounted price. Referral Bonus Full training program onsite Unique Corporate Culture Working as part of an international team (exposure to colleagues in worldwide offices). Great opportunity to streamline your career Interested candidates, please submit your detailed CV in English to iprebisalicursic@oattravel.com. By applying to this ad, you would be automatically giving Grand Circle your consent for processing your data in recruitment process. The data collected in the process of recruitment are in accordance with Grand Circle Data Privacy Policy. Without your express consent, your data cannot and will not be used for any other purposes. If you have any queries or complaints, please contact us via e-mail address: gdprinfo@oattravel.com.

Regional General Manager (Tour Operator)

Delhi, Delhi, India

8 - 10 years

INR Not disclosed

On-site

Full Time

We are seeking a strong candidate to be our Regional General Manager for South Asiaregion located in New Delhi, India. Were in the business of changing livesstarting with yours. If you want your workdays to be exciting, challenging, and rewarding, consider a career at Grand Circle Corporation (GCC). GCC is the largest U.S. provider of international vacations for Americans aged 50 and older. Were a family of three brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. Our small group sizes, unsurpassed value and excellence, and unique itineraries position us as the industry leader in travel and discovery. Regional General Manager Will be responsible for: Managing our regional programs to achieve quality goals and deliver an excellent travel experience for our travelers. Has strong product knowledge of South Asia, market intelligence of trends, competitors and International exposure of travel market to support with launch of New programs in the region. Managing the performance/Hiring/Training of regional associates to ensure delivery of excellent travel experience for our travelers. Develop a strong relation with regional business partners such as hotels, restaurants and coach companies to support in negotiating contracts. Manage the regional G&A and Cost of programs with collaboration of Regional Finance Manager. Ability to drive performance in a fast-paced environment and work under pressure. Effectively participating with travelers on site to obtain live feedback from passengers. 24/7 Emergency support and driving resolutions of operations/customer issues. The selected candidate should possess: First and foremost, someone who will thrive in an ever-changing, fast-paced environment that is experiencing high growth. Demonstrated analytical skills, with the ability to use facts and data to make sound recommendations and a decision maker to drive growth. Flexible, outgoing, and resourceful self-starter who can work both as team leader and independently in order to drive results. 8 to 10 years of experience managing the regional offices of an international tour & travel company. Experience with North American travelers highly desirable Proven business relationship and negotiation skills Strong interpersonal & Communication skills with fluency in English (both written and verbal) Proficient in Microsoft Word / Excel Willingness to travel extensively What we offer: Competitive salary package Reimbursement of public transport with yearly max cap Vacation days per year + 3 personal days from the company Incentive Bonus based on targeted results. Personal and Professional Growth Available on request Milestone Bonus + Travel certificate for every 5th employment anniversary with GCC Travel Deals WORLDWIDE GC Tour packages available @ discounted price. Referral Bonus Full training program onsite Unique Corporate Culture Working as part of an international team (exposure to colleagues in worldwide offices). Great opportunity to streamline your career Interested candidates, please submit your detailed CV in English to [HIDDEN TEXT]. By applying to this ad, you would be automatically giving Grand Circle your consent for processing your data in recruitment process. The data collected in the process of recruitment are in accordance with Grand Circle Data Privacy Policy. Without your express consent, your data cannot and will not be used for any other purposes. If you have any queries or complaints, please contact us via e-mail address: [HIDDEN TEXT]. Show more Show less

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