Posted:1 month ago|
Platform:
On-site
Full Time
About the RoleWe are looking for a dynamic and detail-oriented Tour Consultant to join our growing travel division. This role is integral to ensuring seamless travel experiences for our clients. From ticketing and reservations to liaising with DMCs and co-creating experiential travel packages, you'll be a key contributor in delivering exceptional domestic and international journeys.Key Responsibilities1. Ticketing & ReservationsManage flight, train, and other travel bookings through online booking portals. Any knowledge of global distribution systems (GDS) is a bonusMonitor availability, fare changes, and booking deadlinesHandle modifications, cancellations, and special service requests efficientlyEnsure timely confirmations, invoicing, and documentation2. DMC Coordination & Vendor ManagementIdentify, onboard, and manage relationships with trusted Destination Management Companies (DMCs) globallyNegotiate service contracts, rates, and commission structuresCoordinate with DMCs for tailored itineraries and seamless ground services3. Package Curation & CustomizationAssist in designing innovative, well-balanced travel packages catering to diverse audiences — solo travelers, groups, corporates, and women-only travelersSource accommodations, experiences, transfers, and activities based on budget and themePrepare detailed travel proposals and presentationsStay informed about new destinations, visa requirements, and travel advisories4. Client Engagement & SupportAct as a point of contact for clients from pre-booking to post-travel feedbackUnderstand client preferences to offer curated travel solutionsHandle queries with a focus on service excellence and prompt response5. Internal Coordination & ReportingCollaborate with sales, marketing, and finance teams to streamline client journeysMaintain organized records of bookings, vendor contacts, and cost sheetsPrepare periodic performance reports and insights for internal reviewsSkills & QualificationsProven experience in travel consulting, ticketing, or tour operations (1–3 years preferred)Proficiency in travel booking portals. Proficiency in GDS platforms (Amadeus, Galileo, etc.) is a bonusStrong understanding of global and domestic travel landscapesExcellent communication and negotiation skillsDetail-oriented with strong organizational and multitasking abilityWorking knowledge of MS Office, CRM tools, and travel softwareWhy Join Us?Be part of a visionary travel team curating meaningful travel experiencesExposure to both backend operations and client-facing engagementOpportunity to grow into a senior travel designer or product head roleDynamic work environment with a passion for people and placesJob Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Supplemental Pay:Performance bonusWork Location: In person
GOODSHINE CONCEPT CREATION PRIVATE LIMITED
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